Zoominfo

SEPTEMBER 7, 2021

Scenario When you release a new product or feature, deploy a pop-up notice within your platform or include an announcement in your newsletter, that explains its usage and benefits, and invites customers to a demo. This will promote product usage, make the relationship stickier, and increase the likelihood of renewal.

Vendor 130

Vendor Promotion Benefit Customer 130

Zoominfo

FEBRUARY 10, 2021

Gaining new customers isn’t the only way to improve your business — your existing clients are an underrated revenue source. Customer retention is an excellent method to increase customer lifetime value (CLV). Generally, the longer customers stay with your company, the more value they create (and larger order amounts).

Lead Rank 246

Lead Rank Lead Scoring Revenue Customer 246

Gong.io

AUGUST 3, 2022

For SaaS and subscription businesses, customer success is a key revenue driver. Closing new contracts is important, but retaining and increasing revenue from existing accounts is crucial for maintaining and growing ARR. So, how exactly do you measure if a customer is “successful” (and what does that even mean?).

Churn 87

Churn Customer Retention Licensing 87

SalesFuel

APRIL 25, 2024

Are you one of the lucky B2B sellers who has a Customer Success Manager (CSM) on staff? Interestingly, this trend has been growing as companies recognize the value of nurturing long-term relationships with customers. Strengthening and expanding these relationships to increase revenue for both parties will sustain your sales career.

Hiring 52

Hiring Scale Referrals Promotion 52

PandaDoc

APRIL 8, 2024

Key takeaways One of the primary functions of a deal desk is to bring together decision-makers from sales, legal, financial, and marketing departments to optimize the deal creation and execution process. Their cross-functional expertise enables them to create proposals tailored to customers’ needs.

Strategy 52

Strategy Decision Maker Proposal How To 52

PandaDoc

APRIL 17, 2024

Calculating ACV can deliver many benefits , from increased customer retention to better forecasting. ACV is different from ARR. The former tracks revenue from individual customers, whereas ARR looks at total revenue. It shows which customers are the most lucrative. We’ve explored some of these below.

Examples 52

Examples How To Retention Revenue 52

Sales and Marketing Management

JUNE 20, 2017

Author: Tim Riesterer, Chief Strategy and Research Officer, Corporate Visions A few months ago, whenever I’d mention in a public event that my company was conducting academic research to determine the best way to communicate a price increase, I’d get a flurry of responses from folks eager to see the results.

Vendor 166

Vendor Hiring Discount Retention 166

Sales and Marketing Management

JUNE 22, 2020

An original promise of SaaS was that it would take the pain away from internal IT personnel and transfer it instead to the technology vendor, which specializes in the thankless job of establishing the optimal hosting environment and maintaining the software for many clients at once. Top Risk Factors in B2B SaaS Customer Success.

B2B 207

B2B Customer Vendor Enterprise 207

Gong.io

FEBRUARY 22, 2022

Driving more sales from customers. He was on a panel with Chris Orlob (Gong’s Director of Sales), Sam Kennedy (Gong’s Director of Enterprise Customer Success), and Devin Reed (Gong’s Head of Content) to break down five customer churn reduction strategies that have worked for Gainsight (and Gong!). It was relatively easy.”

Churn 115

Churn Webinar Metrics Strategy Customer 115

Sales Hacker

OCTOBER 11, 2021

To help take some of the pressure off, companies focus on technology investments to help their sales teams increase win rates and accelerate revenue while automating a lot of the tedious, manual processes that prove to be a bottleneck in the sales cycle. Increase proposal and quote accuracy. 7 sales processes you can automate now.

Revenue 85

Revenue Proposal Sales Cycle Forecasting 85

Janek Performance Group

JANUARY 16, 2024

This might give customers the impression of a low- or no-pressure sale. Even the best reps can sometimes suffer from slumps or market changes beyond their control. As a result, employers should consider the increased onboarding costs associated with this type of plan. Pay increases as deals are closed or benchmarks achieved.

Compensation 118

Compensation Salary Commission Margin 118

Pipeliner

JULY 29, 2021

For improving the quality of your business and promoting in some CSR activities you wonder how good an idea it would be if you can power up all your offices and branches all using renewable energy such as solar energy. Advantages Of Using Renewable Energy in Your Offices. So why should you be left behind in this race?

Energy 98

Energy Benefit Government Promotion 98

Zoominfo

FEBRUARY 17, 2023

This means fostering an environment and building a platform of products that makes our employees and customers proud. Growing the Right Way We’ve grown significantly over the last year in several areas, including our profitability, customer base, and team. We now have over 30,000 customers globally — an increase of over 20% since 2021.

Report 130

Report Nonprofit Licensing Compensation 130

Janek Performance Group

SEPTEMBER 27, 2022

Global commercial insurance rates increased 9 percent in the second quarter of 2022. This increase marks the 19th consecutive quarter of increases. Policy renewals are profit opportunities, while non-renewals can create difficult conversations with producers. For underwriters, rate changes are a double-edged sword.

Insurance 62

Insurance Insurance Policies How To 62

The Pipeline

JULY 10, 2018

I was talking with a rep from an IT reseller last week, who was facing what she felt was an insurmountable challenge. She was facing a renewal for a product with one of her clients where the product being resold had gone up in price by some 300%. By Tibor Shanto. Add some features – raise the price.

Face-to-face 205

Face-to-face Call-back Up-Sell Buyer 205

DiscoverOrg Sales

NOVEMBER 15, 2017

Sales professionals know it better as renewal season. December 2016: A troubled client account initially said they would renew their DiscoverOrg contract. Spotlight on customer retention. Some know this time of year as holiday season. Less than 24 hours later, this likely loss turned into a $150,000 deal. That’s right.

Retention 227

Retention Travel Customer ROI 227

Sales and Marketing Management

AUGUST 3, 2020

An original promise of SaaS was that it would take the pain away from internal IT personnel and transfer it instead to the technology vendor, which specializes in the thankless job of establishing the optimal hosting environment and maintaining the software for many clients at once. Top Risk Factors In B2B SaaS Customer Success.

B2B 177

B2B Customer Vendor Enterprise 177

Zoominfo

NOVEMBER 24, 2020

Well, maybe not actual gold and that’s because the benefits of B2B intent data go much further than a one-time increase in revenue. . While the data may be collected in real-time, it takes time to process and package it for customers to actually use. Where Does Streaming Intent Data Come From? Why is it so valuable, you ask?

Intent Data 244

Intent Data Intent Data Intent Signal 244

Zoominfo

DECEMBER 23, 2020

The digital strategies we’ve created and altered in 2020 have been drastically different from previous years, and will definitely differ in 2021. A organized, accessible database helps give a full, 360-view of potential customers, and is overall essential for marketing campaign success. Invest in Third-Party Data.

Ideal Customer Profile 245

Ideal Customer Profile Data B2B Webinar Metrics 245

Partners in Excellence

JANUARY 29, 2024

Knowledge of the customer, in fact clear definition of the target customers are minimal, the strategy is a product led (though not necessarily a PLG strategy.) Sellers would engage prospects and customers in discussing challenges they face in achieving their business goals. Selling cycles are increasing.

Face-to-face 78

Face-to-face Sales Cycle Quota Loyalty 78

Hubspot Sales

SEPTEMBER 27, 2023

The initial response is promising, with customers signing up left and right. Customers are complaining about billing errors, experiencing delays in service activations, and struggling with subscription changes. They're spending hours manually managing subscriptions and dealing with frustrated customers. Send bills and invoices.

Churn 81

Churn Hubspot Cancellation Software 81

Openview

APRIL 2, 2019

Most of us know that one of the keys to thriving in the SaaS landscape is getting customers to renew subscriptions. According to Totango , 56% of SaaS companies treat renewals as a high priority. Renewal should be designed into your sales process , your product, your culture, your values and your mindset.

Churn 102

Churn Retention Account Revenue 102

Zoominfo

NOVEMBER 24, 2020

Well, maybe not actual gold and that’s because the benefits of B2B intent data go much further than a one-time increase in revenue. While the data may be collected in real-time, it takes time to process and package it for customers to actually use. Where Does Streaming Intent Data Come From? Why is it so valuable, you ask?

Intent Data 230

Intent Data Intent Data Intent Signal 230

Smooth Sale

JUNE 24, 2022

.’ Many businesses wonder whether switching to renewable energy sources is worth the effort, including the financial responsibility. Going green can help your business’s bottom line and bring in new customers and clients. The price will only increase as it gets harder to find these things.

Energy 78

Energy Hiring Networking System 78

Zoominfo

JANUARY 8, 2021

Lead gen marketing is what businesses do to attract ideal customers. Here’s the thing, in a HubSpot survey, only 7% of salespeople said leads they received from marketing were very high quality. How do you sort the tire kickers from the people who’ll value your product or service? Welcome to lead generation marketing.

Lead Rank 246

Lead Rank Marketing Qualified Lead Lead Generation Ideal Customer Profile 246

Zoominfo

FEBRUARY 10, 2021

Gaining new customers isn’t the only way to improve your business — your existing clients are an underrated revenue source. Customer retention is an excellent method to increase customer lifetime value (CLV). Generally, the longer customers stay with your company, the more value they create (and larger order amounts).

Lead Rank 130

Lead Rank Lead Scoring Revenue Customer 130

Highspot

APRIL 14, 2020

Over the last decade, most companies have moved away from a one-time sale of products to subscription-based business models. Today, the vast majority of the average business’s revenue — analysts estimate 70-80% — comes from existing customers in the form of renewals and growth. But research proves otherwise.

Customer 83

Customer Face-to-face Buyer Study 83

Chorus.ai

DECEMBER 18, 2020

But nothing could be further from the truth. What customer objections have been fielded this week? So while sales methodologies are definitely a required foundation, they cannot help companies unlock the higher level of performance that comes from analyzing what the best performing reps are doing in their specific markets.

Conversion 118

Conversion Churn Face-to-face Segment 118

Sales and Marketing Management

JUNE 26, 2017

We know these gatekeepers will be examining the company’s website, so intuitively, marketers must go beyond just email by nurturing the buying committee where their customers and prospects already are: on their website. Key Considerations for Successful Website Personalization.

Pipeline 185

Pipeline Case Study Decision Maker Ideal Customer Profile 185

SalesLoft

OCTOBER 13, 2023

According to a recent survey from TechCrunch, more than half of the businesses they surveyed had a lower retention rate in 2022 than they did in 2021. Increased rates of churn can lead to panic, blame, and bad decisions. And that one thing is… Invite your customers to customer education events or certification courses.

Churn 52

Churn Scale Education Webinar Metrics 52

Pipeliner

JANUARY 31, 2024

From a foundation of adequate insurance from one of the best business insurance companies to a focus on meeting customers where they are, you can make this winter your best one yet. #1: To be great at sales , you must understand how your customers change with the seasons. For example, they may be less inclined to go out.

Insurance 64

Insurance Insurance Pivotal Survey 64

Partners in Excellence

JANUARY 30, 2024

We talk about the problems our products and solutions solve… ” But this isn’t the issue many customers face. Until the prospect of customer begins to address, understand, and internalize these issues, any discussion of solutions fall on deaf ears. Some of you may react, “But Dave, we do this.

Face-to-face 92

Face-to-face Buying Cycle Outbound B2B 92

Zoominfo

MARCH 6, 2021

When you get customer segmentation right, you not only show leads content that makes sense to them, but you get your audiences excited about buying from you. What Is Customer Segmentation? Customer segmentation is a marketing strategy that organizes buyers into groups. Why Is Customer Segmentation Analysis Important?

Segment 204

Segment Account Based Marketing Lead Rank Lead Scoring 204

Smooth Sale

FEBRUARY 13, 2024

If you want to change careers or get a pay increase, look at this list of the highest-paying jobs 2024. They play a critical role in the energy industry by providing essential expertise in designing and constructing renewable energy infrastructure, such as wind farms and solar power plants.

Salary 93

Salary Scale Compensation Energy 93

SMEI

JANUARY 5, 2024

This is where professional certification comes into play, serving as a significant differentiator that can set you apart from the competition. This establishes your expertise from the outset. From planning and personnel management to revenue growth and customer service, I can always count on the SMEI principles to guide the way.

Marketing 87

Marketing Ideal Customer Profile Social Media Google Analytics 87

Zoominfo

MARCH 24, 2021

In turn, sales and marketing efforts — from prospecting to running email campaigns — are less effective. The impact of bad data on sales can range from a sluggish sales pipeline to catastrophic revenue loss. Prospect and customer experiences take a hit. Things to be aware of include: Increased email churn.

Data 251

Data B2B Churn Buyer Persona 251

Pipeliner

MARCH 27, 2024

When you pick things up and get organized, you’ll be on your way to increasing your sales and productivity. From updating your types of business insurance policies to physically cleaning your property, spring cleaning can encompass every aspect of your company and how it’s run. #1 Hire professionals to do a deep clean.

Insurance 52

Insurance Insurance Policies Hiring 52