Do Our Professional Labels create Positive Customer Experiences?
Babette Ten Haken
SEPTEMBER 12, 2018
Or, the biz card or professional profile on LinkedIn is full of marketing and sales spiel and lingo which appears light-hearted and almost self-deprecating, with pseudo-titles created for what they do. How many of us see the acronym “PhD” and immediately judge the person we are speaking with? On both sides of their professional card.
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