Xvoyant

FEBRUARY 10, 2020

Shari Levitin, CEO of The Levitin Group, joins Rob on Episode 85 of the Sales Leadership Podcast. While empathy and competency are both huge parts of sales, the order you bring them to the sales process matters. Learn how to make empathy your competitive advantage.

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Groups Sales Leadership Competition Sales Process 106

Pipeliner

MAY 29, 2018

Empathy in Sales: The Crucial Human Touch. That skill is empathy. Empathy in sales is crucial. Within our Network Selling model, empathy is the next factor following respect. If that isn’t happening, the sale will not be successful. What Is Empathy? So what is empathy exactly?

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Call-back Relationals Buyer Sales 58

Shari Levitin

MARCH 29, 2018

Lately there’s a lot of talk about empathy in business. But empathy alone isn’t enough to build trust, the critical step to grow an organization, land a big deal or cement a relationship. Empathy defined is the ability to put yourself in other person’s shoes. It is understanding and experiencing what another person is feeling.

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Sales 83

Steven Rosen

MARCH 12, 2024

Ryan Thomas , the sales VP of Elastic, Americas, shares his insights on effective leadership, team motivation, and driving business growth. Ryan also discusses the challenges of leading sales teams in a complex and fast-paced industry and provides valuable advice for sales leaders.

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Leads Marketing Qualified Lead Motivation Sales Leadership 227

The Pipeline

MAY 4, 2021

No one should doubt or question the power of empathy in life, and as a result in sales. But saying you are empathetic is a long way from practicing empathy. Many of the proponents of the concept in sales, stay very much at the concept level. Empathy needs to be more than a feeling, it must be accompanied by actions.

Influencer 344

Influencer Buyer Relationals Sales Tools 344

Nutshell

OCTOBER 21, 2019

The ability to see things from your customer’s perspective is a huge advantage in B2B sales and marketing. NUTSHELL: “Empathy” is becoming a buzzword in the business world these days. We want our brands and our customer experience to convey empathy. What is empathy in a business context? How do you define it?

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Demand Generation Agencies Marketing Top of Funnel Demand Generation Targets 90

Steven Rosen

JANUARY 13, 2024

In the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley stress the lack of coaching and support for sales managers, underscoring the need for coaching for these managers. ” – Steve Rosen “If you don’t have a sales playbook, some type of methodology, I don’t even care how simple it is.

Sales Management 156

Sales Management Hiring Retention Coaching 156

Julie Hanson

OCTOBER 31, 2017

What does either have to do with emotional intelligence in sales?! While neither star had experience ruling a country, or singing opera, but they delivered authentic and award-winning performances requiring remarkable insight and empathy for their characters. Who has time for Empathy?! Who has time for Empathy?!

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ACT Social Media Exercises Vendor 71

Understanding the Sales Force

DECEMBER 1, 2020

Understanding the Sales Force by Dave Kurlan Yesterday, I received two assessments for the same candidate: one from Objective Management Group (OMG) and one from Caliper. Caliper's is a personality test adapted for sales. Caliper's is a personality test adapted for sales. The candidate scored 60% on Caliper and 92 on OMG.

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Comparison Lead Rank Lead Scoring Hiring 306

Hubspot Sales

APRIL 15, 2024

Thoughtfully calculated, well-executed prospecting is central to virtually every successful sales engagement. It sets a tone — giving you the momentum and perspective you need to lock in on viable sales opportunities and ensure the rest of your sales process goes as smoothly as possible.

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Hiring Face-to-face Sales Qualified Lead Lead Rank 111

Steven Rosen

APRIL 6, 2024

In this episode of the Sales Leadership Awakening Podcast, host Steven Rosen and Colleen Stanley delve into mastering difficult conversations, stressing preparation and agreement on the next steps. Emotional regulation is an essential skill for sales managers to develop. Empathy is crucial in difficult conversations.

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Conversion Construction Sales Leadership Intent 120

The Pipeline

MAY 4, 2020

Sales Scrum Podcast Episode #8 – Guest Brian Carroll. I have had the pleasure of learning from Brian for a number of years, we were both part of the CEB’s Sales & Marketing Thought Leadership Roundtable , As you will soon discover, Brian brings insights and questions that get, at least me, to think.

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Face-to-face Sales Methodology Resources Sales 316

Sales Gravy

JANUARY 23, 2024

On this must-listen episode of the Sales Gravy Podcast, Jeb Blount sits down with Ryan Taft. Ryan is the author of the hit new sales book Story Getter. Jeb and Ryan explore how buying is an emotional experience and sales pros that ask questions that get the story “why” behind the buyer’s “what” sell more.

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Pivotal Loyalty Engineering Lead Rank 91

Sales Gravy

OCTOBER 2, 2023

Why Roleplay Should Be A Key Part of Your Sales Culture In this podcast, Jeb Blount, Jeremy Olson, and Kristin Isaacson discuss the importance of role-playing in sales. They also highlight the benefits of role-playing in helping salespeople improve their skills, gain empathy for the customer's perspective, and build confidence.

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Training Strategy Construction Account 96

Steven Rosen

JANUARY 9, 2024

Colleen Stanley and Steven Rosen from the Sales Leadership Awakening podcast discuss how building excellence in sales leadership starts with having the right team. Sales leaders must be willing to make tough decisions about non-performers and proactively recruit top talent. “The world is moving faster.

Sales Leadership 177

Sales Leadership Hiring Coaching Account 177

Understanding the Sales Force

FEBRUARY 10, 2022

They described very aggressive and efficient sales and marketing operations staffed by people who operated without feelings or empathy, felt no rejection or remorse, and didn't care about the prospects that didn't respond, but were all in on those who were took the bait.

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Insurance Insurance Outbound Video 321

Pipeliner

FEBRUARY 17, 2024

Sales expert Jeremy Sandell explains how cultivating grit, self-belief, responsibility, mentorship, and leading with authenticity and empathy transforms sales approaches. The post 🎧 How Can Authenticity and Empathy Transform Your Sales Approach? on all major podcast stations. appeared first on SalesPOP!

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Loyalty Sales Sales Process Leads 64

SalesFuel

APRIL 11, 2024

Zoom became a lifeline for millions working from home and a savior of reps competing for a remote sales closing. And for sales professionals, a new, robust communication channel has been launched. More Channels Provide More Personalized Choices for Sales Closing Finding a comfortable way to communicate with key clients is essential.

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Closing Face-to-face Tourism Hiring 115

Membrain

DECEMBER 16, 2020

Empathy gets a lot of lip service in sales circles. We talk about how to transform sales with empathy. The importance of empathy in coaching. Whether some people have a sales advantage due to natural empathetic abilities.

How To 150

How To Coaching Sales 150

Shari Levitin

MARCH 9, 2023

Empathy in elephants, the idea that “emotions are contagious,” is backed by science. Often sellers confide in me, “I don’t have that much empathy; I’m not wired that way.” To develop elephant-like empathy, act out that empathy. To develop elephant-like empathy, act out that empathy.

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ACT Territories Sports Cold Calling 118

Sales and Marketing Management

MAY 10, 2020

The use of Zoom and other face-to-face applications to carry out sales calls instead of doing them in person is the new normal. Encouraging the Team Through Changing Sales Climates. To me, the most important role of management is to motivate and remove obstacles for their sales teams. Shifting Messaging .

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Face-to-face Lead Rank Lead Scoring Hiring 302

Pipeliner

FEBRUARY 17, 2024

Meet Jeremy Sandel: A Story of Triumph Over Adversity I recently interviewed sales expert and top earner Jeremy Sandell , whose awe-inspiring life story embodies resilience and redemption. Regarding sales, he advocates for leading with authenticity and genuinely believing in your product. He is CSMO at Pipeliner CRM.

Video 52

Video Demographics Face-to-face Pivotal 52

Janek Performance Group

MARCH 6, 2024

Further, these not only help shape the culture of sales teams but also the outcomes they achieve. In a LinkedIn/Forrester study, 60 percent said their sales team’s diversity contributed to their success. Here, we’ll examine the multifaceted importance of diversity and inclusion in sales. percent white.

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Hiring Demographics Lead Rank Lead Scoring 62

SalesFuel

APRIL 8, 2024

Communicate your confidence in your solution and use empathy statements to show you genuinely care about their goals. Demonstrating buyer-specific value, empathy and confidence in your own solution positions you to handle cost-related objections. Price objections have long been a challenge. And his advice is backed by research.

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Negotiation Buyer B2B Hiring 115

Sales Hacker

JUNE 12, 2018

On this episode of the Sales Hacker podcast, we talk with David Priemer , Founder of Cerebral Selling about using empathy in sales backed by science. . Managing a sales process that leverages natural buyer behavior. Subscribe to the Sales Hacker Podcast. 3) Highlights of David’s sales career [2:10].

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Infor How To Objections Cold Calling 44

SalesFuel

APRIL 24, 2024

Have you hit a wall with a stalled sale? With some thoughtful effort, you can still make the sale happen. How To Identify A Stalled Sale It’s important that you can tell when a sale has stalled out. Sales Acceleration Group notes that reps often think a stalled sale is simply at a slow stage in the funnel.

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Hiring Top of Funnel Sales Qualified Lead Face-to-face 69

Smooth Sale

DECEMBER 27, 2022

His message states that a recent study conducted by the University of Cambridge reveals that women have superior empathy over men. Situations in the corporate arena that could benefit from a dose of empathy (then and now) are non-existent. Putting Empathy to the Test. The laughter was about my question, Why Now?’

Lead Rank 145

Lead Rank Hiring Salary Lead Scoring 145

Steven Rosen

JULY 4, 2023

BOLD sales leaders are becoming more crucial than ever before. Rapidly changing market conditions, advancing technology, and shifting customer expectations demand sales leaders who can navigate uncertainty and inspire their teams to achieve outstanding results. Are You BOLDLY Leading Change and Driving Success?

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Face-to-face Pivotal Sales Leadership Trends 120

Julie Hanson

SEPTEMBER 20, 2023

AI vs. Salespeople: Trust, Empathy, and AI Leadership Insights As a leader, it’s easy to get caught up in the rush of AI tools promising to do everything but shake your buyer’s hand. However, in B2B sales leadership, striking the right balance between AI-driven efficiency and authentic human connections is critical for your success.

Face-to-face 101

Face-to-face B2B Buyer Analysis 101

Sales and Marketing Management

JULY 4, 2019

Training programs in sales or customer service, negotiation, coaching and leadership all contain the same foundational elements. Attention – Curiosity – Empathy – Clarity. For example, most sales or coaching conversations include an embedded questioning model. A business conversation is not a linear process.

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Conversion Lead Rank Coaching Guidelines 264

Pipeliner

OCTOBER 16, 2023

A Journey of Empowerment in Sales Leadership In a world where equality and diversity are at the forefront of discussions, the realm of sales is no exception. Empowering women in sales leadership positions is not just a matter of justice; it’s also a key driver of revenue growth and innovation.

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Sales Leadership Face-to-face Revenue Promotion 64

Sales Hacker

APRIL 28, 2020

Empathy — that underrated ability to understand the feelings and experiences of others — is finally getting the attention it deserves from sales leaders. You’ve probably noticed sales leaders plastering the idea that we need to embrace empathy all over every LinkedIn feed and in every inbox. Why Empathy?

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How To Cold Calling Call-back Examples 121

SalesFuel

MARCH 25, 2024

And show empathy when you apologize to a customer. For tips on how to effectively demonstrate empathy, take a look at these tips. Things go wrong. Although it’s never fun, responsible sellers know how important it is to apologize to a client when something goes astray. Or they don’t apologize at all.

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Hiring How To Remedy Call-back 52

Vainu

NOVEMBER 28, 2021

Succeeding in sales in the 21st century is not an easy job. In addition to needing empathy, grit, and drive, you also need to know your potential and existing customers intimately to be relevant at every touchpoint. Sales professionals who leverage sales technology outperform their peers.

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Sales Tools Tools Software Software 118

Alice Heiman

OCTOBER 25, 2023

Nancy stresses the significance of empathy and preparation, urging CEOs to don the shoes of their audience. Tune in to the Sales Talk for CEOs podcast and let your leadership voice be the difference! From mastering conversations to commanding the stage, dive into the mind of communication expert Nancy Duarte.

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Journal LinkedIn Negotiation Resources 103

Janek Performance Group

OCTOBER 10, 2023

Here, let’s examine five sales stereotypes, where they come from, and how to overcome them. Before this, we must first understand how a changing sales environment affected sellers. Transactional Selling In many ways, the rise of sales stereotypes can be attributed to transactional selling. Today, sellers not only sell products.

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Decision Maker How To Consultative Selling Buyer 62

Sales Gravy

JUNE 30, 2023

Moving From A Culture of Efficiency to A Culture of Effectiveness Acting and improv skills are similar to soft skills in sales— leading with empathy and understanding your audience and your customer is paramount. Sales technology should focus on making people better, not just faster. Efficiency does not equal effectiveness.

Face-to-face 79

Face-to-face Analytics ACT Sales Technology 79