Understanding the Sales Force

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Why Sales Transformation Achieves Better Results Than Sales Training Alone

Understanding the Sales Force

You brought in sales training but it didn't achieve the expected change because the training didn't address the bigger problems that went beyond selling skills. You may not have realized that companies really need sales transformation and while sales training can be part of that transformation, on its own, it usually underperforms.

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The Problem with Self-Directed Sales Training and its Role in Developing Salespeople

Understanding the Sales Force

Yesterday, Andy Miller and I delivered onboarding training to a group of new partners at Objective Management Group (OMG). With yesterday for context, I will answer the following important question: Which is better - live training, self-directed training, or blended training? There was no such thing as going off track.

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How Companies Choose Sales Training Companies is Backwards

Understanding the Sales Force

Do you partake of dessert prior to eating your appetizer? Do you eat your dinner in the morning and have breakfast at night? Would you prefer to have the builder complete the finish work on your new house prior to framing it and installing the roof? Would you back your car out of the garage before opening the garage door?

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The Crucial Step Missing from Most Sales Training Programs

Understanding the Sales Force

Most companies don't understand that crappy customer service is really a sales issue. When a company's customer service is thoughtful, helpful, kind and thorough, that great customer service actually serves the sales organization. It becomes easier for salespeople to renew accounts, cross-sell, up-sell and succeed.

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Which Salespeople are Easier to Train - Millennials or Veteran Salespeople?

Understanding the Sales Force

But it got me wondering, why is training a puppy relatively fast and easy while it is so much harder and takes so much longer to train salespeople? To see him go to the door and touch it with his little paw, whimper when he is in his crate, go outside and do his business, and run back to the door is great.

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Glue - The Missing Element That Makes Every Sales Training Initiative Successful

Understanding the Sales Force

I still conduct a limited amount of training with some of my personal clients. That brings us to the question to be answered in today's article: If most salespeople become eager learners and embrace good sales training, why don't all companies experience the same tremendous revenue growth as a result of sales training?

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Key to Significantly Improve Sales Training Results

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Before we discuss how to improve sales training, a quick promo for the latest and greatest taking place over at the ever improving Top Sales World. If we translate all of that baseball to selling, the only two things that change are the activity and the age of the people being coached and trained.

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