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“We’re So Vain, We Probably Think It About Us….”

Partners in Excellence

One of my favorite songs, as a kid, was Carly Simon’s “You’re So Vain… ” It was not only a great song, but provoked decades of discussion about who she was singing about. We think our customer care about us–they obsess about our companies, our products, and how great we are.

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Obsessing About What Our Customers Think Of Us

Partners in Excellence

Not quoting Brent directly, he raised an issue of: Why are we so obsessed about what customers think of us and our products? As a result, we get constantly reinforcing behaviors that focus on us. But when we take a step back and ask, “Are our customers as obsessed with us and our products as we are?”

Customer 101
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Did You Know That The Beatles Taught us About Selling?

Understanding the Sales Force

While this should be a fun, end of summer article I'm guessing that you don't actually believe that the Beatles taught us about selling. The Beatles recorded 18 songs where the lyrics talked about selling plus I included two bonus titles by other artists to bring the total to 20! The Beatles. Of course you can.

Course 238
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What ChatGPT Teaches Us About How We Sell, It’s Frightening!

Partners in Excellence

I was curious about how that might work, so I decided to experiment. But at the same time, we should be alarmed by what it tells us about how far off target we are in how we sell, how we engage our customers. We’ve years of thoughtful research giving us data about this problem, yet we persist in the same behaviors.

Scale 86
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Salesforce Formulas for the Everyday Admin

Speaker: Steve Molis, Salesforce MVP

So don’t miss out and join us for this first episode in a brand new series about improving your Salesforce efficiency! Creating Dynamic Year-to-Month and Year-to-Date Reports. Finding the Ultimate Parent Account. The Greatest Formula Ever Written. August 2nd 2018, 11 AM PST, 2 PM EST, 7 PM GMT

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What 15K Demos per Year Taught Us About Converting Inbound Sales Leads

DiscoverOrg Sales

Once we identified what makes a lead a “good fit,” we addressed lead qualification: What does a lead need to do for us to consider them “qualified”? At DiscoverOrg, we break Marketing-Qualified Leads (MQLs) into two categories: Hot MQLs : People who have requested more information about DiscoverOrg (i.e., We call these “hand-raisers.”.

Lead Rank 276
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What Titans of Tech Teach Us About Growing Sales Teams

Alice Heiman

She takes us through the entire gamut of building high performance sales teams. Social Media link: LinkedIn: Radhika Shukla | LinkedIn ​​You can learn more about and connect with Alice Heiman in the links below. Radhika Shukla has worked in a sales leadership role at some of the largest tech giants including Microsoft and IBM.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Maximizing Sales Training ROI with eLearning

Speaker: Ray Makela, CEO Sales Readiness Group

Companies spend about $20 billion a year on various forms of sales training. Join us for this complimentary webinar as Ray Makela, CEO at the Sales Readiness Group, discusses five essential factors to achieve sustainable success from your sales training investment, and how to leverage eLearning to maximize results.

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Togetherness: Achieving Sales and Marketing Alignment

Speaker: Jeff Davis, Founder, jd2 Consulting Group

We must find a way to create “Togetherness” and use the collective knowledge of each team to win. This means we must intimately understand the customer journey then implement tech that helps us provide an amazing customer experience. Jeff Davis is here to help you think differently about how Sales and Marketing should interact.

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Supercharge Your Sales Training ROI with eLearning

Speaker: Ray Makela, CEO, Sales Readiness Group, and David Jacoby, President, Sales Readiness Group

Companies spend about $20 billion a year on various forms of sales training, but many sales leaders report a low ROI from their sales training initiatives. The value of corporate training is notoriously hard to measure, and if you don't have a clear ROI, you won't be able to continue investing in upskilling your sales team.

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Best Practices for Pay Transparency Around Your Sales Reps

Speaker: Grayson Morris, CEO, Performio & Lisa Wallace, Co-Founder, Assemble

Join us for this insightful session in which you can expect to learn more about: How pay transparency is not only a best practice for retaining quota-bearing roles, but it’s also increasingly mandated through pay transparency legislation (NY, CO, CA).

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A New Age of Hybrid Leadership

Speaker: Renee Thomas and Alexis Barone, Wrike Team

Join us for our panel with Renee Thomas and Alexis Barone of the Wrike Team, in this discussion about the future of work--hybrid, remote, and everything in between. We were all baptized by fire this past year, so now it's time to look back, understand the big lessons, and gain the insights needed to pivot forward.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.