COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.
Close.io
APRIL 8, 2020
First, it’s important to remember that you can’t stop every customer from canceling your service or software. What do their marketing channels and social media look like? For example, we’ve reached out to some companies to try and lower the price, and they just told us outright that they couldn’t do anything for us right now.
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