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What are customer service skills?

MTD Sales Training

When you hear the term ‘customer service’, what connotations spring up? Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind. Whatever you think customer service is, it often needs to be revisited in order to be kept front-of-mind.

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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

That means marketers, sales professionals, operations people, and analysts all work in tandem to interact directly with customers – eliminating or greatly limiting involvement of customer service or account representatives. That’s when I decided to have the people who do the hands-on client work interact directly with customers.

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The 25 Sales Leaders You Should Get to Know in 2020

Crunchbase

From CEOs, to longtime advisers, to up-and-coming SDRs, these sales rock stars are dropping knowledge left and right, and it would truly be a shame to miss out. . LinkedIn , Twitter. Crunchbase Profile , LinkedIn , Twitter. Crunchbase , LinkedIn , Twitter. Crunchbase , LinkedIn , Twitter. Godard Abel. John Barrows.

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What’s the Best Way to Convince a Local Business Client to Implement Social Media Marketing?

BuzzBoard

As a salesperson, understanding the relationship between social media and an expanded customer base can help you pitch your services more effectively to small and local businesses. Platforms like Twitter, Facebook, and Instagram provide an affordable and diverse range of marketing options, attracting millions of potential customers.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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Science-Based Sales Techniques to Help You Hit Your Quota

Autoklose

Every Nike campaign tells a story of those who try and never give up, only to finally overcome their challenges and succeed. Sometimes, all it takes for a customer to make up their mind and purchase something is the right product information. The result was a waffle-inspired sole with rubber spikes that provided great traction.

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Customer Lifecycle: How to Make Upsells and Renewals a No-Brainer [+Action Tips]

Zoominfo

Customer lifecycle success hinges on making every customer a priority — from how soon your rep responds to a request to following up quickly after a demo. What is the Customer Lifecycle (and Why Every Sales Rep Should Care)? ACTION TIP: What questions are your ideal customers asking?

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