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Why We Don’t Say ‘NO’? Enough and Why Maybe We Should

Bernadette McClelland

We started out at 8am and up … and up… and up… we climbed. We started out at 8am and up … and up… and up… we climbed. Not only were my legs getting their regular workout but as we climbed another few hundred feet so were my lungs. It was stunning! And I called it! High 5 us!!

Everest 370
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Even in B2B, Customer Experience Defines You (April Referral Selling Insights)

No More Cold Calling

Do your clients want more from you? We all want a stellar customer experience, and we’re pissed when we don’t get it. We’re not shy about tweeting our displeasure for the world to see. Two phone calls later, with people promising to notify their transportation people and promising to call me, no one called.

Referrals 261
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Are You Open to Listening to Unusual Ideas? 

Smooth Sale

Photo by Placidplace via Pixabay Attract the Right Job Or Clientele: Are You Open to Listening to Unusual Ideas? Before we can proceed as being unstoppable, uncovering the burning questions of what we plan to achieve and then answering why it is so meaningful to us is essential. The idea itself sounds like it’s from outer space!

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The Courage To Be A Great Sales Leader

Partners in Excellence

It takes great courage, self confidence, and conviction to be a great sales leader. Think of the job for a moment. It’s a job where there are no “right answers.” But you have to do something. But you have to do something. Very little is actually in our “control.”

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Give Your People The Chance To Do Their Jobs!

Partners in Excellence

Do we have enough confidence and trust in our people to let them do their jobs?” ” Let me unpack this just a little. To be able to answer that question with a resounding, “Absolutely, without a doubt,” we have to be clear about a number of things.

Hiring 103
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Do You Bring Negotiations to Successful Conclusions?

Smooth Sale

Photo by Geralt via Pixabay Attract the Right Job Or Clientele: Do You Bring Negotiations to Successful Conclusions? We have all experienced heated ups and downs concerning conversations for business and personal reasons. Although we never met, I have always adhered to those words.

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The Science of Strategy – What Steve Jobs and I Have in Common

Bernadette McClelland

Most people think that strategy is a fixed, done and dusted thing that we spend a couple of days think tanking, analysing and fact finding before we collaborate on solving a problem, and that’s it. Not dissimilar to a strategist hearing words such as ‘creativity’, I guess. But what of the strategist?

Strategy 262