Customer Centric Selling

DECEMBER 26, 2013

Sales Training Article: 2014 Resolutions. By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company Image courtesy of Danilo Rizzuti at FreeDigitalPhotos.net 2013 winds down, people think about prospects for the New Year. Use the term buying (rather than sales) cycle.

Collateral 55

Collateral Negotiation Proposal Vendor 55

Understanding the Sales Force

AUGUST 15, 2014

Understanding the Sales Force by Dave Kurlan Well, it''s really happened now. I was following a discussion in the Hubspot VAR Group on LinkedIn , where the question posed to the group was whether or not the first sales hire should be a sales or a marketing person. Big Ticket Sale. Long Sales Cycle.

Inbound 264

Inbound Hiring Hubspot Lead Gen 264

SBI Growth

SEPTEMBER 29, 2013

Follow these tips and you’ll be swimming in referrals for 2014. The two articles I wrote on these subjects (linked earlier in this paragraph) can help get you there. 1) Provide a warm introduction to a dream prospect. In the majority of these cases, these people have dream prospects. Can you connect them to this prospect?

LinkedIn 300

LinkedIn Referrals How To Webinar Metrics 300

No More Cold Calling

JANUARY 2, 2014

As you’re planning for 2014, forget resolutions. The media is flooded with articles about resolutions right now. As you’re planning for 2014 , don’t just give your sales team an annual quota and expect them to make it rain. When looking for new business, many sales organizations shake the trees and see what falls off.

Referrals 240

Referrals Small Business Small Business Enterprise 240

Hubspot Sales

JUNE 8, 2020

It's never been more difficult to be a B2B sales rep. Regardless if you are a grizzled sales veteran with decades of experience or brand new to the profession, here are some simple steps to delight your prospects. So how do you create a positive experience for your prospect during the pre-purchase phase?

B2B 91

B2B Ideal Customer Profile Top of Funnel Prospecting 91

Customer Centric Selling

JANUARY 2, 2014

Sales Training Article: An Often Overlooked Source of Revenue. By John Holland, Chief Content Officer, CustomerCentric Selling® - The Sales Training Company. View our updated calendar of 2014 sales training workshops. Prospecting within the customer base offers several advantages: 1. awaits most newlyweds.

Revenue 68

Revenue Buying Cycle Quota Account 68

SBI Growth

JANUARY 10, 2014

Top sales leaders know how to communicate and roll out a sales plan. Get your sales managers involved early in the process. The sales management team needs to have a clear understanding of the new quota. Sales can’t rely on marketing alone. To see more on how VP’s use social prospecting take a look at this post.

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Quota Top of Funnel Territories Marketing Qualified Lead 316

SBI Growth

NOVEMBER 1, 2013

Top sales reps share a common trait. Why Top Sales Reps Will Be Unemployed in 2 Years set an SBI record for most views in one day. The post offered advice for top sales reps to avoid becoming obsolete. What can sales and HR leaders learn from this massive response? What separates top sales reps from the rest?

Hiring 308

Hiring Social Media Comparison Forecasting 308

No More Cold Calling

JANUARY 16, 2014

Now is the time to kick your prospecting efforts into overdrive, build a strong pipeline for 2014, and determine if you’re really getting the most traction out of each and every day. Most salespeople only spend about 10 percent of their workdays actively selling, and another 10 percent on prospecting, according to Augusoft.

Referrals 224

Referrals Cold Calling eBook Small Business 224

SBI Growth

JULY 23, 2013

Sales Operations leaders have seen the power of Social Selling. The top of the funnel is filling with highly qualified prospects. Sales cycles that begin with an online referral are closing more rapidly. Corporate Communications sees inherent risk in mobilizing a social sales force. Eliminating Misconceptions.

Social Selling 323

Social Selling Benefit Top of Funnel Guidelines 323

Understanding the Sales Force

JULY 14, 2014

Understanding the Sales Force by Dave Kurlan. The following article first appeared in the July Issue of TopSales Magazine. He thought it would make for a great article discussion, so let’s attempt to answer that question by starting with a few questions of my own. Is it the sales process that makes it so powerful?

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Sales Process Sales Up-Sell Follow-up 243

Understanding the Sales Force

JULY 2, 2014

Understanding the Sales Force by Dave Kurlan Yesterday, I read an article that was very consistent with what I was complaining about last week when I wrote The One Thing Missing From the New Way of Selling. I have tremendous respect for the article''s author, Mark Roberge , who has built a great sales force over at Hubspot.

Airlines 196

Airlines Hubspot Inbound Top of Funnel 196

Customer Centric Selling

SEPTEMBER 20, 2013

Sales Training Article: Top Sales Tool for 2014. By John Kearney, Sales Benchmark Index (SBI) Image courtesy of FrameAngel at FreeDigitalPhotos.net As a Sales Operations leader, you have 3 major challenges heading into 2014. It has never been more necessary than it is heading into 2014.

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Sales Tools Tools Training Collateral 45

Janek Performance Group

SEPTEMBER 29, 2021

Need to improve your sales team’s results? That’s the advice from a recent Harvard Business Review article that concluded, women are the future of B2B sales. If you believe diversity on your sales team will improve sales performance, keep reading because there is plenty of science to back that up. Hire more women.

Hiring 118

Hiring Travel Promotion Sales Leadership 118

Understanding the Sales Force

APRIL 9, 2014

Understanding the Sales Force by Dave Kurlan I read an article last month that actually had as its title, The Death of SPIN Selling. Although the author tried, the article did little to convince ME that SPIN was dead. I agree that most prospects are well aware of what they want and why. Prospects will not tolerate that.

Proposal 249

Proposal Up-Sell Lead Rank Lead Scoring 249

No More Cold Calling

AUGUST 11, 2016

The most effective sales techniques don’t require a device. And social media and the internet will eliminate the time-consuming, face-to-face aspect of sales. Marketing automation, CRM, social media , and other technology tools enable sales reps to sell more efficiently and cost effectively. Man vs. Machine: No Contest in Sales.

Face-to-face 120

Face-to-face Social Media Cold Calling Call-back 120

Customer Centric Selling

JULY 29, 2013

Sales Training Article: How BMW Would Have Benefited from Social Selling. By John Kearney, Sales Benchmark Index (SBI) Sales Operations leaders have seen the power of Social Selling. The top of the funnel is filling with highly qualified prospects. Implementing a successful sales transformation.

Social Selling 45

Social Selling Top of Funnel Training Case Study 45

The Pipeline

SEPTEMBER 23, 2013

There is no hotter topic in B2B sales than cold calling, does it work, and is it necessary in today’s social environment, call screening, voice mail , and “inbound” universe. Well I am here to tell you it does work in 2013, and will continue to work in 2014 and beyond. By Tibor Shanto - tibor.shanto@sellbetter.ca.

Cold Calling 267

Cold Calling Handbook Inbound Social Media 267

Sales and Marketing Management

FEBRUARY 8, 2021

Many B2B manufacturers still deploy a “catalog approach” to sales, with inside reps relying on frequent touches with prospects and customers to close deals. Even in the pandemic, many B2B companies tried to adapt that approach to the new world order by simply shifting in-person sales presentations to video calls.

Marketing 120

Marketing B2C Account Based Marketing B2B 120

Understanding the Sales Force

AUGUST 18, 2014

Understanding the Sales Force by Dave Kurlan. It happens to salespeople when they aren''t able to stay in the moment, maintain complete focus on what their prospects are saying, and respond without thinking several moves ahead or, more typically, about what they want to talk. I paid her and then replied, "I''m fine, and you?"

Social Selling 196

Social Selling Face-to-face Inbound Sales Leadership 196

Understanding the Sales Force

NOVEMBER 18, 2013

Understanding the Sales Force by Dave Kurlan I''ll get to it but first bear with me. Last week I was driving into Boston to lead our Fall Sales Leadership Intensive. Do your customers, clients and prospects expect this kind of treatment? SoldLab published this article of mine on their site last week. What do you think? (If

Trade Show 225

Trade Show Fashion Sports Sales Leadership 225

Pointclear

MARCH 27, 2014

Half of all B2B emails are now opened on a mobile device, up from 46% last quarter (according to Yesmail in an article published in FierceCMO). Read more about how B2B marketers will be able to directly reach customers and prospects via email on mobile devices. More information and links in the blog. Voicemails work.

Social Media 223

Social Media Media B2B Decision Maker 223

Understanding the Sales Force

JANUARY 8, 2014

Understanding the Sales Force by Dave Kurlan Global Warming is a trend. For example, you only need to read this article and the links within it to get a sense for how strong the opinions are and how much passion is driving those opinions. That doesn''t mean that social selling has no place or impact on the traditional sales force.

Social Selling 275

Social Selling Top of Funnel Groups Trends 275

No More Cold Calling

NOVEMBER 21, 2013

If so, you can forget about exceeding quota in 2014. Consider this example from Dan McDade, president and CEO of PointClear: The marketing department for one unnamed company generated more than 9,000 “sales leads” in a year, but only 1.28 Enhancing lead generation is a top priority for any sales organization. But by how much?

Sales Qualified Lead 263

Sales Qualified Lead Lead Rank Lead Scoring Leads 263

No More Cold Calling

AUGUST 12, 2014

Anthony Iannarino’s brilliant post When Was the Last Time You … poses some eye-opening questions: When was the last time you met with a brand new prospect face-to-face? Read the rest of the article. Keep this in mind as we approach the final quarter of 2014. Was it more than 7 days ago? Comment Here.

Face-to-face 266

Face-to-face Cold Calling Small Business Small Business 266

Zoominfo

FEBRUARY 28, 2018

Technological advancements have the ability to transform any industry or job function overnight—including B2B sales. And for good reason—your CRM manages customer and prospect data and contains valuable information regarding customer behavior and buying habits. in sales revenue ( source ). Don’t let this happen to you!

B2B 225

B2B Social Media CRM Social Selling 225

Customer Centric Selling

OCTOBER 20, 2014

Sales Tips: How to Setup Your 2015 for Success. By Gary Walker, EVP of Channel Sales & Operations, CustomerCentric Selling® - The Sales Training Company. If you were thinking you were going to rely on 2014 carryover, then it''s the end of January and nothing has closed, you are late to the party.

Hoovers 94

Hoovers Jigsaw Webinar Metrics InsideView 94

A Sales Guy

JUNE 30, 2014

Mark has done some amazing things at Hubspot and the data they’ve been gathering on sales and marketing is impressive. This post on email timing is a great example of connecting with prospects. Break it down Mark – This is an actual email thread I had with the VP of Global Sales Operations at a $10B+ revenue company.

Data 128

Data Hubspot Lead Rank Lead Scoring 128

Sales Hacker

MARCH 1, 2019

Sales Engagement: How the World’s Fastest Growing Companies are Modernizing Sales Through Humanization at Scale is a labor of love. I’m so proud to be sending it into the world at just the right time, when it can make a big difference for a lot of sales organizations. Why a Book on Sales Engagement? Reserve your copy now.

Scale 58

Scale Microsoft Marketo Commission 58

Xactly

SEPTEMBER 19, 2018

Working in Sales is no easy game. For the days that are more the latter than the former, we’ve put together a list of a handful of motivational sales success stories to bring you some inspiration, along with a list of additional motivational sales articles at the end. Broke to Billionaire. The Incentive of Getting Fired.

Motivation 97

Motivation Compensation Enterprise Enterprise 97

The Pipeline

NOVEMBER 13, 2014

Then I remembered that in sales we see this all the time, over and over, people are trying to kill cold calling. Not only that but depending on who you are prospecting, it is important to note that some groups’ social media activity is in decline. To start with not every buyer has a Twitter, Facebook or LinkedIn account. Sad but true.

Cold Calling 292

Cold Calling Social Media Decision Maker Lead Rank 292

LinkedFusion

SEPTEMBER 30, 2023

LinkedIn is often the only platform that helps sales reps get new business, even while Twitter, Facebook, Instagram, and Snapchat are useful resources for learning more about your prospect’s hobbies and personality, warming them up before you reach out, and developing your subject matter expertise.

Social Selling 40

Social Selling LinkedIn Ideal Customer Profile Lead Rank 40

LinkedFusion

OCTOBER 10, 2023

LinkedIn is often the only platform that helps sales reps get new business, even while Twitter, Facebook, Instagram, and Snapchat are useful resources for learning more about your prospect’s hobbies and personality, warming them up before you reach out, and developing your subject matter expertise.

LinkedIn 40

LinkedIn Social Selling Ideal Customer Profile Lead Rank 40

Miller Heiman Group

OCTOBER 17, 2019

The Challenger Sale—popularized in 2011 by the book of the same name—posits that consultative selling is dead. That evolution is what will strengthen relationships between buyers and sellers and bring success to sales organizations as we face an increasingly challenging global economy. It’s evolved.

Customer 51

Customer Face-to-face Scale Journal 51

Score More Sales

AUGUST 23, 2013

The statement below was stunning and I had to write about it because it affects how we hire new sales reps, how we reach out to buyers, and how we run business in general. It is almost 2014. Ready for the quote? As one of the youngest baby boomers, thinking my older peers would rule the roost for a while longer I was pretty stunned.

Customer 201

Customer Hiring Lead Rank Consumer 201

Customer Centric Selling

JANUARY 13, 2014

Sales Training Article: The Sales Manager''s New Year''s Resolutions. By George De Los Reyes, Sales Benchmark Index (SBI) I am big on New Year''s resolutions. In this post I want to recommend three ideas to raise your game in 2014. Every sales manager is time starved. Lack of quality leads. Most don''t.

Sales Management 49

Sales Management Face-to-face Decision Maker Travel 49

Sales and Marketing Management

AUGUST 20, 2020

In the book, they explain that two brothers from the finance world founded the International Well Building Institute and created a WELL certification process in 2014. This means that building performance is a critical metric that every business should be tracking,” they state in an article on what makes a building healthy.

Real Estate 120

Real Estate Hiring Incentives Incentive 120