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The 10 Best Banks for Small Businesses

Hubspot Sales

There are many reasons for even the smallest businesses to have business bank accounts. Plus, come tax time, tracking down expenses and deductions is easier with a business bank account. But depending on the bank, you can also access important services for your company, such as business credit cards and loans.

Banking 74
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Excellent Customer Service Is Your Company’s Secret Weapon

Sell Integrity

In a world where customers have more options available to them — and more ways to vent frustrations publicly — you can’t afford to drop the ball on excellent customer service. Last week was National Customer Service Week , an annual — and now global — event devoted to celebrating the people who make customer service happen.

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Rethinking the Value of Customer Service

SugarCRM

For so long, marketing and sales were considered the driving wheels for company growth since they generate leads and close deals. Seeing how far customers could be pushed before they’d cancel a service or move to a competitor was often acceptable. If a customer registers a complaint, it’s not the end of the world.

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10 Reasons We Are Seeing More Unicorn Companies Than Ever Before

Gong.io

Unicorns, which are new companies valued at $1 billion or higher, were so named because of their rarity. Software as a service (SaaS) companies, which represent more than a third of all unicorns , lead the trend. Why are we seeing so many more unicorns — and why are so many of them SaaS companies? Per year, that’s $4.5

Company 62
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Lessons From Two More Top Customer Service Companies

SugarCRM

Why is it that some businesses are so successful at generating revenue through outstanding customer service — while others struggle to keep churn at bay? . Most recently, we took a look at concrete best practices from companies at the top of the American Customer Satisfaction Index. In fact, the answer is far simpler. .

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Why You Need to Drive Digital Transformation In Your Company

Pipeliner

What does digital transformation mean for today’s companies? Since it does encompass the whole company, digital transformation must be initiated at C-level and come from the top down. We had long instituted technology that would keep the company productive no matter where in the world employees were located. You Need It, Too.

Company 98
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Protect Your Company Wisely: Use These 3 Tactics

Smooth Sale

Attract The Right Job Or Clientele: Note: Our collaborative blog offers ideas on how to ‘Protect Your company Wisely: Use These 3 Tactics.’ Given the almost overwhelming news about scams of many types, it’s more important than ever that we digest all the suggestions we hear and see to select the better ones for our companies.

Company 78