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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. A better way to train and educate your customer service teams is to get software that’s specifically built for that purpose.

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Sales software for small business: 10 of the best options on the market today

PandaDoc

Improved customer service CRM software does more than organize data — it builds better relationships with the help of customer service tools. Sales software can track your customer’s preferences. PandaDoc PandaDoc simplifies document management and sales proposals for small businesses. Customization.

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SugarCRM vs. Salesforce: 5 Reasons Why You Should Choose Sugar Sell

SugarCRM

Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world. In e-commerce terms, clay is consumer data, including emails, account updates, social media messages, sales, returns, and customer service interactions. How many of them contact your customer service team? What Is CRM Software?

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Top 7 Pipedrive alternatives for small and midsize businesses

PandaDoc

However, Pipedrive is frequently chided for failing to deliver on more advanced features like email marketing, project management, and automation. On the downside, Pipedrive offers only limited capabilities in email marketing and project management. Depending upon specific user needs, other CRMs may be a better fit in such scopes.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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10 Best Electronic Signature Apps in 2018

Hubspot Sales

How much time do you waste signing documents? You format and print off a document, sign it, scan it into your computer, and (usually) reformat it again before sending. That’s where electronic signatures come to the rescue -- they let you sign documents in seconds. It’s an encrypted “packet” associated with a document.

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B2B Sales Trends for 2023

Janek Performance Group

By staying informed of the latest best practices that are working today, sales leaders can ensure they are well-positioned to capitalize on changes in the B2B market. Artificial Intelligence (AI) to Improve Customer Experience. As AI continues to evolve , many industries are adopting it to improve their products and services.

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7 Must-Have Automated Documents for Sales Success

Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce.