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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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How to Use AI Tools (like ChatGPT) for Sales

Allego

Since then, rivals Google and Microsoft have poured billions (with a B) of dollars into generative AI tools, with mixed results. AI tools such as ChatGPT have many potential applications in sales , from creating marketing content to predicting customer behavior. How many new AI tools are there? How do you even use these things?

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Are There AI Tools for Small Business Sales?

BuzzBoard

Understanding the Relevance of AI Tools for Sales in the Context of Small Businesses There’s no denying that artificial intelligence (AI) is revolutionizing sales tools, particularly for small businesses. These aren’t just daydreams – they’re tangible opportunities readily available with AI tools for sales.

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Why Your Company Should Consider Implementing Customer Journey Automation Tools

Pipeliner

One significant trend is customer journey automation, which involves utilizing specific tools to streamline interactions. This article will highlight the importance of implementing these tools in your company. With these tools, businesses can ensure a more seamless and personalized customer experience.

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The Most Comprehensive Guide to Sales Engagement (Including Strategies, Examples and Platforms)

Vengreso

Sales leaders can improve sales engagement by giving their teams the tools that provide the right analytics and platforms to engage with the customers to grow their sales pipeline. This article serves as a primer on sales engagement and a guide to the best sales engagement platforms to use. Thanks for this fantastic article!

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2023 Leadership Playbook: Winning Hybrid Sales Strategies (With Examples)

Sales Hacker

64% of companies will provide additional training on how to manage a virtual workforce. In this article, I’ll unpack the playbook for winning in the new world of hybrid sales. In this article, I’ll unpack the playbook for winning in the new world of hybrid sales. 83% of employees in the US want a hybrid work model.

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How to Train Your Sales Teams on Ethical AI Use [Expert Insights]

Hubspot Sales

Train AI in sales, and you’ll join 81% of salespeople surveyed who agree that AI significantly reduces their manual tasks and data entry workload. In this article, find the ethical concerns and best practices for using AI. Thoughtful execution ensures AI can be trained correctly. The right tools are essential.

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