Sell Integrity
OCTOBER 27, 2021
In a world where customers have more options available to them — and more ways to vent frustrations publicly — you can’t afford to drop the ball on excellent customer service. Last week was National Customer Service Week , an annual — and now global — event devoted to celebrating the people who make customer service happen.
Smooth Sale
MAY 21, 2024
Offering customers this convenience makes them more likely to use your services and eliminates the need to worry about bank wires or cash. Ask them whether they will provide payment services and, if so, what the monthly payment will be. Show prospective customers what they can look forward to if they use your services.
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Lessonly
FEBRUARY 4, 2019
Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. The series provides the opportunity to learn how to take your customer service to the next level, regardless of the channel.
Allego
OCTOBER 23, 2020
In this episode, learning and development specialist Dustin Megill discusses how the wealth management and retail banking industry is changing. Dustin has almost twenty years of experience in the banking industry for premier organizations including Comerica, Bank of America, and Prudential Financial. From This Episode.
Allego
OCTOBER 23, 2020
In this episode, learning and development specialist Dustin Megill discusses how the wealth management and retail banking industry is changing. Dustin has almost twenty years of experience in the banking industry for premier organizations including Comerica, Bank of America, and Prudential Financial. From This Episode.
Partners in Excellence
JULY 21, 2019
Autonomous vehicles eliminate much of one of Uber’s biggest challenges: Consistency of customer experience. Even though Uber tries very hard to create a great customer experience, the majority of it is influenced by the drivers. Drivers are important to Uber’s plan to eliminate (or minimize) them.
SugarCRM
AUGUST 19, 2020
So, when SugarCRM sat down to learn about customer experience management from Micah Solomon, renowned customer service and CX expert, author, keynote speaker, and webinar host to delve into his customer-centric brain ahead of his upcoming webinar series with Sugar. . Here’s what he had to say. .
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