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How to Get Sales and Customer Service Teams Working Together

Zendesk Sell

This is a great thing for customers, and it’s a great thing for businesses that want to build long-term relationships with those customers. But this shift towards relationships and away from mere transactions has also revealed one of the fundamental problems in how we think about sales and customer service.

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6 Tips for Improving Your Sales Team’s Customer Service Skills

CloserIQ

One thing that nearly every sales team needs to prioritize is constantly improving their customer service skills. Of course, every team understands that its customer service is the voice and face for its clients. The customer service that an organization offers can break or build its relationship with its clients.

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Mindtickle Raises $40 Million in Series C Funding to Accelerate Customer-facing Capabilities of Global Organizations

Mindtickle

Sales and service organizations are facing a perfect storm on many fronts and company representatives that are not equipped to handle complex buyer needs and competitive challenges are being left behind. Worse, account executives are not prepared to answer tough questions or lead customers through often-complex buying decisions.

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B2B Blog Post Round Up: Marketing Tech, Direct Dials, and More

Zoominfo

If you’re a regular reader of our B2B blog, you already know the drill. The problem is, with so many technologies crowding the market, companies struggle to determine which tools are the best fit. What’s more, only 9% have and use the tools they need ( source ). What’s more, only 9% have and use the tools they need ( source ).

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MindTickle Raises $40 Million in Series C Funding to Accelerate Customer-facing Capabilities of Global Organizations

Mindtickle

Sales and service organizations are facing a perfect storm on many fronts and company representatives that are not equipped to handle complex buyer needs and competitive challenges are being left behind. Worse, account executives are not prepared to answer tough questions or lead customers through often-complex buying decisions.

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The 5 Best CRM Tools to Grow Your Small Business in 2023

Nutshell

In today’s competitive market, running a business—whether a small one or an enterprise—requires customer relationship management (CRM) software. CRM tools help companies nurture their leads and stay in touch with current customers to cultivate relationships. Want to learn how CRM tools can help grow your small business?

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MindTickle Raises $40 Million in Series C Funding to Accelerate Customer-facing Capabilities of Global Organizations

Mindtickle

Sales and service organizations are facing a perfect storm on many fronts and company representatives that are not equipped to handle complex buyer needs and competitive challenges are being left behind. Worse, account executives are not prepared to answer tough questions or lead customers through often-complex buying decisions.