Just Ask: Voice of the Market Conversations Amplify Understanding of Customer Needs
Sales and Marketing Management
NOVEMBER 16, 2020
Author: Ron Carson Just about every marketer today has been told to listen to the voice of the customer to inform marketing strategy. First, marketing teams only receive this information second-hand – through sales, product management, etc. And it is why I encourage marketers to have regular “voice of the market” conversations.
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