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4 key features every construction CRM needs

Nutshell

How far can rapport take your construction business? Building relationships with your prospects and customers can set you apart from your competitors in today’s competitive landscape. Using a customer relationship management (CRM) platform can help nurture relationships with existing and potential customers.

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The Keys To Retaining and Losing Your Customers

Understanding the Sales Force

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again.

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What are Virtual Assistants?

Pipeliner

Through this model, businesses can achieve a leaner operational structure, lower fixed costs, and improved scalability, paving the way for sustained growth and competitiveness in the market. VAs can support project management activities, procurement, and vendor communications in construction. The post What are Virtual Assistants?

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The New Competitive Advantage Is Elementary My Dear Watson

Increase Sales

With Sherlock Holmes making a revival, his infamous quote “that’s elementary, my dear Watson ” will once again be heard and it is very true about what is the new competitive advantage in today’s global, technology driven market place. Actually the new competitive advantage is really quite old. Credit www.sxc.hu.

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5 Stellar SaaS customer service tips to reduce churn and build loyalty

PandaDoc

Whatever sector you’re in, in order to succeed you need to offer a combination of excellent customer service , high-quality products, and genuine value for money. As a matter of course, this involves keeping a watchful eye on what your rivals are doing to help you glean a crucial competitive advantage.

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Embrace These Seven Success Tips for Small Business Growth

Smooth Sale

Our guest blog offers seven success tips for small business growth in today’s competitive landscape. A well-crafted business plan outlines your business’s mission, vision, target market, competitive analysis, marketing strategies, financial projections, and more. Exceeding customer expectations builds trust and loyalty.

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The Interplay Between Employee Satisfaction and Business Success

Pipeliner

It’s a dual pathway where contented employees lead to enhanced productivity, better customer service, and, consequently, elevated business performance. Understanding this interplay is essential for organizations thriving in today’s competitive market.