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Three Customer Service Secrets—True or False?

Mr. Inside Sales

To get the answers to these questions, we conducted a survey and here are some of the words consumers used most often: Dread. Customer service basics are a part of all inside sales positions. Finding good people to hire can be a time consuming and difficult process. appeared first on Mr. Inside Sales.

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3 Customer Service Secrets – True or False?

Mr. Inside Sales

Companies spend hundreds of thousands of dollars on product and service training hoping to put the most educated customer service reps on the other ends of the phones for their customers. Finding good people to hire can be a time consuming and difficult process. appeared first on Mr. Inside Sales. Answer: False.

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The State of Medical Technology Sales in 2021— Takeaways from Medforce Connect 2021

Bigtincan

Of the topics discussed, how to thrive post-COVID-19, how to transform your commercial function to best respond to rapidly changing B2B ‘consumer’ behavior, and how to make the customer experience of the future a reality right now stood out as the main concerns for medical technology sales moving into 2022. .

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Sales Leads Are a Perishable Asset

Sales and Marketing Management

B2C marketers and salespeople know response to consumer inquiries is a race – response times from inquiry to that first call from the lead holder can be down to less than a minute. In B2B, response times are more often within hours or “same day” for best-of-breed sales departments with inside salespeople.

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Are your Customers Outpacing your Sales Team?

SBI Growth

Right now buyer behavior is outpacing sales organizations. On the other hand, B2C organizations have been driving this change among consumers. This is true whether your organization is comprised mainly of outside or inside sales. Buyers rely on content, peers, and social media to educate themselves.

Customer 328
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Personalize B2B Mobile Site to Grow Revenues

Score More Sales

There are still some things that differentiate a B2B (business-to-business) transaction from B2C (business to consumer). We need to spend more time creating content that helps to educate them and give them insight into their world. Most of us just create educational content for first time visitors. Increase Opportunities.

B2B 232
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BREAKING: GTMfund re-acquires Sales Hacker, rebrands as GTMnow

Sales Hacker

Today, it boasts a subscriber base of over 100,000 go-to-market professionals and 1000s of educational pieces of content. Our current portfolio companies like it as well because we are able to promote them organically and provide them with even more educational material that they can take back to their GTM orgs and action on.

Hiring 53