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Top Sales Training Trends to Watch in 2022

Janek Performance Group

At Janek Performance Group, we spent the year talking to hundreds of sales and sales management professionals, ranging from individual contributors to Chief Sales Officers. Here are the top sales training trends to watch in the coming year: Delivery Methods. In addition, training materials needed to adjust. Skill Assessments.

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7 Ways to Level Up Your Support with Customer Service Training Software

Lessonly

Now more than ever, customer service is playing an integral role in the ways companies do business. No one, not even the corporate behemoths, can afford to have a negative customer service persona. With customer service training software. Think back to your most recent workplace training.

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Learning the Benefits of Virtual Training

Sell Integrity

Last year, a healthcare client requested that we translate our flagship Integrity Selling program – traditionally an in person event – to a virtual program spaced out over multiple days. Benefits of Virtual Training. For clients, flexibility of delivery is a benefit of virtual training delivery. This client needed flexibility.

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PODCAST 173: Training Leaders Create Leaders with Keith Daw

Sales Hacker Training

In this episode of the Sales Hacker podcast, we have Keith Daw , VP of GSD and Trainer at McDonell Consulting Group , where he ‘Gets Stuff Done’ and teaches the Sandler Training methodology. Know why you’re training your team before you start. Create a personal, customized learning path. powered by Sounder.

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Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

Sales training programs are often like that — but they don’t have to be. The trick is knowing what training program and techniques to use. In this guide, we’ll dive deep into sales training and give you the information you need to choose an impactful course for your team, including: What is sales training?

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9 Can’t-Miss Customer Service Conferences in 2019

Lessonly

Instead of just reading the next best-selling book or checking out another “latest trends” report, customer service conferences provide an unparalleled opportunity to learn exclusive and valuable knowledge. What: Zendesk’s event series, Showcase, is a free event that will take place at ten different cities across the globe.

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Profitability Unleashed: Mastering the Art of Customer Experience (video)

Pipeliner

Frank Favaro, the founder and president of Serve Centric Coaching and a leading CX coach certified by the Degiulio Group. Frank highlighted three ways to stand out: being the low price provider, innovation, and customer experience. Empathy: The Heart of Customer Service We delved into the importance of empathy in customer interactions.