Remove Customer Service Remove Groups Remove Incentives Remove Meeting
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Meet the Spiff Team: Chapter Eight

The Spiff Blog

Whether you’re a regular follower of the Spiff blog or a first-time visitor, we’re excited to have you here for the latest edition of our Meet the Team series. With a background as a software engineer and a career in customer success, she is excited for her future at Spiff as a Technical Customer Success Manager.

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Some Additional Thoughts.

Sales and Marketing Management

In my work with sales executives from corporations large and small, I repeatedly see that team rewards are easily overlooked in favor of individual incentives. And while individual incentives are critical to the success of any sales organization, most companies are not fully invested in supporting the team environment.

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Maximizing Success with Digital Sales Referrals: A Guide

Vengreso

It’s all about connecting with customers online. With physical meetings and travel on hold, businesses had to adapt fast. Nurture Relationships: Maintain good relationships with customers/clients; they’re more likely to refer if they’ve had positive experiences. Video calls and emails became the new norm.

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Leveraging Customer Feedback Loops for Enhanced Understanding of Customer Needs

Act!

It’s a cycle in which you gather user feedback, analyze it, make changes, and then follow up with your customers to see if those changes hit the mark. Ultimately, feedback loops represent ongoing dialogue with users, involving them in the product creation process to fine-tune your offerings and meet customer needs more precisely.

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Is Your Sales Rep Compensation Plan Pushing You Up or Out?

SBI Growth

With no alignment of the support groups to sales goals. In addition to your specific pay plan, consider this: Does your company have an incentive pay plan for those that directly support, and are focused on sales outcomes? Is your compensation plan well designed or driving top-tier reps away?

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What is Gamification?

LevelEleven

On top of that, gamifying the training process provides motivation and incentives to complete the training on time. Run contests on KPIs that drive the bottom line for your organization such as live connects, demos completed, or in-person meetings. Try giving employees incentives to meet and surpass goals through contests.

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Sales Performance Management – Is Yours Lagging or Leading?

Anthony Cole Training

The typical metrics for success used are: retained revenue, retained accounts, customer service scores, new business sales, book of business growth. Activities like calls, contacts, appointments, opportunities, presentations, introductions asked for, networking events attended, and advocacy meetings.

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