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It’s Exciting to Manage a Multi-Generational Workforce

No More Cold Calling

Why entitlement may actually be a good thing. Good for them! My millennial friend and I are a couple generations apart, but on this topic (and many others), we’re not so different after all. Remember when your parents told you to turn down that loud, obnoxious music? How hypocritical is that? Entitled to Respect. Who knew? (I

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Creative Virtual Strategies to Engage with Clients

Sales and Marketing Management

Author: Lauren Breslin The implications of COVID-19 have changed how businesses run forever. However, organizations are continuing to grow business despite the pandemic. Communication Methods . When setting a client meeting, always propose to have a face-to-face virtual meeting first. Communication Topics.

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How to Run Virtual Sales Meetings

Janek Performance Group

Virtual sales meetings are becoming increasingly common as teams transition to working from home and offices are spread out in different cities. In the past, a virtual sales meeting, whether by video or phone call, was generally not given the same consideration as an in-person meeting.

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How to Build an Inside Sales Culture that Rocks Your Revenues

Sales and Marketing Management

A good company culture guides, supports and encourages a workforce to excel. That's all well and good when your sales force works in a traditional workplace – sharing office space and meeting face-to-face. Unfortunately, in today’s virtual workplace, all or many of your inside salespeople may be working remotely. Here’s why.

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AI vs. Salespeople: Trust, Empathy, and AI Leadership Insights

Julie Hanson

However, in B2B sales leadership, striking the right balance between AI-driven efficiency and authentic human connections is critical for your success. Second, psychological factors like authenticity, empathy, and connection are as vital to buyers as saving time and money (Harvard Business Review). Balancing Act.

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Keeping Remote Sales Teams Productive

Sales and Marketing Management

Businesses can and will go more digital, but with a lack of face-to-face meetings, there can be an effect. But there are ways to deliver results, from setting up a good workspace to the way you talk to your team. Yes, business must go on, but at the same time, business today is changing. .

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The Definitive Guide to Client Onboarding and Positive Customer Experiences

Nutshell

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. And you wouldn’t be alone—this is how many businesses introduce their clients to their products and services. DOWNLOAD Is your business ready for a CRM? But there’s more to do.