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Deepening Relationships with Transformative Branch Conversations

Anthony Cole Training

Some would say that these are unprecedented times in banking. Perhaps the individuals most impacted, and possibly most unprepared, are retail bankers, at the frontline of client changing preferences, digital options and increasing expectations.

Banking 156
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Four Ways Retail Banking Service Professionals Build Customer Relationships

Richardson

As a result, retail bank service professionals have emerged as a primary point of contact for customers. Throughout their conversations, retail banking service professionals have an opportunity to understand the customer’s concerns, needs, and even emotions.

Banking 52
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How Retail Banks Are Meeting a Wider Scope of Customer Needs

Richardson

Traditional retail banks are struggling to attract and retain customers. The rise of digital entrants has equipped consumers to bank with more independence than ever. In fact, research from PwC shows 55% of bank executives see these new solutions as a threat. In doing so, they create a sale.

Banking 52
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Is it Selling or Giving?

Anthony Cole Training

We work with many community banks and while the commercial side of the bank usually has some “sales chops”, we often hear from leadership that retail bankers are less comfortable with “selling.” Or they may even avoid that word altogether.

Banking 251
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Revolution in Retail: How AI Transforms Business Operations

LeadFuze

That’s not just great customer service – that’s retailers using AI. This transformative technology is reshaping the retail landscape, making shopping experiences more personalized than ever. AI isn’t just helping retailers run smoother operations. How many retailers are using AI?

Retail 52
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Is There a Best Sales Strategy for Banks?

Increase Sales

With financial institutions being on almost every corner from the downtowns to the suburbs, one begins to wonder what is the best sales strategy for banks, if there is just one? For years local banks did not have to sell their banking services because they were the only game in town. Reconnect with existing customers!

Banking 125
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BigTinCan for Retail to Empower Retail Sales Teams to Reshape the Shopping Experience

SBI

BigTinCan for Retail to Empower Retail Sales Teams to Reshape the Shopping Experience. Paige Denim and Titlelist embrace the increasingly digital consumer landscape, Bigtincan created Bigtincan Retail with a comprehensive set of product capabilities, integrations and bundled services. To help leading brands such as GUESS, Inc.,

Retail 67