Don’t Fake It ‘Til You Make It: 3 Employee Onboarding Best Practices For Your Customer Service Team
Lessonly
AUGUST 28, 2019
So, how can we onboard new customer service reps so well that they never feel pressure to fake anything? After a training session or at the end of a lesson, instead of asking “Make sense?” conversations, training can be collaborative and open. In college, I applied for a marketing internship at a bank.
Let's personalize your content