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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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Zoom Becomes Video Conferencing Leader During COVID-19. Why?

Zoominfo

Zoom’s share of the video conferencing space has outpaced adoption of the technology in general. One associate who works in video game development told Business Insider , “You can stream much higher quality video via Zoom than Hangouts. Trying to view a video clip (or live gameplay) over Hangouts was impossible.

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SalesTech Video Review: @Brainshark

SBI

SalesTech Video Review: Brainshark. Nancy Nardin, Smart Selling Tools. Nancy Nardin, Smart Selling Tools. Resources All Awards & Recognition Blog Article Brief eBook ebooks & Guides Funding & Acquisitions Industry News Interview Report Video Video Reviews Webinars. Video Reviews. Industry News.

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Unlock Sales Success with AI Sales Coaching and Training

Highspot

Whether you’re launching a new product, implementing new sales strategies, or upskilling your team, sales training and coaching will always be of utmost importance. However, traditional coaching and training methods tend to fall flat because they take a one-size fits all approach that doesn’t fit the needs of each individual rep.

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Why It’s Time to Rethink the ROI of Your Sales Training

Sales and Marketing Management

Today’s sales leaders agree on today’s top sales training challenges: it’s too expensive, there’s not enough time, and there’s a lack of engagement. Add to this the fact that when surveyed, the majority of sales leaders question the effectiveness of their current sales training programs. Practice-Driven Sales Development.

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LinkedIn Training Program: Create More B2B Sales Conversations

Vengreso

This on-demand LinkedIn training for sales professionals program teaches you how to leverage the site to create more sales conversations and build your book of business. So, if you want to make the very best online impression and actually attract customers to you, taking a LinkedIn learning course, tutorial, or training is the way to go!

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The 11 Best Sales Enablement Tools of 2022

Mindtickle

On top of that, without the proper tools, it’s hard to tell what problems make them miss their quota. But with sales enablement tools, you can understand the attitudes, content, and skills that help your sales reps reach their objectives. What to look for in a sales enablement tool. Only 43% of salespeople reach their quota.