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How to Track and Drive Productivity for Remote Sales and Customer Service Reps in 2019

Sales Hacker

The remote sales force and customer service team is officially here. employees reported working remotely all or some of the time in 2017, compared to just 23 percent in 2015 and 19 percent in 2003 , per the Bureau of Labor Statistics. Sales and customer service teams are not immune to these larger trends.

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Chorus.ai Wins Six Stevie® Awards, Including Two Gold in 2019 Stevie Awards for Sales & Customer Service

SBI

Wins Six Stevie® Awards, Including Two Gold in 2019 Stevie Awards for Sales & Customer Service. Chorus.ai , creator of the number one conversation intelligence platform for high-growth sales teams, was presented with six Stevie® Awards in the 13th annual Stevie Awards for Sales & Customer Service. Media Contact.

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Selling in the New Gig Economy

Crunchbase

Bureau of Labor Statistics admits that the number of gig workers in the country is difficult to confirm, in 2017 their best estimate was 55 million. trillion to the economy in 2017. Giggers are responsible for their own tax documentation, their own retirement plans, and finding their own health insurance, for example.

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What is Data Normalization & Why Should You Care?

Zoominfo

General examples include job title, job function, company name, industry, state, country, etc. Here are three common normalization problems: Web forms: For many organizations, most prospect and customer data is collected through web forms. Two common examples are a CRM and marketing automation platform.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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One Size Does Not Fit All

The Center for Sales Strategy

I’m sure that number will be up a bit when the 2017 numbers are final, but the overwhelming majority of retail sales still happen the same way they always have: in the store! The shift of in-store retail sales to online sales gets all the buzz these days, but according to the U.S. Commerce Department online retail sales were just 8.1%

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10 Sales training techniques every manager should know

PandaDoc

Use success stories to train and motivate It’s not enough to talk through sales theories and simulations without examples to back them up. Choose stories and case studies that show examples of what worked, what didn’t, and how the process works from start to finish (from first contact, through closing a deal, all the way to follow-up).