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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

If you’re a B2B company, ecommerce is a necessity for your business. As a McKinsey & Company study found, 65% of B2B companies sold exclusively online in 2022. B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. This trend is not just for B2C brands — it also applies to B2B ecommerce.

Trends 99
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How Tech Can Improve Your B2B Customer Service

Pipeliner

Why You Need Tech for B2B Customer Service. B2B customers have high expectations. Find the Right B2B Customer Service Technologies. B2B customer service technologies are available today. In these instances, you cannot maximize the ROI of your customer service technology investments.

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It’s Time To Enhance Business Growth With Technological Changes

Smooth Sale

Their convenience, speed, and security mean they are used across all sectors today, from retail to FinTech. This tech works well across retail, manufacturing, and civic services. 63% have seen solid ROI and revenue increases because of AI usage. 60% of retail companies use at least one AI system in one more service.

Hiring 102
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How Effective Listening Helps Build Customer Relationships and Close Deals

Sales and Marketing Management

Author: Rafael Lourenco When you work for a B2B company, it’s easy to assume that your customers and colleagues make their decisions based only on ROI and other data. Positive interactions matter so much because even in the world of B2B, sales are about one person buying from another person. Just the Facts? Feelings Matter, Too.

Customer 239
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3 Tiers of Customer Value in the Product Management Maturity Model

Product Management University

In B2B though, the value chain goes well beyond the user. This is where B2B and B2C product management completely diverge. In B2B, the user and the buyer are rarely the same. ROI on The Product Management Maturity Model. Here’s the simple way to break it down. Tier 1: User Value. Tier 2: Department Value.

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SMB Acuity – Toronto June 17 (@SMBAcuity)

The Pipeline

I am participating in what promises to be one of this years most engaging B2B Marketing and Networking events. Hear directly from small business owners based on the number of years they have been in business, size of business and from different types of businesses (start-up, technology, service-based, retail and more).

Retail 120
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What do Myth Busters, B2B Sales Reps and Real Estate Agents Have in Common?

The ROI Guy

That B2B buyers were thought to be anywhere from 57% to 85% complete in their decision making process before contacting sales. That much of the buying will not need sales reps anymore, and that over 1 million B2B salespeople would go the way of the dodo. Amazon continues to contribute heavily to the death of retail sales.