Remove services-1
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The Keys To Retaining and Losing Your Customers

Understanding the Sales Force

It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again. Everything about their customer service is wrong.

Customer 156
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Removing some sales drudgery with AI

Sales 2.0

To streamline this process and ensure consistency, I’d like to create a template for our sales proposals that can be customized according to the client and the product or service being offered. Here’s a step-by-step guide to help you create an effective template: 1. I fed this prompt into ChatGPT 3.5

Proposal 221
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My Latest on Using Email to Book New Meetings

Understanding the Sales Force

After I moved all of the legitimate and very illegitimate emails into trash, I identified 26 emails – all from yesterday – that were cold solicitations from BDRs, account managers, customer service reps, marketing reps, and even CEOs. I’ve written about using the phone before.

Meeting 193
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The Key to Supercharging Annual Performance Reviews

Steven Rosen

IDPs tend to put lip service to development. However, there is nothing as POWERFUL as providing your sales managers with 1:1 Sales Leadership Coaching in terms of impact on performance, engagement, and results. In my experience, IDPs are done to comply with HR policy. Once they are written, they are dusted off twice a year.

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In the Race to Win More Customers, Sales Needs Digital Transformation

Salesforce users were surveyed about the forces shaping today's workplace. Discover the results and why investments in digital transformation and automation are pushing sales teams ahead.

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10 Critical Best Practices for Your Sales Force in This Crisis

Understanding the Sales Force

We are in week 6 of lockdown, week 8 of voluntary work-from-home, while adapting, guiding and directing companies who still need to sell their products and services to generate revenue. For those who may read this after May 1, 2020, the following best practices are based on where we are as I write this on April 27, 2020.

Revenue 413
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10 Biggest Secrets Behind Successful Selling for IT Services

SalesFuel

According to Statista, the managed services market is expected to reach $356.24 To make that happen, they need the expertise, assistance and guidance of a client-focused IT services team. Your professional approach to these disciplines can help grow your IT consulting service. billion by 2025.

Hiring 113
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.