Remove when-the-golden-rule-fails-try-the-platinum-rule
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When the Golden Rule Fails, Try the Platinum Rule

The Center for Sales Strategy

Simple and true, this Golden Rule is one of those kindergarten lessons that guides us to interact better with others. Except when it doesn’t work. The idea that you should “do unto others as you would have them do unto you” dates back at least to Confucianism (551 BC) and has precedents in nearly every religion.

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Sales Skills Training and Techniques

The Digital Sales Institute

They must be willing to take the time to understand what the customer truly needs and identify the problem the customer is trying to solve. What are sales skills training and techniques as they apply in the modern sales process? Like everything else about business, sales methods change on a regular basis. Customers have changed as well.