Sales Today Is Truly a Balancing Act
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AUGUST 12, 2016
Even though there is an app for that, personal service and interaction with an associate is why 31% of the customers prefer bank branches. Source Nielsen 2015 Financial Channel Track) One out of three people still want that human touch. Balancing the want of 1/3 of the customers with the wants of the other 2/3 is not easy.
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