Remove i-was-neglecting-my-customer-relationships
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I Was Neglecting My Customer Relationships

No More Cold Calling

“How do I ask for a referral from customers I haven’t spoken with in two years?” ” That’s what a client asked me a couple years ago, and I was baffled by his revelation. How can smart, experienced sales reps let their customer relationships wither? Don’t forget to nurture it.

Referrals 227
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10 Unfavorable Selling Conditions That Prevent Sales Success

Understanding the Sales Force

College baseball is in full swing and my wife and I watched our son and his college team play eight games over the past 10 days as they traveled from Orlando, FL, to Saratoga Springs, NY. I took the picture above of our son (catching) and a former teammate of his (hitting). We didn’t. There is always a table for you!”

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Why Are You Neglecting Your Customer Relationships?

No More Cold Calling

“How do I ask for a referral from customers I haven’t spoken with in two years?” ” That’s what a client recently asked me, and I was baffled by his revelation. How can smart, experienced sales reps let their customer relationships wither? Image attribution: Anna Schvets ).

Referrals 432
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Relationships Always Rule [Q4 Referral Selling Roundup]

No More Cold Calling

The most valuable business relationships that salespeople have are those with our clients—the people who know our value, give us repeat business, and provide us with referrals to other great clients. That’s why it’s important to nurture those relationships year-round, year in and year out. I admit those were excuses.

Referrals 194
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Stop Neglecting Your Most Valuable Sales Channel [Q2 Referral Selling Insights]

No More Cold Calling

I celebrated a milestone this month. It’s been 27 years since I founded No More Cold Calling. For nearly three decades, my sole focus has been helping growing companies leverage referrals to drive revenue. Your most neglected sales channel is your existing client base. Is it working? If your answer is yes, let’s chat.

Referrals 177
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How Digital Dependence Derails Account Based Selling Teams

No More Cold Calling

Twenty years ago, I would have told you referrals couldn’t possibly be more important for account based sales development. I was wrong. Despite what you’ll often hear from technology gurus about lead generation tools, sales success isn’t determined by who has the best technology; it’s determined by who has the best relationships.

Account 285
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Fools With Tools

Partners in Excellence

I lost count when total numbers of apps exceeded 20,000. I see clients with tech stacks in the double digits, paying millions in fees. The tool vendors would claim, “They are the highest performers because they are using our tools… ” I actually think it’s the opposite. There was one last project.

Tools 82