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4 Ways to Regain a Customer’s Trust After Losing It

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Here are a few ways to collect customer feedback in a constructive way: Automated satisfaction surveys. Develop a system to automatically offer a customer satisfaction survey to collect the information you need to fix the problem at hand. Or, if a customer cancels online, offer the survey as part of the cancellation process.

article thumbnail

4 Ways to Regain a Customer’s Trust After Losing It

Zoominfo

Here are a few ways to collect customer feedback in a constructive way: Automated satisfaction surveys Develop a system to automatically offer a customer satisfaction survey to collect the information you need to fix the problem at hand. Or, if a customer cancels online, offer the survey as part of the cancellation process.