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What is Inside Sales? Everything You Need to Know

Gong.io

Performing research on potential customers to determine initial fit. Nurturing existing leads. Managing referrals from existing customers. Note that CSMs are not Customer Service advisors. As is in common in most sales roles, inside sales earnings are heavily commission-based. Image Source ).

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Best 150+ Sales Tools: The Complete List for 2023 (Updated)

Sales Hacker Training

Customer Relationship Management (CRM) Systems Agile CRM (Free for up to 10 users) Agile CRM is a powerful tool for any small business struggling to manage the time and resources necessary to build effective sales and marketing processes. It has goodies for email marketing, customer service, lead generation, and reporting.