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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

Most sales training focuses on prospecting , lead nurturing, and closing techniques. In other words, the things a sales rep needs to know to attract new customers. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers.

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The Best Sales Glossary for Sellers

Mindtickle

BANT BANT is an acronym commonly used in sales to qualify and assess potential leads or prospects. Here’s a brief definition for each component: Budget : Refers to the financial resources or funding that a prospect has allocated or is willing to allocate for a particular product or solution.