Steven Rosen

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You Have to Stop Avoiding Difficult Conversations

Steven Rosen

Difficult conversations are as inevitable as they are necessary. However, a surprising number of sales managers avoid these critical conversations, a trend that undermines team potential and poses a significant threat to organizational success.

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(2:42) “Essential Steps for Mastering Difficult Conversations”

Steven Rosen

In this 2:42 video, Steven Rosen and Colleen Stanley delve into the vital role of preparation in mastering difficult conversations with sales representatives. They explore the art of difficult conversations , outlining essential guides for successful interactions with sales representatives.

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A Leader’s Guide to Having Difficult Conversations

Steven Rosen

In this episode of the Sales Leadership Awakening Podcast, host Steven Rosen and Colleen Stanley delve into mastering difficult conversations, stressing preparation and agreement on the next steps. Managing your emotions during difficult conversations can help prevent them from escalating into arguments.

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(4:39 Video) “The Power of Face-to-Face Sales: Building Trust and Rapport”

Steven Rosen

Hosts Colleen Stanley and Steven Rosen discuss the importance of face-to-face conversations in sales and how sales leaders can encourage their teams to embrace in-person interactions. Key Takeaways: Setting expectations is crucial for encouraging salespeople to embrace face-to-face conversations.

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What Sales Leadership Style is Required to Succeed?

Steven Rosen

Being comfortable with having BOLD conversations. BOLD Conversations. I can’t tell you how many conversations I have had with clients on how to address a specific rep issue. I am sure you have at least one sales rep that is not performing up to expectations and need a BOLD conversation. Lack of activity.

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Managing Behavioural Issues 

Steven Rosen

BOLD Leaders: Embracing Discomfort BOLD leaders are not afraid to tackle challenging conversations head-on. BOLD leaders embrace discomfort and approach these conversations with a growth mindset. Approach the conversation empathetically, recognizing that every team member has unique circumstances and challenges.

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Get Off Your Butt and Start Coaching Your Reps

Steven Rosen

It empowers managers to witness the human elements that define successful selling: the energy of a well-delivered presentation, the ebb and flow of a client conversation, and the nuanced tactics that convert skepticism into agreement. Conversely, observational coaching thrives on immediacy.

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