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Celebrating 25 Years in Referrals: My Story

No More Cold Calling

Why I made referral selling my life’s work. Concurrently, they were conducting a survey with different questions each round—depending on respondents’ answers to the previous questions. To this day, I don’t know why, but I added this question on the last round. Seems like a stupid question, but I had to hear their answers.)

Referrals 385
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How We Burned The Boats and Lived To Tell The Story

Bernadette McClelland

And during those 12 months, we have been asked these 7 questions many times over: 'How did you just up and move?' What possessed you to sell everything?' He just had to carry the bags What I refer to as my ‘9 category school project’ was nervously submitted and I waited in pure anticipation. Did you have a plan?'

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Sales Managers: Think You’re Ready for Referrals?

No More Cold Calling

Whether you are a CEO, vice president, or sales manager, you have a central role in your company’s sales process and in the decision to transition from vapid outbound prospecting to selling through referrals. Referral selling is not just one more initiative to introduce to your organization. Sales Team Questions.

Referrals 328
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Why Should I Give You a Referral?

No More Cold Calling

I recently received the following email: “I finished your book on referral sales last night, and now I’m building my 100 names so that I can ask for introductions to a couple of decent sales reps with some experience selling to my market. He clearly didn’t read my book. Why Should Anyone Refer You? My Referral I.Q.

Referrals 249
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The Best Sales Book, That Isn’t a Sales Book

A Sales Guy

In celebration of over 50,000 copies of Gap Selling sold, I wanted to take a moment and highlight other books that influenced my perception or help expand on concepts within Gap Selling. Reading Gap Selling is a start to changing the way we sell, but the truth is, it is a sophisticated and inherently difficult sales approach.

Sales 166
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Am I a Sales Luddite?

Adaptive Business Services

I remember 20 years ago selling a sign to an attorney. Ok, I am old but I’m not just referring to my age. Many of those may be related to marketing which I abhor or they might be used to clumsily circumvent those selling activities that I consider to be both personal and professional. I’m feeling a little bit old.

Hiring 71
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How Getting Fired Actually Launched My Referral Business

No More Cold Calling

I added a question on the last round: “Would you be willing to offer a referral to this client?”. To this day, I have no idea where the question came from, but that survey was the genesis of my business. The average response to my question was 6.5. I asked specific questions about referrals. But then I was fired.

Referrals 291