Remove 2004 Remove Retention Remove Sales Management
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Ethical Selling

Pipeliner

The Wall Street Journal reported ongoing sales chicanery at the company, and traced its roots back to 2004 ( American Express Gave Small Business Customers One Rate, Then Secretly Raised It ), July 31, 2018). A sales trick that predates the invention of snake oil. Or, the sale rep’s. Obfuscation of facts.

Journal 72
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Combating Disengagement: What can be done about workers’ lack of interest in their jobs?

Sales and Marketing Management

Managers at every level across all industries crave engagement like that of the Starbucks manager. They understand its positive effects on productivity, innovation, attendance and retention. The company has a series of “Through the Eyes of the Sales Rep” surveys. They get it, but they don’t always know how to get it.

Insurance 120
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What is a CRM model?

Zendesk Sell

CRM stands for customer relationship management — this includes the type of service you provide, the interactions you have, and the resources you share to match customer needs. A CRM model is a framework for how your company will manage these customer relationships , from acquisition to retention. How it works: [ Source ].