If Data is Not in Your CRM, Does It Exist?

Smart Selling Tools

If data about your customers and prospects isn’t entered into your CRM, does it even exist?”. I asked this question recently to a handful of sales executives and the answer was, “we have mandated that all info needs to be entered into the CRM, but quite frankly, the reps aren’t doing it.”

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Philosophy of Pipeliner CRM

The Sales Association

The Austrians are central to the philosophy of Pipeliner CRM, because they are the only economic school of thought that assigns entrepreneurship a pivotal role in economic development. When conventional CRM tools are phased in, pressure mounts on the salespeople of being controlled from above.

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Five (More) CRM Myths—Busted


Last year, we shook things up a bit in the CRM industry by busting five common CRM myths. It was a good manual to help organizations be aware (and more skeptical) of the rhetoric of bloated traditional CRM vendors. However, as the CRM industry changes quickly, more CRM myths have popped up. So I’m here to debunk five more myths in an effort to help organizations better recognize how CRM can help grow their business.

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The 12Billion #CRM Debacle

Smart Selling Tools

According to Gartner Group, Total Worldwide CRM Software revenue in 2014 is predicted to hit nearly $24 Billion. But get ready to shake your head and drop your jaw; research has shown that CRM adoption is less than 50% (poor adoption is around 74%).

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A Few Thoughts on Facebook, Data Protection and CRM


For the CRM industry our challenge is different. Companies that use CRM must also understand that it’s critical to put policies in place so that valuable personal data about their customers is never compromised. With CRM, the customer should never be treated like the product. The post A Few Thoughts on Facebook, Data Protection and CRM appeared first on Get your daily dose of Sugar. CRM GDPR

31+ Flavors of CRM – Got B2C Sales CRM?


June 27, 2012 – I was reading a few articles on CRM in the past couple of days that got me thinking about how unique and flexible the technology world we live in truly is. B2B vs. B2C CRM. What to look for in B2C Sales CRM. The post 31+ Flavors of CRM – Got B2C Sales CRM?

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Why Your Business Needs Great CRM


CRM was supposed to deliver those types of sparkling results, but the first few generations of CRM technology fell short. They are what we now call Legacy CRM. Blame it on siloed data, convoluted processes, ineffective tools, or a status-quo culture – legacy CRM systems won’t deliver that modern, customer-centric approach that’s so important these days anymore. The Effects of a Complicated CRM. Going From ‘Good’ to Great CRM.

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How to Turn CRM into a Strategic Advantage

Smart Selling Tools

CRM as a strategic advantage. Implementing CRM across any sales organization is a big deal. Gartner Group predicted that companies would spend approximately $24billion on CRM last year alone. Research studies show that as much as 50% or more of CRM installations are failing.

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Inside Sales Growth Beyond CRM


This evolution means an increasingly mature buying market that is driving new CRM-related needs for sales and marketing teams. How is CRM helping them to execute? The post Inside Sales Growth Beyond CRM appeared first on Leads360 Blog. CRM Sales Automation

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Is CRM Dead? 2018 Trends Suggest Otherwise.

Sales Result

Some industry experts claim that “CRM is dead” , with 70% of senior sales executives believing their current CRM system needs to be overhauled. At SRi, we believe CRM is here to stay, but only if its used differently than in the past. Sales Process Sales Strategy CRM

Sales CRM for Small Businesses with BIG Ambition


Within this optimistic environment, we are excited to introduce the new Leads360 Express, a sales CRM solution built from the ground up with the needs of small businesses in mind. The post Sales CRM for Small Businesses with BIG Ambition appeared first on Leads360 Blog.

Can You Trust the Data in Your CRM?

Sales Benchmark Index

You depend on your CRM system to give you actionable insight. But is your CRM getting insight from other systems? Sales Operations Strategy sales operations CRM Leading and lagging indicators tell you how well the Sales team is performing.

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Bad Quarter: Is Your CRM to Blame?

Sales Benchmark Index

Sales Leader Director of Sales Resources CRM It''s the last week of the quarter and everything is looking good. You have the deals in the tank to hit the target. Then it happens: Things start slipping and it''s not pretty. Deals are falling faster than ice cream melting on a summer day.

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4 Areas Your CRM Platform Needs to Excel In


Outdated and cumbersome, legacy CRM systems typically provide you with simple storage of customer data, and a few relevant fields and tasks for sales to follow up on. Simply put, legacy CRM systems are not up to today’s business standards, and they don’t fit the needs of most people in the modern workforce. Fortunately, CRM has come a long way since its beginnings. Modern CRM will do more than just help you organize your customer data.

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Stop Sacrificing CRM Usability for Your Sales Process!

Base CRM

When configuring a CRM to fit your process, this complexity becomes overwhelmingly evident. The usability of a CRM tends to be the first sacrifice made when attempting to account for every sales action and task in a sales cycle. Though it may seem like a necessary sacrifice at first, you will likely come to find that the data within your CRM suffers as a result. You’ve probably heard that a CRM should not have more than “ insert number here ” custom fields.

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How To Find The Right CRM Software For Your Business

Base CRM

Searching for a CRM is a roller coaster of emotions. We’ve been involved in thousands of CRM evaluations and have learned a few things along the way. Bells and whistles are neat, but sometimes you don’t need all the extra flair to find the perfect CRM for you.

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Put your CRM at the heart of your GDPR compliance action plan


For this reason, the more agile and innovative businesses are thinking about GDPR in direct relation to their customer relationship management (CRM) activities, recognizing it as an opportunity to differentiate themselves in the market. Next generation CRM.

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A CRM Evaluation Checklist: What Should You Look For?


With the wide range of different CRM solutions on the market, it can be challenging to figure out exactly which one is right for your business. Have you ever wondered what factors you should focus on as you’re going through a CRM evaluation, and as you’re talking to different CRM vendors? 2) IMPORTANT CRM FEATURES: a) Workflow Automation: Does the solution automate workflows? The post A CRM Evaluation Checklist: What Should You Look For? CRM Technology

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Nimble Launches Mobile CRM 3.0 and You Are Going to Love It!

Adaptive Business Services

Editors note – The following article is being reprinted with the permission of Nimble, On a personal note, I have always had a love-hate relationship with mobile apps and particularly for CRM. Nimble Launches Mobile CRM 3.0, Nimble today released Nimble Mobile CRM 3.0,

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Three ways CRM data can improve your sales pipeline


One of the clear advantages of a CRM system is access to centrally located customer data. In fact, 74% of CRM users say their CRM system offers improved access to customer data. At first, salespeople can be resistant to CRM implementation because it seems like a lot of work, and could be disruptive to their current processes. Here are three ways in which you can use your CRM data to improve your sales pipeline : 1.

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Guest Post: The 9Billion CRM Debacle

Jonathan Farrington

According to Gartner Group, Total Worldwide CRM Software revenue in 2012 was $18 Billion. But get ready to shake your head and drop your jaw; the same report reminds us that CRM adoption is less than 50% (poor adoption is around 74%). Use your CRM more like the database it is.

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Renew Your Vows with The CRM System

Sales Benchmark Index

One of the biggest purchases a Sales Department makes is the CRM system. However, we’ve witnessed a varied success rate across CRM implementations. In many of these deployments the CRM system exists in a silo. Find out where your CRM system is optimized and where you can improve.

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Is CRM out-dated?

Smart Selling Tools

Packaged SFA and CRM systems have been around for nearly 30 years. To get value from CRM systems, you must provide consistent feeding and nurturing. But they have doubled down on CRM as a platform , piling on new functionality as a way to expand their reach across entire organizations.

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Stop Using Your Brain as Your CRM

The Sales Hunter

I would be a rich person if I was paid a dollar each time a salesperson told me they don’t enter most information into their CRM system because they have a good memory and can remember. Recording information in your CRM system must be part of your regular routine.

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Front Row Solutions Releases Integration Solution for Legacy CRM systems

Jonathan Farrington

New middleware breathes new life into existing CRM systems, without sacrificing legacy databases. Many companies cannot afford to switch CRM providers, as they’ve spent a lot of time and money creating and customizing their current system. General Front Row CRM Front Row Solutions

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Big Data, CRM, and Valentine’s Day

Fill the Funnel

Struggling with CRM and/or Big Data? Anyone that has ever installed or used Salesforce.com or any other CRM will immediately connect to the many messages in this video. Original article: Big Data, CRM, and Valentine’s Day ©2013 Fill the Funnel. Web Tools Big Data CRM Salesforce.com valentine's dayClick the Play arrow to watch this 2 minute video.

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Why You Should Send Your CRM Your Product’s Usage Data


Countless tools will integrate with your CRM to send it information on what content a prospect or lead is consuming, what pages they have viewed, or what events they have gone to. Thankfully though it’s far from impossible to send that data to your CRM and the value is immense.

20M Companies To Sell To, In Your CRM: Introducing Reach

Base CRM

Are you wasting time finding prospects and importing them into your CRM? There’s some who say having a CRM with complete industry, location, role and employee counts only exists in dreams. The post 20M Companies To Sell To, In Your CRM: Introducing Reach appeared first on Base CRM Blog.

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Allstate insurance agency achieves #1 status with lead management CRM from Leads360


And with consumers doing most of their insurance shopping online and getting quotes from multiple competitors, it was critical for Williams to leverage a CRM ideal for insurance agencies to compete with his larger competitors.

Solving the CRM Problem

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Yesterday I wrote about solving the Sales Performance Problem and today I'll write about solving the CRM problem. CRM is very much a problem, not because there aren't choices, but more because companies make bad decisions. Just a few of the problems with CRM can be listed right here: Company has no CRM. Company has archaic CRM. Salespeople won't use the existing CRM. CRM requires too much input of information.

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Mobile CRM: Choosing the Right CRM Solution for Your Business

Customer Centric Selling

Mobile CRM: Choosing the Right CRM Solution for Your Business. The demand for CRM solutions has grown exponentially in the last few years. Much so that Gartner projects that by 2017, CRM will be a $36 billion market. A typical big box CRM solution has a hefty price tag.

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What Every Sales Leader Needs to Know and Do to Turn CRM into a Strategic Advantage

Smart Selling Tools

CRM as a strategic advantage. Implementing CRM across your sales organization is a big and exciting deal. After what was likely a long needs-analysis and a long period of researching the various CRM options, you have—or had—high expectations.

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How to Be a CRM Maverick


Customer Relationship Management (CRM) systems provide employees with generous amounts of information, so they can work more productively and ultimately understand the customer more. The post How to Be a CRM Maverick appeared first on Get your daily dose of Sugar. Competition is increasing, the pace of change within business is getting faster and digital technology is disrupting traditional work practices.

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CRM: 20 Years Later—Still Hated


The main reason that the results from CRM initiatives are suboptimal in most organizations with a field sales force is that the main stakeholder, the sales rep, doesn’t get the “WIIFM” (“What’s in it for me?”).

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CRM for CEOs: Are You Looking at the Right Data?

Sales Result

Any CEO worth his or her salt understands the importance of using a CRM system to collect and analyze data, which allows you to track your sales team activity, have a transparent view of your sales funnel, and provide verifiable numbers to your board with confidence.

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Dogfooding: is it part of your CRM selection process?

Jonathan Farrington

They had a legacy CRM system that had been deemed ineffective mostly because of sales agent compliance and were looking for something new. Based on his research, the VP came up with 4 key features that he believed were critical for the successful implementation of a new CRM system: 1.

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Is Now the Time to Redefine CRM in Today’s Small Business World?

Increase Sales

Sometime years ago in a far, far place the business phrase “ customer relationship management “ (CRM) was created. CRM referred to the process and the tools (electronic or paper) to manage the sales leads generated through the sales process as well as current customers or clients.

PipeLiner CRM #SalesChats Webinar on Prospecting


Pipeliner’s John Golden hosted me on #SalesChats recently and the topic was prospecting. John asked two questions: Which stage of the buying process should a salesperson engage with a prospect? What questions should a salesperson ask to uncover need?

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How to Sell Better: Lesson 6 – Use The CRM

A Sales Guy

Most of you think the CRM is a waste of time. Most of you think the CRM just slows you down and that it’s a pain in the ass. You see it as something that benefits management, and you get sick and tired of the sales manager asking, is it in the CRM? The problem, however, isn’t the CRM. You aren’t using the CRM correctly. You’re approaching the CRM the wrong way. Act was the CRM of the time. My CRM became by best friend.

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3 Ways to Increase Revenues with CRM

Score More Sales

There are SMB and mid-market sales organizations who have not embraced a cloud-based, customer relationship management system, better known as CRM or SCRM. Many CRM tools are set up in a complicated way so a rep spends too much time learning them and then using them.

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