Dust off some CRM records

Sales 2.0

This post is about another way to get into those accounts…your company’s CRM. Your company has a nice big (or huge) list of accounts in your CRM, often tens of thousands. But often the CRM is as organized as a child’s bedroom (i.e.

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Your CRM Isn’t Cutting It; How to Prepare for the New Wave of Analytics.

Sales Benchmark Index

It’s Crunch Time – the Beginning of Q4. Are you going to hit your 2018 number? What’s your forecast for 2019? Do you have the heads, processes, and funding to ensure a successful 2019? Only a handful of Sales Ops leaders can.

Sales Reps Love Their CRM!

Smart Selling Tools

Sales reps love their CRM. Not only that, sales reps see tremendous value in the information reported back to them from the CRM. Sales reps do not love their CRM and see little value in it. The CRM we know today doesn’t actually help sales reps sell more.

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Sales Playbook and CRM Problems - What the Data Tells Us

Understanding the Sales Force

Dave Kurlan sales process crm sales playbook sales dataI can't remember a spring where the pollen was worse than in 2018. You go to the car wash and an hour later your beautiful car is covered in yellow crud and you're out $20. A waste. Perhaps you have an irrigation system with a rain sensor that tells the controller that your lawn and flower beds don't need to be watered today because it is pouring outside.

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In the Race to Win More Customers, Sales Needs Digital Transformation

and email, using marketing automation, employing CRM and ERP, are now requirements for any business — table stakes to remain. today’s workplace, CRM usage, and engagement with digital. automated solutions to augment and extend the value of CRM.

5 Smart CRM Hacks That Lead to Faster Selling

Sales and Marketing Management

Author: Warren Fowler Traditional B2B organizations relied mostly on the raw talent of their sales agents, but it all changed with the emergence of CRM tools. According to the research, effective sales organizations are 81 percent more likely to be practicing consistent usage of a CRM.

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Stop Using Your Brain as Your CRM

The Sales Hunter

I would be a rich person if I was paid a dollar each time a salesperson told me they don’t enter most information into their CRM system because they have a good memory and can remember. Recording information in your CRM system must be part of your regular routine.

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Bad Quarter: Is Your CRM to Blame?

Sales Benchmark Index

Sales Leader Director of Sales Resources CRM It''s the last week of the quarter and everything is looking good. You have the deals in the tank to hit the target. Then it happens: Things start slipping and it''s not pretty. Deals are falling faster than ice cream melting on a summer day.

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If Data is Not in Your CRM, Does It Exist?

Smart Selling Tools

If data about your customers and prospects isn’t entered into your CRM, does it even exist?”. I asked this question recently to a handful of sales executives and the answer was, “we have mandated that all info needs to be entered into the CRM, but quite frankly, the reps aren’t doing it.”

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Can You Trust the Data in Your CRM?

Sales Benchmark Index

You depend on your CRM system to give you actionable insight. But is your CRM getting insight from other systems? Sales Operations Strategy sales operations CRM Leading and lagging indicators tell you how well the Sales team is performing.

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7 Must-Have Automated Documents for Sales Success

CRM) platforms, lead funnel strategies, and new communications tools to accelerate. planning (ERP) systems and other sources outside of your CRM that could add value to your. the CRM database — is always up-to-date so that live information is exposed to account and.

Sales Management Through Pipeliner CRM

Pipeliner

In this ebook author, Nikolaus Kimla gets very specific, dealing with sales management through CRM. He personally believes (as do a lot of experts today) that utilizing a CRM is the only way to manage a sales team—and in fact, it is practically impossible to manage one without it. There is no system in the industry today like Pipeliner CRM, one that empowers precision sales management through CRM. Account management is most precisely conducted through CRM.

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CRM: 20 Years Later—Still Hated

Pointclear

The main reason that the results from CRM initiatives are suboptimal in most organizations with a field sales force is that the main stakeholder, the sales rep, doesn’t get the “WIIFM” (“What’s in it for me?”).

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Magical CRM Improvements for Sales

Score More Sales

Townsend Wardlaw , a colleague who has spent years focusing in the CRM space simply says: It’s not a tool problem…never has been and never will be… It is a process and workflow problem. Who is doing the best job at helping reps actually use CRM systems?

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Pipeliner Kopernikus: A True Paradigm Shift in CRM

Pipeliner

Today, September 5, 2018, we have released the new Pipeliner CRM Cloud Version —and I have very appropriately named this version Kopernikus. Just as the release of Kopernikus’s book was a major shift in the view of the universe, the release of Pipeliner Kopernikus is a similarly groundbreaking shift in the CRM marketplace. For a salesperson constantly on the road, it means that the CRM can be utilized whether or not internet access is available. Try Pipeliner CRM Cloud Today!

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Using Connected Device Data to Improve Sales

Speaker: Charlie Isaacs, CTO for Customer Connection at Salesforce

You likely have many connected devices all around you. There is an incredible opportunity for companies to take data from connected devices and use it to improve your sales pipeline, make your reps more effective, and even (with the help of AI) handle entire portions of the sales process for you!

3 Ways to Increase Revenues with CRM

Score More Sales

There are SMB and mid-market sales organizations who have not embraced a cloud-based, customer relationship management system, better known as CRM or SCRM. Many CRM tools are set up in a complicated way so a rep spends too much time learning them and then using them.

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Solving the CRM Problem

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Yesterday I wrote about solving the Sales Performance Problem and today I'll write about solving the CRM problem. CRM is very much a problem, not because there aren't choices, but more because companies make bad decisions. Just a few of the problems with CRM can be listed right here: Company has no CRM. Company has archaic CRM. Salespeople won't use the existing CRM. CRM requires too much input of information.

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Age of Unified Communications (UC) and Your CRM

Sales and Marketing Management

Teaser: As Salesforce and other CRM solutions continue to evolve, companies should make sure their business phone system can keep up. As Salesforce and other CRM solutions continue to evolve, companies should make sure their business phone system can keep up. Issue Date: 2015-09-24.

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CRM’s Big Blind Spot: Measuring Sales Managers

Sales and Marketing Management

Author: Jason Jordan Question: Why does senior leadership buy CRM? Basically, we buy CRM to measure and improve our front-line sellers’ performance. This is fine, but we think CRM is woefully deficient in another key area. Which brings us back to CRM.

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The 12Billion #CRM Debacle

Smart Selling Tools

According to Gartner Group, Total Worldwide CRM Software revenue in 2014 is predicted to hit nearly $24 Billion. But get ready to shake your head and drop your jaw; research has shown that CRM adoption is less than 50% (poor adoption is around 74%).

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Renew Your Vows with The CRM System

Sales Benchmark Index

One of the biggest purchases a Sales Department makes is the CRM system. However, we’ve witnessed a varied success rate across CRM implementations. In many of these deployments the CRM system exists in a silo. Find out where your CRM system is optimized and where you can improve.

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CRM Best Practices: How to Choose the Best Free CRM System

Hubspot Sales

You know you need a CRM, but there are hundreds of CRMs and hundreds more features available. This CRM best practices guide will walk you through how to evaluate a CRM, from how it will help your business and how to map your needs to core features. What is CRM?

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CRM Experts Talk SugarCon13 and More

Score More Sales

What is new in CRM in 2013? Moderator and CRM / Social Industry leader Paul Gillin asked fantastic questions including: What are best practices for broader adoption of CRM? What are some pitfalls when deploying CRM? Click here to view the embedded video.

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6 Reasons Why Duplicates in Your CRM/Marketing Automation Platform May Cost You a Fortune

Sales and Marketing Management

Henry Staggers, a CRM specialist at Best Essays, recently noted: “Duplicates are multiple entries for the same person or organization in your marketing and CRM automation software.

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The Case for Smarter CRM in 2013

Score More Sales

In reviewing a white paper this week my eyes glommed on to a sentence: “Traditional CRM often falls short in enabling the proactive decision-making skills that business leaders need to address the demands of their clients.”. Create goals for your business processes – CRM use is no exception.

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Is Now the Time to Redefine CRM in Today’s Small Business World?

Increase Sales

Sometime years ago in a far, far place the business phrase “ customer relationship management “ (CRM) was created. CRM referred to the process and the tools (electronic or paper) to manage the sales leads generated through the sales process as well as current customers or clients.

The 9Billion #CRM Debacle

Smart Selling Tools

According to Gartner Group, Total Worldwide CRM Software revenue in 2012 was $18 Billion. But get ready to shake your head and drop your jaw; the same report reminds us that CRM adoption is less than 50% (poor adoption is around 74%). Use your CRM more like the database it is.

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Using CRM to Invest in Customers

Score More Sales

With 50% of Fortune 1000 companies not seeing a return on their CRM investments, it’s time to take a closer look and perhaps reinvent tools that help capture the right data and insight to grow business. get the full eBook “A Guide to Smarter CRM” [link].

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CRM Systems and the Printing Industry

Pipeliner

CRM systems have been utilized throughout many different industries within the sales world. The way that CRM is used has a different impact on each industry, based on how it is used and adopted by the sales force. This article gives insight on how CRM has specifically impacted the printing industry. Printing and Leveraging a CRM: In the printing industry, there is often a long sales cycle, which ranges anywhere from a few days, to even a few years.

Why Your Team Isn’t Using Your CRM (And What To Do About It)

Hubspot Sales

Even scarier, only 18% of their time is spent using their customer relationship management software (CRM). The study, from InsideSales.com, finds CRM’s aren’t enough to answer the needs to today’s salespeople. Why Reps Aren’t Using Your CRM. Will a CRM help me close more deals?

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The Future of CRM Is Not CRM - It's A Mashup

Tony Hughes

Depending on which statistics you choose to believe, up to 70% of CRM implementations fail. I wrote a post titled ' Simplify sales before we reimagine it ' and in it I discusses the need to simplify all we do including CRM. First I asked Michael: “What’s wrong with CRM?”

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What can CRM do for my business?

Nutshell

What is CRM? Even if you’ve never used a CRM before, you’ve probably heard the term echoing through your industry. You know that many companies (including your competitors) are implementing CRM software because it saves time and drives sales. But what is CRM? CRM—or customer relationship management —is business software that helps individuals and teams maximize their customer communications and sales efforts. CRM isn’t simply an address book.

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Top 4 Questions, 2 Words of Advice about Sales CRM

Understanding the Sales Force

When companies are considering and selecting CRM applications, the choice needs to be made by the people who will be reviewing the data on the dashboard, reviewing the reports and holding salespeople accountable for using the application. So why is IT getting in the way when it comes to CRM?

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How to Turn CRM into a Strategic Advantage

Smart Selling Tools

CRM as a strategic advantage. Implementing CRM across any sales organization is a big deal. Gartner Group predicted that companies would spend approximately $24billion on CRM last year alone. Research studies show that as much as 50% or more of CRM installations are failing.

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Most Sales People Use a CRM Like They Are Using the Broadside of a Hammer — Hello?

A Sales Guy

Your CRM is a tool. A CRM is just like a hammer. Too many sales people and sales managers use their CRM like they are swinging a hammer broad side down and they look silly as hell doing it. The CRM DOESN’T help you sell or close a deal. That’s all.

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Why I Hate CRM Systems for Sales Prospecting

The Sales Hunter

Goldmine and every other CRM (Customer Relationship Management) system out there sucks! The reason is simple — far too many salespeople either blame their CRM system for being so complicated that it prevents them from doing what they need to be doing. Salesforce, ACT!,

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PipeLiner CRM #SalesChats Webinar on Prospecting

Pointclear

Pipeliner’s John Golden hosted me on #SalesChats recently and the topic was prospecting. John asked two questions: Which stage of the buying process should a salesperson engage with a prospect? What questions should a salesperson ask to uncover need?

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Three ways CRM data can improve your sales pipeline

Nutshell

One of the clear advantages of a CRM system is access to centrally located customer data. In fact, 74% of CRM users say their CRM system offers improved access to customer data. At first, salespeople can be resistant to CRM implementation because it seems like a lot of work, and could be disruptive to their current processes. Here are three ways in which you can use your CRM data to improve your sales pipeline : 1.

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Why sales content needs to be integrated to your CRM

Membrain

Sales Enablement CRMGetting the right content to salespeople at the right time to serve potential customers has been a struggle for a long time. In the old days, when a company might produce only one or two all-purpose sales slicks, the solution was as simple as training salespeople when to hand the brochure over.

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