Remove 2016 Remove Customer Service Remove Incentives Remove Training
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[Part 3] Execute on Account-based Marketing: Value Selling to Stakeholders at Key Accounts

LeveragePoint

In 2016, according to Brent Adamson , the average number of stakeholders involved in a B2B purchasing decision had risen to 6.8. Have you looked at the operating efficiencies and reduction of management headaches that outsourcing customer service would provide? With others, we have delivered 15-20% in operating cost savings.