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Artificial Intelligence: when to rely on it for your hotel decisions

Connext Digital

Hotel industry In most cases, such a hotel bot is used as a digital customer service agent that responds to queries, provides valuable information, and even answers specific questions. The Hotel Technology Year In Review Chatbots can answer questions about opening hours, services, restaurants and much more.

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What is a help desk? How is it helpful for the sales field?

Apptivo

This feature ensures that all agents are on the same page and that customers receive consistent and correct information. Ticket aging Did you know that 59% of all customers believe that the most important aspect of customer service is prompt and effective problem resolution?