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Hot Lessons from Hotel Lobbies

Sales and Marketing Management

Teaser: Sales and marketing professionals who want to personalize interactions with each of their buyer personas would do well to hang around the concierge desk at an upscale hotel for a while. read more

Hotels 159
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Salespeople Make This Mistake - The Dumb Question I Was Asked in a Hotel Restaurant

Understanding the Sales Force

I pulled up to the entrance of the Doubletree Hotel, greeted Chris, and we walked into the hotel restaurant. As we approached the table, a well-meaning server asked, are you an Honors member? I said, "yes.".

Hotels 218
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Artificial Intelligence: when to rely on it for your hotel decisions

Connext Digital

10 Reasons Why Every Hotel Needs a Hotel Chatbot Targeted campaigns use this data to attract potential customers by anticipating their preferences and presenting something they’re guaranteed to want – AI will be able to do this with even more irresistible precision and sophistication.

Hotels 52
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Hotel Hell Episode Helps Explain Coachable vs. Trainable in Sales

Score More Sales

What a vivid lesson given by the owner of the Inn that Chef Gordon Ramsey visited on his show, Hotel Hell. This episode is called “Lakeview Hotel” and you can watch via the FOX website here.

Hotels 135
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FDR and Sir Isaac Newton on Why Salespeople Fail

Understanding the Sales Force

There we were, in the dark, in the middle of a hotel parking lot, at 3:45 AM. The hotel fire alarm went off and we didn't want to ignore the warning that was so loud my wife and I couldn't hear each other speak. Why was every other guest in the hotel parking lot with us? Well, what if the hotel was on fire?

Hotels 340
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15 Things Salespeople Must Do to Make up for a Lackluster 2nd Quarter

Understanding the Sales Force

The college President's opening remarks were virtual, so we joined the Zoom stream from our hotel room and listened in. Last week we moved our son into his dorm to begin his freshman year of college.

Hotels 374
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Why More Salespeople Are Being Recommended for Difficult Selling Roles

Understanding the Sales Force

We are finally doing things we haven't done for quite a while including dining inside restaurants, flying, staying in hotels, going to and hosting parties, attending packed stadiums for sporting events and more.

Hotels 272