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Salespeople Make This Mistake - The Dumb Question I Was Asked in a Hotel Restaurant

Understanding the Sales Force

I pulled up to the entrance of the Doubletree Hotel, greeted Chris, and we walked into the hotel restaurant. As we approached the table, a well-meaning server asked, are you an Honors member? I said, "yes.".

Hotels 179
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Hot Lessons from Hotel Lobbies

Sales and Marketing Management

Teaser: Sales and marketing professionals who want to personalize interactions with each of their buyer personas would do well to hang around the concierge desk at an upscale hotel for a while. read more

Hotels 159
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Hotel Hell Episode Helps Explain Coachable vs. Trainable in Sales

Score More Sales

What a vivid lesson given by the owner of the Inn that Chef Gordon Ramsey visited on his show, Hotel Hell. This episode is called “Lakeview Hotel” and you can watch via the FOX website here.

Hotels 135
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FDR and Sir Isaac Newton on Why Salespeople Fail

Understanding the Sales Force

There we were, in the dark, in the middle of a hotel parking lot, at 3:45 AM. The hotel fire alarm went off and we didn't want to ignore the warning that was so loud my wife and I couldn't hear each other speak. Why was every other guest in the hotel parking lot with us? Well, what if the hotel was on fire?

Hotels 274
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15 Things Salespeople Must Do to Make up for a Lackluster 2nd Quarter

Understanding the Sales Force

The college President's opening remarks were virtual, so we joined the Zoom stream from our hotel room and listened in. Last week we moved our son into his dorm to begin his freshman year of college.

Hotels 353
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Why More Salespeople Are Being Recommended for Difficult Selling Roles

Understanding the Sales Force

We are finally doing things we haven't done for quite a while including dining inside restaurants, flying, staying in hotels, going to and hosting parties, attending packed stadiums for sporting events and more.

Hotels 274
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The Magic Customer Service Question

The Sales Heretic

I had just checked in at the Sheraton hotel in Tampa, Florida, where I was conducting a sales training seminar the next day. Now, normally when I’m traveling, I like to get out of the hotel and find a good, local restaurant to eat at. I was hungry. But this evening, it was late and [.].

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The Bob Chronicles - The Difference Between Selling Skills and Effectiveness

Understanding the Sales Force

If you drove more than two hours today or slept in a hotel bed last night I'm certain you'll need to crack your back and neck. Back in the 90's, after years of Chiropractic, I learned to crack my own back and neck. You never know when you will need to relieve stiffness and/or pain. Actually you do know.

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Is it Time to Promote or Demote Business Partners?

SBI Growth

As a successful sales leader, you spend your life chasing airplanes and living in hotels to Make Your Number. Throughout 2018, you will once again prove yourself worthy by flying 100,000+ miles and sleeping in dozens if not hundreds of.

Promotion 273
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FDR and sir Isaac Newton on why salespeople fail

Membrain

There we were, in the dark, in the middle of a hotel parking lot, at 3:45 AM. The hotel fire alarm went off and we didn't want to ignore the warning that was so loud my wife and I couldn't hear each other speak. Why was every other guest in the hotel parking lot with us? Well, what if the hotel was on fire?

Hotels 103
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Where Can You Find the Best Salespeople?

Understanding the Sales Force

Maybe you drink the finest wines, stay at the most luxurious hotels, dine at the best restaurants, purchase the best brands and drive the fanciest cars. Either way, you'll at least want to know where you can find the best salespeople in the world, right?

Hotels 234
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How NOT to Write a Prospecting Email

The Sales Heretic

I recently received this email from a local hotel. (As Email can be a great way to reach your prospects. But there are good emails and not-so-good emails. And then there are emails like this one. As a speaker—and someone who produces some of my own seminars—I attend a lot of meetings-industry events, so I probably [.].

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You Don’t Know Isaac, but I Won’t Forget Him

No More Cold Calling

I met Isaac a few weeks ago when my sister came for a visit and stayed at the Omni Hotel, San Francisco. She was at the entrance of the hotel when an Uber driver arrived with three sight-impaired women—all using white canes. And probably not just any hotel employee. He said the hotel would be pleased. Well, not anyone.

Hotels 277
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Should A Sales Person Always Trust Their Hunches?

MTD Sales Training

John Adair tells a story about Conrad Hilton, the Hotel magnate, who was once trying to buy a Chicago Hotel. The deadline was looming for the sealed bids to be placed and Hilton submitted a bid for. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Hotels 192
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Customer Service By the Bucketful

The Sales Heretic

James drives a shuttle van for the Courtyard by Marriott hotel in Austin, Texas. James Saucedo isn’t a salesperson. But most salespeople could learn a thing or two from him. I had the pleasure of riding in his van when I flew into Austin not long ago. Just before he pulled the van away from [.].

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Heavy Hitter Sales Blog: Top 10 Annual Sales Meeting Hotel.

HeavyHitter Sales

Top 10 Annual Sales Meeting Hotel Location Ideas.   Below, you will find my top 10 hotel locations to hold a sales conference. Also, I did not want to focus on mega-hotel locations like Orlando and Las Vegas (you already know all the places there). Biltmore Hotel – Phoenix, Arizona.   2. .

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Change Your Perspective, Change Your Sales

The Sales Heretic

Suppose you’re checking into a hotel. You have a choice. You could have a room with the above view or… you could have a room with this view: Which would you choose? Odds are, you’d choose the room with the first view. Of course you would. From the first room you can see [.]. Sales conference perspective sell'

Sales 313
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It's not "What's your brand?" It's "Where's your brand?"

Jeffrey Gitomer

I was at the Omni Houston Hotel in Texas. ” So I went downstairs to my seminar and asked 150 people in my audience who were also staying at the hotel, “How many of you bathed this morning?” Right there in the hotel. And just like the Omni Houston Hotel, they didn’t brand them either.

Hotels 314
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Increase the Rentability of Your Hospitality Business with These 7 Tips

Pipeliner

Hotel owners and managers all face the same concern – how to increase the rentability and profit of the property. No matter how popular a hotel brand becomes, this remains one of their top priorities. Right now when the market size of the hotel sector is bigger than ever (1.22 1. Use a vacation rental booking engine.

Hotels 98
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Selling Energy to the Hospitality Industry

Selling Energy

For decades now, the hotel industry has been obsessed with perfecting hardware and software that keep the lights (and HVAC) turned off in unoccupied rooms. Every time I pass a Motel 6, I am reminded of the tagline they adopted in the mid-Eighties – “We’ll leave the light on for you.”

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Sales Enablement Gets Defined

Score More Sales

It felt like history being made as more than 250 people from sales enablement practitioners, sales leaders, vendors, and industry experts gathered at University of Texas at Dallas (and a nearby hotel) to help define an industry.

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Why Generosity is Good for Your Sales

The Sales Heretic

Which means I stay in a lot of hotels. As a professional speaker, I travel a lot. As a result, I have a lot of appreciation for how hard housekeepers work and how important tips are to them. At the conclusion of a recent stay, I had just left the room with my luggage when [.].

Sales 303
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Sales 2.0 Conference; The Huge Sales Blitz and Sales Processes

Understanding the Sales Force

Long before we reached the hotel, he asked how I would be paying and activated the payment screen so that I could pay by credit card and sign the receipt. Then, instead of going around the block so that he could deliver me to the main entrance, he suggested that I could save 5 minutes by getting out across the street from the hotel.

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The Quicksand of Customer Loyalty Those Nasty Complaints

Increase Sales

For example, I attend a conference at a hotel three times a year. This conference brings at least $100,000 annually to the hotel. The hotel could force me to take it or leave it (that’s our policy, you have heard that before), but the morning waitress remembers my special breakfast order even though I am only there 3 times a year.

Loyalty 132
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Sales Lessons from Jerry Jones and his Dallas Cowboys

Janek Performance Group

Even in his late twenties, working for his father’s insurance company, he would hang out at team hotels hoping to meet an NFL owner. Jerry Jones discovered the hotel where NFL owners conducted their meetings and not only showed up, but turned that into an appointment with an NFL owner. A Vision Planned with Precision.

Sales 62
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How to Plan Your Next Sales Off-Site Meeting

SBI Growth

These off-sites are usually in hotel or conference room and not in the office. There typically is a robust agenda that covers numerous topics. Those could be a review of the YTD numbers. Maybe they are around poor performing areas or planning for next fiscal year. For two days you sit in a room reviewing everything.

Sales 281
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Dreamforce in 5 Easy Steps: Your Dreamforce Survival Kit!

The Sales Hunter

130,000 people encompassing virtually every hotel in San Francisco area. I left for Dreamforce this morning and it’s time for me to share with you my “Dreamforce Survival Kit.” ” This event is so big! If you don’t have a plan, it will overwhelm you. First, you must know what your objectives are before you […].

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Are you Serving Your Clients… or Just Servicing Them?

The Center for Sales Strategy

I’m sitting in a hotel lobby enjoying my dinner. What surprises me is the number of arriving hotel guests being greeted by their first name—before they hardly get in the door. These hotel guests don’t arrive with luggage every evening. But I’m only steps away from the front desk. I can easily hear people checking in.

Hotels 78
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Sell More with Client Conversations

Score More Sales

While in the Concierge Level Lounge of a Marriott hotel recently, I saw a woman from the Marriott walking around and striking up conversations with guests. It is always good to see great sales skills in action. She was polite and friendly, getting everyone she approached to interact with her.

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Why You Should be Worried About Your Sales Kickoff

SBI Growth

You’ve invested lots of money to secure your hotel, travel and events. I arrived at an upscale hotel and was greeted with a gift bag. The entire hotel was adorned with the company logo. Sales kickoff (“SKO”) season is under way. It’s likely you and your sales team are getting ready for yours. You’ve been there in the past.

Sales 288
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The Story of How My Emotions Stopped Us From Winning The Deal

John Barrows

Needless to say, I carved out time one night in a hotel to put together the presentation. I trained all day in Chicago, landed in NYC around 11pm, got to the hotel at midnight and then worked on the new presentation until 3am. But that’s an excuse a client doesn’t care about, nor should they.

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Know Your Customer

Score More Sales

Buyers have high expectations which are set by others in your industry – for example when front desk staff greet you buy name at leading hotel chains – you expect that everywhere. Changing customer needs and expectations was the top external force driving the biggest need for change in the survey respondents’ own companies.

Customer 192
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Escape Zoom: How to Be Intentional When Planning Your Virtual Event

Guru

I never wanted to be an event planner, and yet, somehow, I’ve planned company events since the digital marketing startup for which I worked partnered with Facebook at the then-cool Ace Hotel (Facebook had just opened up their advertising API and the internet and our attention spans would never be the same).

Intent 62
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Now is the Time for Efficiency

Selling Energy

Other workspaces are only in partial use because people are still social distancing or the company is hoteling workers every other week. We are in the middle of a sea change this year: a large number of employers are allowing their employees to work from home, leaving numerous businesses, high rises and leased spaces empty.

Hotels 52
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Conference activity down 57% in early 2021 compared to one year earlier

Zoominfo

The lack of events in early 2021 trickles down to other industries, such as airlines, hotels, and tourism. However, if digital-based events take precedence, associated industries like hotels will continue to suffer unless they find new business or leisure customers.

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7 Sales Influencers to Follow on Twitter at Dreamforce 2017

InsightSquared

Sales Summit: The Top 5 Trends Disrupting Sales Now – Tuesday, November 7, 8:00 AM – 8:40 AM – San Francisco Marriott Marquis Hotel, Yerba Buena Salon 7. Global Research: Current State of Sales – Tuesday, November 7, 1:30 PM – 2:10 PM – San Francisco Marriott Marquis Hotel, Yerba Buena Salon 4-6.

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Don’t Be One of These Sales People

A Sales Guy

HOTEL SALES OR LACK THERE OF. I continue to be perplexed by hotel sales people and their lack of “selling”. I don’t expect all hotel sales people to call especially if I go through a national rep who knows the program. Is business really that good on the hotel side? Hotel management, time to get the training ball rolling.

Sales 114
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Use Your Virtual SKO to Invest in Your Salespeople

Force Management

You can forego the hefty budget required for hotel stays, travel expenses and other in-person provisions. If you decide to move forward with a virtual sales kickoff event, it will have its benefits. Your sellers will be "out of the field" less, which means less time away from critical sales activities.

Hotels 79
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MTD shortlisted for External Learning Solution of the Year 2018

MTD Sales Training

The Awards night is at The Dorchester Hotel, London on 1 st February 2018. Judging for the Award will take place on 14 th November where I will be travelling down to London for a final presentation and grilling Q&A session. It would be such an amazing start of 2018 if we won this award, so fingers crossed! Thanks again. Sean McPheat.

Hotels 120
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How Badly Do You Want It?

Grant Cardone

With no college, she worked hard and had a great attitude …so much so that eventually one visitor to the hotel she was employed at took notice. Staying in a hotel—like the ones she used to clean—Maria went into the streets and saw the slums. She offered her a job to move up in pay and be a flight attendant for Emirates Airline.

Everest 118