The Sales Heretic

AUGUST 13, 2014

Suppose you’re checking into a hotel. You have a choice. You could have a room with the above view or… you could have a room with this view: Which would you choose? Odds are, you’d choose the room with the first view. Of course you would. From the first room you can see [.]. Sales conference perspective sell'

Hotels 313

Hotels Conference Course Sales 313

Hubspot Sales

JULY 18, 2023

This means hotels can generate significant revenue if they have a good strategy in place. In this post, we’re going to share 15 sales strategies for hotels to help you ensure your property stays fully booked for a big part of the year. Table of Contents What do hotel sales teams do? Create a hotel virtual tour.

Hotels 97

Hotels Strategy Ideal Customer Profile Commission 97

The Sales Heretic

NOVEMBER 21, 2013

Which means I stay in a lot of hotels. As a professional speaker, I travel a lot. As a result, I have a lot of appreciation for how hard housekeepers work and how important tips are to them. At the conclusion of a recent stay, I had just left the room with my luggage when [.].

Hotels 303

Hotels Social Media Travel Media 303

No More Cold Calling

DECEMBER 20, 2018

I met Isaac a few weeks ago when my sister came for a visit and stayed at the Omni Hotel, San Francisco. She was at the entrance of the hotel when an Uber driver arrived with three sight-impaired women—all using white canes. And probably not just any hotel employee. He said the hotel would be pleased. Well, not anyone.

Hotels 282

Hotels Licensing Cold Calling Social Media 282

Understanding the Sales Force

MARCH 11, 2014

Long before we reached the hotel, he asked how I would be paying and activated the payment screen so that I could pay by credit card and sign the receipt. Then, instead of going around the block so that he could deliver me to the main entrance, he suggested that I could save 5 minutes by getting out across the street from the hotel.

Conference 258

Conference Sales Process Hiring Hotels 258

Understanding the Sales Force

SEPTEMBER 27, 2018

Maybe you drink the finest wines, stay at the most luxurious hotels, dine at the best restaurants, purchase the best brands and drive the fanciest cars. Either way, you'll at least want to know where you can find the best salespeople in the world, right?

Hotels 294

Hotels Groups Objections Data 294

SBI Growth

JANUARY 9, 2018

As a successful sales leader, you spend your life chasing airplanes and living in hotels to Make Your Number. Throughout 2018, you will once again prove yourself worthy by flying 100,000+ miles and sleeping in dozens if not hundreds of.

Promotion 273

Promotion Hotels Channels Sales 273

Understanding the Sales Force

JUNE 24, 2021

We are finally doing things we haven't done for quite a while including dining inside restaurants, flying, staying in hotels, going to and hosting parties, attending packed stadiums for sporting events and more.

Hotels 274

Hotels Sports Groups Objections 274

The Pipeline

MAY 22, 2014

This Forbes article likens hotels that don’t have free Wi-Fi to the same hotel charging to use a toilet. While it might still be possible to impress other generations with technology, Millennial have come to expect it. So how do we cater to this new generation of buyers? One thing is for sure – give them what they expect.

Exact 293

Exact Hotels Small Business Small Business 293

SBI Growth

NOVEMBER 29, 2013

You’ve invested lots of money to secure your hotel, travel and events. I arrived at an upscale hotel and was greeted with a gift bag. The entire hotel was adorned with the company logo. Sales kickoff (“SKO”) season is under way. It’s likely you and your sales team are getting ready for yours. You’ve been there in the past.

Hotels 288

Hotels Face-to-face Travel Forecasting 288

SBI Growth

MAY 12, 2014

These off-sites are usually in hotel or conference room and not in the office. There typically is a robust agenda that covers numerous topics. Those could be a review of the YTD numbers. Maybe they are around poor performing areas or planning for next fiscal year. For two days you sit in a room reviewing everything.

Meeting 281

Meeting Hotels Conference How To 281

The Sales Heretic

AUGUST 14, 2019

I had just checked in at the Sheraton hotel in Tampa, Florida, where I was conducting a sales training seminar the next day. Now, normally when I’m traveling, I like to get out of the hotel and find a good, local restaurant to eat at. I was hungry. But this evening, it was late and [.].

Customer Service 219

Customer Service Hotels Customer Travel 219

Understanding the Sales Force

OCTOBER 12, 2022

If you drove more than two hours today or slept in a hotel bed last night I'm certain you'll need to crack your back and neck. Back in the 90's, after years of Chiropractic, I learned to crack my own back and neck. You never know when you will need to relieve stiffness and/or pain. Actually you do know.

Selling Skills 295

Selling Skills Hotels Call-back Negotiation 295

The Pipeline

OCTOBER 29, 2012

Every day people make choices about how they want to experiences things, choices in restaurants, mode of transport, business class vs. economy, four start hotel vs. two star, Hugo Boss or Sears, prospect for new opportunities or make football pool selection. He is willing to pay a premium for the better things, the premium for success.

Hotels 255

Hotels Transportation Webinar Metrics Sales Cycle 255

The Sales Hunter

OCTOBER 12, 2014

130,000 people encompassing virtually every hotel in San Francisco area. I left for Dreamforce this morning and it’s time for me to share with you my “Dreamforce Survival Kit.” ” This event is so big! If you don’t have a plan, it will overwhelm you. First, you must know what your objectives are before you […].

Hotels 213

Hotels Networking Selling Skills Motivation 213

Understanding the Sales Force

MAY 15, 2013

I''ll be giving the keynote at an Executive Luncheon in Boston on Wednesday May 21 at the Westin Copley Hotel. Dive in, continue your dive, and don''t stop the dive until you find the treasure. My topic is Changing Trends in Sales and How They Will Impact Your Revenue.

Hotels 254

Hotels Travel Discount Consultative Selling 254

Understanding the Sales Force

MARCH 25, 2024

Lesson #2 – The Power of Meeting Decision Makers We stopped for lunch at the best restaurant in the village, inside the hotel at which we have stayed more than sixty times in the past four years. We needed an additional night at the hotel I mentioned in lesson #1 but they were sold out. We didn’t.

Decision Maker 194

Decision Maker Hotels Cancellation Travel 194

Understanding the Sales Force

JULY 9, 2024

A friend just texted me from his Las Vegas hotel room and sent along a video of him and his son playing catch with their gloves and a baseball in their hotel room. I told him to be careful because breakage is expensive in Las Vegas and he said that’s why they do it – to be precise. ” “Dad can I pitch to you?”

Commission 194

Commission Hotels Sales Qualified Lead Lead Rank 194

The Sales Heretic

APRIL 11, 2018

James drives a shuttle van for the Courtyard by Marriott hotel in Austin, Texas. James Saucedo isn’t a salesperson. But most salespeople could learn a thing or two from him. I had the pleasure of riding in his van when I flew into Austin not long ago. Just before he pulled the van away from [.].

Customer Service 190

Customer Service Hotels Customer Sales 190

Sales 2.0

NOVEMBER 12, 2012

The thing is that startup sales is very different from getting a sales job at an established, well known brand such as Google, Oracle, Marriott Hotels etc. Jorge: Nigel, you know this is a topic I am very passionate about. When you’re with a startup you’re always cold calling. You have to be constantly hunting.

Hiring 384

Hiring Jigsaw Social Media Cold Calling 384

The Sales Heretic

JUNE 4, 2019

I recently received this email from a local hotel. (As Email can be a great way to reach your prospects. But there are good emails and not-so-good emails. And then there are emails like this one. As a speaker—and someone who produces some of my own seminars—I attend a lot of meetings-industry events, so I probably [.].

Prospecting 187

Prospecting Hotels Industry Meeting 187

Jeffrey Gitomer

APRIL 4, 2012

When I’m in a hotel and I call room service at 10:30 in the evening because I’m working on my next day’s project and I’m a little hungry, and they say room service closes at 10, I respond with, “Oh, I guess that means I’m not hungry anymore.” Every time you tell a customer what you can’t do, it drives them closer to the competition.

Hotels 263

Hotels Policies Follow-up Competition 263

Understanding the Sales Force

NOVEMBER 6, 2013

As a matter of fact, Sales Managers should be making final plans to attend my Sales Leadership Intensive , being held at the Westin Copley Hotel in Boston on November 14-15.

Sales Qualified Lead 276

Sales Qualified Lead Hotels Hubspot Decision Maker 276

Zoominfo

DECEMBER 17, 2018

One of your buyers happens to be a large hotel in your region. With access to company hierarchy data, you discover that the hotel business owns several smaller local and domestic hotels and properties. In this hypothetical scenario, your company sells computer systems.

Data 216

Data Company Hotels Decision Maker 216

Pipeliner

JUNE 18, 2024

If executed effectively, upselling can significantly boost hotel sales and revenue. However, upselling in hotels can work best when you know what the customer is interested in and what they see as valuable. This will make their hotel stay relaxing and enjoyable. You should consider upgrades that provide such tangible benefits.

Hotels 52

Hotels Revenue How To Promotion 52

Understanding the Sales Force

MARCH 7, 2013

Please join me: May 14-15, 2013 Westin Copley Hotel, Boston More Information (c) Copyright 2013 Dave Kurlan Click here for two video (scroll to the bottom of the page) clips featuring some of the attendees from the 2012 Fall Sales Leadership Intensive and hear what they have to say.

Examples 209

Examples Hotels Sales Leadership Webinar Metrics 209

SBI Growth

AUGUST 10, 2013

Hotels, flights and food. The pipeline is not expanding. Why Bother? The cost of hiring or developing the wrong rep is staggering. Think about all the resources invested. A 4 day training at corporate. The laptop, phone and admin support. And all the while, they are bringing in a salary. The cost of one mis-hire can be well over $500K.

Training 293

Training Top of Funnel Hiring Hotels 293

Understanding the Sales Force

SEPTEMBER 14, 2014

At one time I lived in airports and hotels but I travel far less today. On demand Teleconferencing. On demand Video Conferencing. On demand Webcasting. Those four technologies have changed the face of my businesses. We take today''s technology and selling tools for granted. They provide us with so many more options.

Prospecting 275

Prospecting Face-to-face Direct Mail Travel 275

Bernadette McClelland

JANUARY 16, 2020

Last remaining resident of Room 303 at the Lorraine Hotel in Memphis, TN. The same hotel where Martin Luther King, the leader for civil and economic rights, was fatally shot in 1968, whilst staying in Room 306. Today marks the birthday of Martin Luther King. And this is Jacqueline Smith.

Hotels 34

Hotels Conference Lead Generation Education 34

No More Cold Calling

JANUARY 10, 2013

Instead, wouldn’t it be great if you could arrive at a hotel and have someone greet you by name? And customer service will go old school, “The more technologically focused the world becomes, the less people will want to check in via iPad and have their pillow preferences stored in a computer.

Travel 247

Travel Hotels Fashion Buyer 247

Score More Sales

NOVEMBER 1, 2017

It felt like history being made as more than 250 people from sales enablement practitioners, sales leaders, vendors, and industry experts gathered at University of Texas at Dallas (and a nearby hotel) to help define an industry.

Sales Enablement 154

Sales Enablement Hotels Vendor Industry 154

Sales and Marketing Management

JUNE 8, 2017

1 way their most trusted hotel partners add value, while hoteliers view “providing a strong vision” as the No. Planners also expressed concern for the level of training for hotel managers and sales­people. Planners view “flawless execution” as the No. 1 way their most trusted planner partners add value to the relationship.  

Travel 205

Travel Incentive Incentives Lead Scoring 205

Understanding the Sales Force

DECEMBER 9, 2013

It: Eliminates or reduces travel expenses, including vehicle, gas, airfare, meals and hotels, Increases productivity by a factor of 4; where 3 visits per day becomes 12 phone conversations, Pleases customers who only need a short conversation instead of an hour-long visit, and.

Inside Sales 269

Inside Sales Outside Sales Telemarketing Travel 269

eGrabber

OCTOBER 25, 2024

With companies increasingly seeking venues for team lunches, outings, and corporate retreats, hotels, resorts, and amusement parks can significantly boost their revenue by targeting corporate clients. Whether you’re a large hotel chain or a boutique resort, the corporate market presents enormous growth opportunities.

Paid Content 52

Paid Content Hotels Lead Generation Lead Rank 52

Jeffrey Gitomer

JANUARY 30, 2013

You could be in a bathroom, on line at the airport, in a hotel lobby, at a car wash, in an elevator, or at a restaurant. . “Antennas up” at all times is what my mentor and friend Earl Pertnoy has preached for more than 25 years. It doesn’t matter where you are. All are ripe for making connections if you’re alert.

Hotels 214

Hotels Guidelines Loyalty Energy 214

Score More Sales

JANUARY 15, 2014

Imagine walking into an elite networking event at a posh hotel, private club, or top restaurant. You walk right up to a CFO or COO from a prospect company of yours and start talking about yourself for the next three minutes. How well do you think you’d be listened to and received?

LinkedIn 246

LinkedIn Lead Scoring Lead Rank Hotels 246

Connext Digital

APRIL 25, 2023

10 Reasons Why Every Hotel Needs a Hotel Chatbot Targeted campaigns use this data to attract potential customers by anticipating their preferences and presenting something they’re guaranteed to want – AI will be able to do this with even more irresistible precision and sophistication.

Hotels 52

Hotels Travel Tourism Customer Service 52