Honesty Is The Best (Sales) Policy

The Sales Heretic

Recently, a woman called me, stated that she was taking a survey and started to ask me questions. Without asking for my permission, by the way.) After the third question, it was obvious where this “survey” was going, so I cut to the chase. “Is Is this a sales call?” I asked. “No No sir. I’m just [.].

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Sales Leadership Talent of Respecting Policies

Increase Sales

Failure to adhere to the rules can bring disastrous results to all involved and this is why respecting policies is a sales leadership talent. There are very good reasons that business affairs must be conducted within certain policies and standards.

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Why Companies Create Stupid Policies

A Sales Guy

So, why do companies make stupid policies like this? These policies CLEARLY aren’t aimed at customer service. Policies like this provide NO intrinsic or measurable customer value. So, why do companies create stupid policies like this?

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Company Policy and the other Company Policy

A Sales Guy

This particular time, the Subway sandwich artist (as they were once called in an old marketing campaign) told me he it was against company policy to make a footlong that way and he would have to charge me for two 6 inch subs. ” The brilliant sandwich artist replied with a brilliant answer, “You are asking me to break company policy. For most companies, there are two types of policy’s. The second company policy is all the stuff in the corporate handbook.

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In the Race to Win More Customers, Sales Needs Digital Transformation

letters (25%) and policies and procedures (28%). 1 Online: getconga.com | Twitter: @getconga WHITE PAPER | THE CONGA SURVEY: INSIGHTS ON THE STATE OF DIGITAL TRANSFORMATION WHITE PAPER THE CONGA SURVEY: INSIGHTS ON THE.

6 Rules for an Effective “No Negotiation” Policy

The Sales Hunter

Does your company have a “No Negotiation” policy when it comes to sales? Once the policy is implemented, there are six rules to follow. If you don’t adhere to them in the first few weeks after the policy is established, then there is little chance the policy will work.

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Got a SOGOP Policy or do You Wish and Hope and Waste Time?

Babette Ten Haken

I developed a SOGOP Policy for a variety of reasons. The never-ending futility of that business scenario catalyzed me to create my SOGOP Policy. When things start to sound too good to be true, that is my trigger to leverage my SOGOP Policy.

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Honesty Is The Best Policy

The Sales Leader

As salespeople, we spend many hours investing in our own knowledge. Workshops, conferences, coaching, books…the list goes on! The best sellers are always looking for new ways to increase their knowledge and expose themselves to new information.

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Principles, Not Policies Drive Performance Effectiveness

Partners in Excellence

It starts out harmlessly, some policies, some rules. “Please comply with the following procedures… ” We’ve all seen them. Don’t get me wrong, rules and policies have their place. Are you having to put a lot of rules, policies and procedures in place?

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The Importance of Price Governance in Capturing Enterprise Value

Sales Benchmark Index

Article Corporate Strategy Pricing Strategy administration board ceo committees corporate decision making diffuse directors ethics executives fiscal duress governance mission policy pricing responsibility rules staff

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Perception Is All That Matters for Your Sales

The Sales Heretic

Sales Airlines business communication crisis customer negotiating perception policies service social media speaker training United videoEvery business speaker, blogger, podcaster, columnist, and comedian owes a huge debt of gratitude to United Airlines.

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What security policies do you support with the Alinean sales / marketing tool service / delivery?

The ROI Guy

Green IT security policies SaaS Pisello AlineanAlinean provides a highly secure software-as-a-service platform.

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Cold Calling When You Don’t Know Who To Call

MTD Sales Training

Cold Calling Technique cold calling how to handle the no name policy tips on cold callingCold calling is difficult enough, but when you do not have any information, when you do not know the name of the decision maker (DM), it is even harder. Below is one way to make your job a little. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Sales Insurance Policies For Your Time, Ability, and Closing Your Next Deal

SalesGravy

We all take measures to make sure our homes, cars, lives, jewelry, and even appliances are insured, and if we pay money to insure those items in our life, what would it be worth to you if you could have insurance on your time, your ability to persist

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Full Armor's Policy Portal: First Core Infrastructure Optimization Solution via Cloud

The ROI Guy

A new solution has been introduced that promises to change the way organizations implement and manage their core infrastructure via Microsoft Azure’s cloud computing platform. FullArmor’s PolicyPortal, running on Microsoft Azure, can help organization achieve infrastructure optimization leveraging the assets already in place, and without having to invest in incremental management infrastructure, training, labor or services.

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Press Release: Alinean Completes SSAE 16 SOC 1 Audit

The ROI Guy

SSAE-16 security policies Security Assessment Pisello AlineanSecurity, governance and compliance tested and audited by independent accounting firm [link].

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Sales Managers Can Help or Hurt, It's Up to Them.

Jeffrey Gitomer

Managers/Owners can encourage or discourage sales with their policies and actions. More sales are lost through poor sales management than through poor salesmanship. What's makes a great sales manager? Leadership

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VIDEO SALES TIP: Are You Freaked Out by NOT Discounting?

The Sales Hunter

A better approach is a policy of NO discounting. That’s right… make it a policy that you don’t offer a discount. Have you come to believe you can only sell if you offer a discount? That’s crazy. You need to stop relying upon the discount.

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How do we protect the IP within the Alinean-powered sales / marketing tools?

The ROI Guy

security policies SaaS Pisello Alinean XcelLiveAccess to the Alinean-powered sales / marketing tools can be restricted to specific registered users and domains.

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How to Kill Social Selling at Your Company

Sales Benchmark Index

However, company policies against social media are hampering many a sales team. I’ll explain the first component, Policy. I even provide a sample Social Media Policy for Sales. Policy – It all starts here. The Policy Problem. A Social Media Policy for Sales.

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When You Are in the Hot Seat

Anne Miller

Your first best success insurance policy is to anticipate likely tough questions and practice appropriate answers in. Answering questions under pressure can be very unnerving. Think Mark Zuckerberg at the Senate Hearings a couple of weeks ago.)

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Tale of Two Frauds

The Sales Leader

Are your customer service policies sales prevention policies? Do you act as a customer advocate or a customer prosecutor? Observations from the real World

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Live Chat is Great — But It Doesn’t Scale: Here’s How to Use Conversational Marketing to Effortlessly Book More Meetings

Drift

I typed out my whole story, detailing the dates, reason for wanting to cancel, and even acknowledged their current policy and why I thought this was an extenuating circumstance. The other day, I was trying to change a hotel reservation over chat.

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Misalignment Continues to Be the True Foil Impeding Organizational Success

Increase Sales

As someone who avoids airline travel like the plague because of the hassle, it has been a long time since I actually read the policies stated when purchasing an airline ticket. Yet it is my current understanding, the policies do state that all seats are subject to certain conditions and passengers must follow the requests of airline employees. Yes, the passenger was at fault for not following the policies of the purchased airline ticket.

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Executive Coaching Helps New Leaders Succeed

Steven Rosen

I provide executive coaching for leaders in their first 90 days as both an insurance policy and a way of doubling down on your investment. Providing them access to an executive coach in their first 90 days is like buying an insurance policy.

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The Quicksand of Customer Loyalty Those Nasty Complaints

Increase Sales

Unresolved customer complaints, for the most part, can be easily solved provided that everything from policies, procedures to systems are in alignment. The hotel could force me to take it or leave it (that’s our policy, you have heard that before), but the morning waitress remembers my special breakfast order even though I am only there 3 times a year. Building customer loyalty must address unsolved problems aka customer complaints.

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5 Things Sales Managers Should Never Say To A Salesperson

MTD Sales Training

This is company policy. Blaming company policy, or your boss, or legislation changes only puts more pressure on people to conform, you want people who have creative ideas and innovative thoughts to build the future direction. Privacy Policy. No matter how long you’ve been associated with sales, you’ll never know it all.

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Eating Workplace Culture One Bite at a Time – Part 09

Increase Sales

The shift is younger employees within the workplace culture want to be involved in setting the policies and being part of that overall process. This involvement extends to understanding the specifics of any pro-environment policies.

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Live Chat is Great — But It Doesn’t Scale: Here’s How to Use Conversational Marketing to Effortlessly Book More Meetings

Drift

I typed out my whole story, detailing the dates, reason for wanting to cancel, and even acknowledged their current policy and why I thought this was an extenuating circumstance. The other day, I was trying to change a hotel reservation over chat. 150 words. Boom. I hit send. And then I got this: “Thanks for your message — support will reply as soon as a specialist becomes available.” Wait, what? Source. Drift Blog Marketing Sales live chat real time messaging

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Beyond A Buzzword: How to Do CSR Right

Sales and Marketing Management

Although once considered a strictly voluntary business strategy, over the past few decades CSR has come to be a mandatory policy at hundreds of organizations worldwide. Like anything worthwhile, implementing a robust CSR policy at your business takes time, effort and thought.

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Leadership Lessons from the NFL

The Sales Leader

They create policies, plans, and action before they need to. The best leaders are proactive. The NFL has failed in this regard.

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Customer Loyalty So You Have It?

Increase Sales

Continue the same practices, policies, and procedures through archaic customer service training? In many cases it may be your policies, procedures and customer service training. The 20 th century business model focus was labor intensive. Creating satisfied customers was the goal. However, the 21 st century has changed the marketplace forever.

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If You Follow the Lead Cow, You Will Step in the Mess That’s Left Behind

Pointclear

Sales Management: Create a 100% sales lead follow-up policy for the salespeople. Initiate a locked-down, rock-solid, no-exceptions lead follow-up policy. Sales Management: If you can’t execute a 100% sales lead follow-up policy by your own sales channel, hire someone to do it. James Obermayer, Executive Director and CEO of the Sales Lead Management Association and President of Sales Leakage Consulting is a regular guest blogger with ViewPoint.

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It's OK for Salespeople to Lie When This Happens

Understanding the Sales Force

His business was ruined - not because he is a Trump Supporter - he isn't - but because he was in a picture with Trump and people assume that he supported Trump's policies for healthcare. Image Copyright iStock Photos. This new world we're all living in is getting downright scary.

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Get Peace of Mind: A Final Look at Your GDPR Compliance Checklist (24 Steps)

Sales Hacker

That’s because GDPR — the EU’s policy framework on the access, use, and management of personal data — completely changes the game for any company doing business with individuals and entities in the region, regardless of where the company is officially domiciled.

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The Process that Could Be Making You Non-Compliant, Without You Even Knowing

Sales and Marketing Management

These questionnaires – given to vendors bidding on a prospect or to existing vendors for annual assessments – request information from companies on their security policies and best practices for ensuring client data is not at risk.

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Maximize profitability – sell value and manage price expectations

Sales Training Connection

This is not a training issue – it is a policy issue. The senior sales leadership needs to establish policies that relate pricing to customer value and the cost of doing business. And, requests for pricing exception must be managed, as a policy change issue not a price discounting issue.

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Data Cleanse For A Sales Boost

Score More Sales

Start the new year right with some guidelines or policies around how CRM records are filled out, or how spreadsheets are tracked. Sample Data Policy: A new record must have the prospect’s first and last name, company, and e-mail address at a minimum.

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5 Tips to Improve Sales Productivity

Increase Sales

Look at the areas of procedures, policies, processes, production, people and progress (time). Sales productivity is simply the actions necessary to secure the business results that are delivered from your sales goals. When productivity is high, the results should also be high unless there is a lot of lost potential or waste happening with the daily actions. Here are some simple tips that will help you realize greater results by improving your sales productivity. #1

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7 Ways To Reduce The Potential Cost Of Losing A Salesperson

MTD Sales Training

I covered over some of the following information, which got him thinking: Without a robust hiring policy, it’s possible that your choice of salesperson could come back and bite you hard. These should include: A robust recruitment policy. Privacy Policy. I once spoke to a sales manager who was complaining about how many salespeople he had lost in the previous three years.

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