Honesty Is The Best (Sales) Policy

The Sales Heretic

Recently, a woman called me, stated that she was taking a survey and started to ask me questions. Without asking for my permission, by the way.) After the third question, it was obvious where this “survey” was going, so I cut to the chase. “Is Is this a sales call?” I asked. “No No sir. I’m just [.].

Sales Leadership Talent of Respecting Policies

Increase Sales

Failure to adhere to the rules can bring disastrous results to all involved and this is why respecting policies is a sales leadership talent. There are very good reasons that business affairs must be conducted within certain policies and standards.

Why Companies Create Stupid Policies

A Sales Guy

So, why do companies make stupid policies like this? These policies CLEARLY aren’t aimed at customer service. Policies like this provide NO intrinsic or measurable customer value. So, why do companies create stupid policies like this?

Company Policy and the other Company Policy

A Sales Guy

This particular time, the Subway sandwich artist (as they were once called in an old marketing campaign) told me he it was against company policy to make a footlong that way and he would have to charge me for two 6 inch subs. ” The brilliant sandwich artist replied with a brilliant answer, “You are asking me to break company policy. For most companies, there are two types of policy’s. The second company policy is all the stuff in the corporate handbook.

In the Race to Win More Customers, Sales Needs Digital Transformation

letters (25%) and policies and procedures (28%). 1 Online: getconga.com | Twitter: @getconga WHITE PAPER | THE CONGA SURVEY: INSIGHTS ON THE STATE OF DIGITAL TRANSFORMATION WHITE PAPER THE CONGA SURVEY: INSIGHTS ON THE.

Bad Corporate Policies

The Sales Leader

Have you ever come across a corporate policy so ridiculous that it leaves a bad taste in your mouth? It’s even more frustrating when this new policy or rule doesn’t seem to serve any significant purpose.

Got a SOGOP Policy or do You Wish and Hope and Waste Time?

Babette Ten Haken

I developed a SOGOP Policy for a variety of reasons. The never-ending futility of that business scenario catalyzed me to create my SOGOP Policy. When things start to sound too good to be true, that is my trigger to leverage my SOGOP Policy.

6 Rules for an Effective “No Negotiation” Policy

The Sales Hunter

Does your company have a “No Negotiation” policy when it comes to sales? Once the policy is implemented, there are six rules to follow. If you don’t adhere to them in the first few weeks after the policy is established, then there is little chance the policy will work.

Principles, Not Policies Drive Performance Effectiveness

Partners in Excellence

It starts out harmlessly, some policies, some rules. “Please comply with the following procedures… ” We’ve all seen them. Don’t get me wrong, rules and policies have their place. Are you having to put a lot of rules, policies and procedures in place?

Privacy Policies: 5 Questions Channel Partners Should Be Asking to Avoid Disaster

Allbound

These laws are causing a major impact on the way companies collect and process personal data and driving major changes to companies’ privacy policies and practices. Changing Privacy Requirements. Five Questions Channel Program Leaders Should Be Asking.

The Importance of Price Governance in Capturing Enterprise Value

Sales Benchmark Index

Article Corporate Strategy Pricing Strategy administration board ceo committees corporate decision making diffuse directors ethics executives fiscal duress governance mission policy pricing responsibility rules staff

Perception Is All That Matters for Your Sales

The Sales Heretic

Sales Airlines business communication crisis customer negotiating perception policies service social media speaker training United videoEvery business speaker, blogger, podcaster, columnist, and comedian owes a huge debt of gratitude to United Airlines.

What security policies do you support with the Alinean sales / marketing tool service / delivery?

The ROI Guy

Green IT security policies SaaS Pisello AlineanAlinean provides a highly secure software-as-a-service platform.

Cold Calling When You Don’t Know Who To Call

MTD Sales Training

Cold Calling Technique cold calling how to handle the no name policy tips on cold callingCold calling is difficult enough, but when you do not have any information, when you do not know the name of the decision maker (DM), it is even harder. Below is one way to make your job a little. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Sales Insurance Policies For Your Time, Ability, and Closing Your Next Deal

SalesGravy

We all take measures to make sure our homes, cars, lives, jewelry, and even appliances are insured, and if we pay money to insure those items in our life, what would it be worth to you if you could have insurance on your time, your ability to persist

Full Armor's Policy Portal: First Core Infrastructure Optimization Solution via Cloud

The ROI Guy

A new solution has been introduced that promises to change the way organizations implement and manage their core infrastructure via Microsoft Azure’s cloud computing platform. FullArmor’s PolicyPortal, running on Microsoft Azure, can help organization achieve infrastructure optimization leveraging the assets already in place, and without having to invest in incremental management infrastructure, training, labor or services.

Press Release: Alinean Completes SSAE 16 SOC 1 Audit

The ROI Guy

SSAE-16 security policies Security Assessment Pisello AlineanSecurity, governance and compliance tested and audited by independent accounting firm [link].

Sales Managers Can Help or Hurt, It's Up to Them.

Jeffrey Gitomer

Managers/Owners can encourage or discourage sales with their policies and actions. More sales are lost through poor sales management than through poor salesmanship. What's makes a great sales manager? Leadership

How do we protect the IP within the Alinean-powered sales / marketing tools?

The ROI Guy

security policies SaaS Pisello Alinean XcelLiveAccess to the Alinean-powered sales / marketing tools can be restricted to specific registered users and domains.

How to Kill Social Selling at Your Company

Sales Benchmark Index

However, company policies against social media are hampering many a sales team. I’ll explain the first component, Policy. I even provide a sample Social Media Policy for Sales. Policy – It all starts here. The Policy Problem. A Social Media Policy for Sales.

VIDEO SALES TIP: Are You Freaked Out by NOT Discounting?

The Sales Hunter

A better approach is a policy of NO discounting. That’s right… make it a policy that you don’t offer a discount. Have you come to believe you can only sell if you offer a discount? That’s crazy. You need to stop relying upon the discount.

When You Should Promote a Sales Rep to Sales Manager

Janek Performance Group

That you’re asking this question is smart policy – after all, internal promotions can make for a much smoother transition. Last time, we discussed why, contrary to popular belief, top sales reps can at times, make not so great sales managers.

Salesperson leaving the company? Commissions due?

Jeffrey Gitomer

Know your company's policy. If the policy is not written, prepare for the worst. Look at the policy, look at the boss. Changing jobs? Get fired? Are you owed money for commissions? Are you sure you're going to get paid? I'm not.

Tale of Two Frauds

The Sales Leader

Are your customer service policies sales prevention policies? Do you act as a customer advocate or a customer prosecutor? Observations from the real World

When You Are in the Hot Seat

Anne Miller

Your first best success insurance policy is to anticipate likely tough questions and practice appropriate answers in. Answering questions under pressure can be very unnerving. Think Mark Zuckerberg at the Senate Hearings a couple of weeks ago.)

Misalignment Continues to Be the True Foil Impeding Organizational Success

Increase Sales

As someone who avoids airline travel like the plague because of the hassle, it has been a long time since I actually read the policies stated when purchasing an airline ticket. Yet it is my current understanding, the policies do state that all seats are subject to certain conditions and passengers must follow the requests of airline employees. Yes, the passenger was at fault for not following the policies of the purchased airline ticket.

Live Chat is Great — But It Doesn’t Scale: Here’s How to Use Conversational Marketing to Effortlessly Book More Meetings

Drift

I typed out my whole story, detailing the dates, reason for wanting to cancel, and even acknowledged their current policy and why I thought this was an extenuating circumstance. The other day, I was trying to change a hotel reservation over chat.

The Quicksand of Customer Loyalty Those Nasty Complaints

Increase Sales

Unresolved customer complaints, for the most part, can be easily solved provided that everything from policies, procedures to systems are in alignment. The hotel could force me to take it or leave it (that’s our policy, you have heard that before), but the morning waitress remembers my special breakfast order even though I am only there 3 times a year. Building customer loyalty must address unsolved problems aka customer complaints.

5 Things Sales Managers Should Never Say To A Salesperson

MTD Sales Training

This is company policy. Blaming company policy, or your boss, or legislation changes only puts more pressure on people to conform, you want people who have creative ideas and innovative thoughts to build the future direction. Privacy Policy. No matter how long you’ve been associated with sales, you’ll never know it all.

Eating Workplace Culture One Bite at a Time – Part 09

Increase Sales

The shift is younger employees within the workplace culture want to be involved in setting the policies and being part of that overall process. This involvement extends to understanding the specifics of any pro-environment policies.

Six Things Politicians Can Learn From Sales

Tony Hughes

People just don’t believe them because of the endless spin, broken promises, reannouncing old policies, and the disingenuous way in which they drive agendas (smiling and positive but with mud all over your hands). Policy without good execution is a one-term government.

Executive Coaching Helps New Leaders Succeed

Steven Rosen

I provide executive coaching for leaders in their first 90 days as both an insurance policy and a way of doubling down on your investment. Providing them access to an executive coach in their first 90 days is like buying an insurance policy.

Live Chat is Great — But It Doesn’t Scale: Here’s How to Use Conversational Marketing to Effortlessly Book More Meetings

Drift

I typed out my whole story, detailing the dates, reason for wanting to cancel, and even acknowledged their current policy and why I thought this was an extenuating circumstance. The other day, I was trying to change a hotel reservation over chat. 150 words. Boom. I hit send. And then I got this: “Thanks for your message — support will reply as soon as a specialist becomes available.” Wait, what? Source. Drift Blog Marketing Sales live chat real time messaging

If You Follow the Lead Cow, You Will Step in the Mess That’s Left Behind

Pointclear

Sales Management: Create a 100% sales lead follow-up policy for the salespeople. Initiate a locked-down, rock-solid, no-exceptions lead follow-up policy. Sales Management: If you can’t execute a 100% sales lead follow-up policy by your own sales channel, hire someone to do it. James Obermayer, Executive Director and CEO of the Sales Lead Management Association and President of Sales Leakage Consulting is a regular guest blogger with ViewPoint.

Customer Loyalty So You Have It?

Increase Sales

Continue the same practices, policies, and procedures through archaic customer service training? In many cases it may be your policies, procedures and customer service training. The 20 th century business model focus was labor intensive. Creating satisfied customers was the goal. However, the 21 st century has changed the marketplace forever.

Leadership Lessons from the NFL

The Sales Leader

They create policies, plans, and action before they need to. The best leaders are proactive. The NFL has failed in this regard.

It's OK for Salespeople to Lie When This Happens

Understanding the Sales Force

His business was ruined - not because he is a Trump Supporter - he isn't - but because he was in a picture with Trump and people assume that he supported Trump's policies for healthcare. Image Copyright iStock Photos. This new world we're all living in is getting downright scary.

Conflict of Interest Explained in 500 Words or Less [With Examples]

Hubspot Sales

A politician owns stock in a company impacted by a government policy that will benefit the politician. It’s common for organizations to create policies and procedures to mitigate potential conflicts of interest.

Beyond A Buzzword: How to Do CSR Right

Sales and Marketing Management

Although once considered a strictly voluntary business strategy, over the past few decades CSR has come to be a mandatory policy at hundreds of organizations worldwide. Like anything worthwhile, implementing a robust CSR policy at your business takes time, effort and thought.

How To 265

Maximize profitability – sell value and manage price expectations

Sales Training Connection

This is not a training issue – it is a policy issue. The senior sales leadership needs to establish policies that relate pricing to customer value and the cost of doing business. And, requests for pricing exception must be managed, as a policy change issue not a price discounting issue.