How Would You Score on the “JF Relater Scale?”

Jonathan Farrington

“JF Relater Scale?” How would you do if you measured yourself on my “Relater Scale?” ” News: To follow … General Communication Communication Standards JF Relator Meter

Customer Relations: The Huge Gap Between Intention and Reality

Jonathan Farrington

There are books about customer relations; there are videos about customer relations; there are Gurus (mostly self-appointed) about customer relations. None of them actually have to deliver customer relations. Which gets us back to relations with customers.

Trending Sources

In Marketing Time Is Relative

Increase Sales

However even with shorter attention spans, what is the best marketing times is still “relative.”. Time in marketing is relative. * * * * *. Time is short or at least business people believe it to be.

Measured Yourself on the “Relater Meter” Lately?

Jonathan Farrington

What is your score on the “Relater Meter”? Every time we communicate with another person – by whatever means – it is an opportunity. Opportunity to do what?

Good Customer Relations – Why Bother?

Jonathan Farrington

No one’s going to get anywhere with customer relations until they recognize that customers are valued assets, not dumb milk cows for money. Customer relations is a strategic understanding, not a departmental name. General Customer Care Customer Relations Customer Service

Relate | Top Sales Trainer | Best Sales Trainer | Top Leadership.

Jeffrey Gitomer

Relate | Top Sales Trainer | Best Sales Trainer | Top Leadership Trainer. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. Gitomer | March 3, 2011 | 1 Comment. Tweet Share The first question is a casual one. I always ask people where they grew up.

Email Prospecting: Automate Your Info Gathering to Be Relevant and Relatable to Prospects

The Sales Hunter

Industry Websites – If you want to be a real thought leader and up your level of value, look on industry websites for industry-specific information that relates to their job and company. I’ve heard sales people say, “I don’t have the time to research a prospect.”

Listen, Excellent Customer Service is Going to Become THE Differentiator

Jonathan Farrington

These requirements are inter-related – i.e. it is more difficult to deliver consistently high standards in customer care, if the needs of both the organization and the staff are not taken into account. General Customer Care Customer Management Customer Relations Customer Service Customer care is set to become one of the most important issues facing businesses in every market – fact!

The True Value of Exceptional Customer Service & “Moments of Truth”

Jonathan Farrington

General Customer Care Customer Relations Customer Service Karen Clarke Moments of Truth Oracle Top Sales Blog Post Top Sales Blog Post of the Week Before I get into today’s topic, thank you all for my exceptionally bulging mailbox today.

Excuse Me, What Is With All the Social Hype in Small Business and Sales?

Increase Sales

Relating to others. small business Be the Red Jacket empathy relating to others. Pick up any business book, read any blog posting or engage in any conversation and if you are in business, the word social usually ends up appearing.

Sales Leadership – The Talent of Conveying Role Value

Increase Sales

When this talent is used in the correct manner, it works with other sales skills such as active listening , relating to others or diplomacy. Sales Training active listening effective communicator relating to others.

The Greatest Challenge for Top Salespeople

Increase Sales

Both marketing and selling share some of the same talents such as: Relating to others. Sales Attribute Index relating to others. With the business world dramatically changing from local to global and from big to small, the greatest challenge for top salespeople hands down is marketing.

The Pipeline ? Qualify and Disqualify

The Pipeline

their mission is to provide small and medium size organizations with relative, informative and entertaining business related videos via the internet. Home About The Pipeline. Contest. Free Resources. Search. 0 Subscribers. Subscribe by Email. We take privacy seriously.

The Pipeline ? What Did You Start?

The Pipeline

They did the usual things, relatively well for the most part, and in relatively the same way. Home About The Pipeline. Contest. Free Resources. Search. 0 Subscribers. Subscribe by Email. We take privacy seriously. Your email address will not be shared. Sign up for our Email Newsletter.

It’s Time to “Love the One you’re with”

Jonathan Farrington

General Customer Care Customer Focus Customer Relations . Most of the articles and blog posts that I have read recently discuss, in some detail, the need for sellers to raise their game.

Media Manners by Christina Hamlett

Increase Sales

There are times when the media relations business reminds me a lot of high school; specifically, prom season. Marketing Christina Hamlett media manners media relations business small business owners

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Jonathan Farrington's Blog ? Checked Yourself Lately on the.

Jonathan Farrington

Checked Yourself Lately on the “Relater Meter?” What is your score on the “Relater Meter?” ” Published by Jonathan Farrington at 2:40 am under General. Every time we communicate with another person – by whatever means – it is an opportunity.

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Spittoons and Customer Service – There is a Link!

Jonathan Farrington

When so much time and money is spent on training people about the need for constructive relations with customers, why is it often so bad? Which gets us back to relations with customers. We need to look at the whole company wide approach to Customer Relations.

The Pipeline ? ?But we're not IBM?

The Pipeline

Your company’s products and related services are utilized by companies of all types and sizes, Fortune 50 to mom and pop basement operations. Home About The Pipeline. Contest. Free Resources. Search. 0 Subscribers. Subscribe by Email. We take privacy seriously.

The Pipeline ? It's Not Always Easy

The Pipeline

Earlier this week, I posted on two related or intersecting topics sales leaders need to manage and improve. Home About The Pipeline. Contest. Free Resources. Search. 0 Subscribers. Subscribe by Email. We take privacy seriously. Your email address will not be shared.

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It Must Be Somebody’s Fault – Surely?

Jonathan Farrington

General Customer Care Customer Management Customer Relations Customer ServiceIt is still the case – sadly - that for every ten thousand blog posts and articles I read about winning new business, I read one about customer retention - why?

Jonathan Farrington's Blog ? In Business,Without Integrity We Have.

Jonathan Farrington

“Sincerity” is a much-used word in relation to selling. But do this, we must be open and honest – this is and always will be the essence of good commercial relations. In Business,Without Integrity We Have Nothing. Published by Jonathan Farrington at 3:09 am under General.

The Pipeline ? The Upside of Being Measured ? Sales eXchange ? 97

The Pipeline

It therefore follows that if the underlying assumptions or beliefs are inaccurate than so will the resulting approach and related actions, which can undermine their success. Home About The Pipeline. Contest. Free Resources. Search. 0 Subscribers. Subscribe by Email. We take privacy seriously.

Sales 16

You Connected with Someone on LinkedIn—Now What? On Breakthrough Business Strategies Radio

The Sales Heretic

Sales business LinkedIn public relations social media strategies successYou asked someone to connect with you on LinkedIn and they agreed. Great! So… what do you do next? How do you begin to build a relationship virtually? Listen to my appearance on Breakthrough Business Strategies Radio with special guest host Stephanie Calahan. In this eight-minute segment, I share nine tactics you can use to turn LinkedIn connections into actual [.].

How to Become an Expert?

A Sales Guy

This signal is called error-related negativity or the “oh shit!” Personal Development ACC Anterior Cingulate Cortex becoming an expert Brain Dopamine error-related negativity mistakes Oh Shit Circuit PatternBeing bad it turns out, is what makes us good. So make as many mistakes as you can. You will eventually become an expert. Our minds and more importantly our feelings require mistakes to learn. When mistakes are made our mind reacts physically.

The Science and Art of Selling by Alen Mayer ? Blog Archive.

The Science and Art of Selling

Forbidden. You dont have permission to access /2011/08/video-daily-sales-tip-21/ on this server. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request

Jonathan Farrington's Blog ? High Self-Esteem = Reduction in.

Jonathan Farrington

High Self-Esteem = Reduction in Conflict = Better Customer Relations = More Profitable Business = “No Brainer!” Hence my equation: High self-esteem = reduction in conflict = better customer relations = more profitable business.

Bad Corporate Policies

Sell More and Work Less

Observations from the real World Colleen Francis Company Policies Customer Experiences Customer Relations Engage Selling Solutions Have you ever come across a corporate policy so ridiculous that it leaves a bad taste in your mouth?

Which Salespeople are Easier to Train - Millennials or Veteran Salespeople?

Understanding the Sales Force

But it got me wondering, why is training a puppy relatively fast and easy while it is so much harder and takes so much longer to train salespeople? We brought home a puppy and we had him completely housebroken in 4 days.

How to Get New Salespeople to Take Off Like a Rocket Ship

Understanding the Sales Force

Quickly and immediate are relative to the learning curve and the sales cycle but are still the key outcomes. Image Copyright iStock Photos.

The Good, Bad, and Ugly of Sales Lead Response [Infographic]

Velocify

This infographic uncovers the good, the bad, and the ugly statistics related to online sales lead response. Once upon a time – before online web forms, mass emailing, and chat bots – sales was a relationship game, filled with rolodex files, wining and dining, and endless rounds of golf.

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Motivating Salespeople Involves Knowing Them

Anthony Cole Training

How well can you relate to the following situations: producers not meeting sales expectations, there aren't enough opportunities in the pipeline, too few of the people are carrying the sales production load for the entire team?

9 Types of Sales Automation Your Sales Team Should Be Using

Vainu

Or are you managing a team with sales reps that spend hours and hours logging deal-related activity in the CRM system and searching for decks hiding somewhere in an unnamed folder on their computer? Are you one of those sales reps that spend only one-third of your day actually selling? Does the rest of your day go to administrative tasks that could have easily been automated?

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Leadership Lessons from the NFL

Sell More and Work Less

Observations from the real World Client Success Colleen Francis Customer Relations Engage Selling Solutions NFL sales quota selling The Sales Leader The best leaders are proactive. They create policies, plans, and action before they need to. The NFL has failed in this regard.

The Best Event for Sales Enablement Leaders at Dreamforce Wasn’t Even on the Official Agenda

Smart Selling Tools

In just two years, the Soiree has become the go-to spot at Dreamforce for all things Sales Enablement related. One of the best experiences from Dreamforce 2017 was not on the official Dreamforce agenda – the Sales Enablement Soiree, an off-site lounge held at the Four Seasons.

Jonathan Farrington's Blog ? Isn't it Time You Focused on the.

Jonathan Farrington

There are books about customer relations; there are videos about customer relations, and there are Gurus (mostly self-appointed) about customer relations. None of them actually have to deliver customer relations. Isn’t it Time You Focused on the Customer Imperative?

The Perfect Close

Your Sales Management Guru

The quality of new sales related books coming out is amazing and The Perfect Close by James Muir is another high quality book to add to your library. The Perfect Close. -A A book review-.

Perhaps Hope is a Selling Strategy After All!

Understanding the Sales Force

All kinds of partisan and legal strategies will be discussed relative to the meaning, intent and context for the word hope. Image Copyright 2Jenn. You've heard that hope is not a strategy - and it isn't a strategy if you're sitting there saying to yourself, "I hope I win this deal.".

Sales Technology Best Practices: Superuser Tips for Success

Velocify

Be transparent about how specific actions and statuses trigger different workflows, why certain distribution programs and prioritization rules are in place, and how it all relates back to the organization’s overall contact strategy.

Top Sales Leaders Obsess About What Matters Most

Velocify

Prior to Velocify, Alyssa spent nearly a decade as a marketing and public relations consultant for Microsoft. Eat That Frog! , a best-selling book from author Brian Tracy teaches us that the most successful people tackle their biggest, hardest challenges first.