B2B strategy, B2C results

Sales and Marketing Management

Teaser: When marketers evolve their tactics and view digital media as a unique marketing function, they start to realize the cross-functional power it can have, its ability to independently impact the brand and the bottom line, and its capacity to deliver B2C results for B2B marketers. Issue Date: 2014-06-23. Author: George Pfeiffer.

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How to Create Lookalike Audiences & Target Ideal Customers Like a B2C Pro


If only you could clone the best customers produced from your account-based marketing campaigns… Well, you basically can, using a well-known and effective trick in the B2C toolbox that B2B types should be eager to adopt: lookalike audience targeting.

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What B2B Marketers Can Learn from B2C

Sales and Marketing Management

In business-to-consumer (B2C) industries, brands rarely invest resources in audience engagement without first conducting consumer research. Adapting a B2C marketing practice into the B2B arena. Author: Jay Mitchell There remains a distinct buyer-seller gap in the business-to-business (B2B) arena.

B2C 160

Closing the Gap Between B2B and B2C Sales Experiences

Sales Hacker

Join the conversation with sales leaders from Zoominfo, CloudShare, Seismic, Walnut, 6sense, and Sendoso to gain invaluable insight on how they suggest incorporating B2C digital experiences into B2B sales processes. The post Closing the Gap Between B2B and B2C Sales Experiences appeared first on Sales Hacker.

B2C 60

How to Improve Demand Generation with Empathy

Speaker: Brian Carroll, CEO & Founder of markempa

The highest priority for B2B marketers is effective demand generation (increasing lead quality and quantity). However, we can get so caught up in our ABM strategies, systems, tools, and investments that we lose sight of building deep empathy for the people in the accounts. In this webinar, you’ll learn how to go beyond rational-logic-based sales/marketing and adjust your strategy to understand better how buyers feel so that you can connect and help more customers buy.

Forget B2B vs. B2C – Long Live B2P Sales & Marketing


A majority of modern businesses fall into one of two categories: B2C (business-to-consumer) or B2B (business-to-business). The terms B2B and B2C are so ingrained in our vernacular that only seasoned vets will recall a time when such terms weren’t the status quo. While B2C brands have adapted in the face of an ever-sophisticated Internet audience, many of their B2B counterparts haven’t experienced a similar evolution.

B2C 138

4 Tips B2B Email Marketers Should Take from B2C Brands


That’s why some B2B email marketers are searching for inspiration in unlikely places: their B2C counterparts. To maximize your email performance during Q4 and beyond, consider these lessons from B2C brands: 1. You’d be hard-pressed to find a leading B2C brand sending plain text emails.

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A B2C Buying Trend That Will Impact B2B

SBI Growth

Amazon, the king of B2C is invading B2B. The world’s #1 B2C e-commerce site is crossing over to B2B. The B2C powerhouse is changing the future. Marketing is in a unique position to guide the executive team in the adoption of B2C channel best practices. They debated the impact of B2C trends on B2B distribution and purchasing. Ultimately, their advice was to replicate the B2C experience in the B2B space. If you don’t innovate, B2C may eat your lunch.

B2C 211

Sales is Not B2B or B2C. It Is Always 1to1.

The Sales Hunter

Regardless of whether you’re in B2B or B2C, we can’t lose sight that the sale is not made until it’s 1to1 — one person connecting with one person. What does your sales funnel look like? Only when we get to the one-to-one conversation will we be in a situation to understand what the customer is […]. Blog Professional Selling Skills Prospecting customer high-profit prospecting prospect prospecting sales prospecting

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Does a B2B Business Need a Different CRM Than a B2C Business?

Sales Hacker

B2B vs B2C CRMs — let’s break it down. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. If you’re a company that serves both B2C and B2B, you might need both types of CRMs. How do B2C and B2B clients differ?

B2C 72

4 Ways to Make B2B Sales as Smart as B2C Sales

Sales and Marketing Management

With the long history of data availability available to B2C salespeople, they’re able to better track, recognize, and understand their prospects and the buying trips they take. It’s also allowed them to leverage analytics in ways only once possible by their B2C counterparts. Author: Jonathan Gray Analytics define the business-to-consumer journey.

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Not B2C or B2B, But B2I (Business to Individual)

Sales and Marketing Management

Issue Date: 2013-09-03. Author: Michael Ni. Teaser: While the concept of one-to-one sales is not new, the change in buyer behavior to expect self-service discovery, engagement and buying combined with the power of automation and data analysis is. Vendors can now take advantage of that technology to deliver on the promise of personalization on a mass scale. So what’s a marketer to do in this old, new world of B2I?

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Applying Proven B2C Marketing Techniques to B2B Sales and Marketing Processes

Sales and Marketing Management

Teaser: When it comes to adopting such successful B2C marketing techniques within the B2B space, the time is now. When it comes to adopting such successful B2C marketing techniques within the B2B space, the time is now. Issue Date: 2013-01-13. Author: Jim Swift. read more

B2C 177

Forget B2C or B2B—Focus on H2H Instead

No More Cold Calling

Buyers don’t really care whether we’re B2C or B2B, nor do they understand or care about all the complex jargon we use to describe our markets and products. Bryan Kramer explains the significance is his Social Media Today article—“ There Is No More B2B or B2C: There Is Only H2H (Human to Human).”. Here’s a snippet: The fact is that the lines are so far blurred now between the two marketing segments [B2B and B2C] that it’s hard to differentiate between the two anymore.

B2C 178

B2B Buying Behavior – Is It Shifting to B2C?


Consumerization of how people are buying software is the overarching theme of this podcast about Sales Development with David Dulany, Founder & CEO of Tenbound and Greg Reffner, Founder & CEO of ABSTRAKT. “It kind of dawned on me that the key to successful sales development, in general, is strong project management so you can apply that to the messaging and the scripts and the playbook. Source.

B2C 40

B2C Sales Tactics Can Work Great in B2B Sales Situations

The Sales Hunter

Timing, emotion and personality still play a big role in B2B selling situations, yet too many salespeople leave them out. The reason they leave them out is they feel the customer is all business and they’re dealing with them either via email or some sort of a bidding process. It doesn’t matter. Time, emotion and personality still play a big role. . Timing is not just matching up your offering to the decision-making timeline the customer has. It’s more than that.

B2C 150

Making B2B More Like B2C Sales???

Partners in Excellence

” There’s a lot I agree with, but one point stood out, Make B2B More Like B2C. I don’t disagree, in fact, there are huge amounts we can learn from B2C, particularly in the areas of personalization, customer experience, and ease of doing business. We also see many of the trends in B2C leading B2B. All lessons learned from B2C. But we have to recognize, in many cases there are real limitations to scaling our companies leveraging B2C models.

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B2B vs B2C Sales: What Are the Key Differences and Similarities?

Badger Maps

Understanding the difference between B2B and B2C is a fundamental part of sales. Learn the key difference between these two different types of sales and become

B2C 65

B2B Customers Want B2C Kind of Customer Experience


How B2C Influence on B2B Customer Experience. The buyer’s journey of B2B is completely different and more complex than B2C. This is vastly different from the simpler interaction you see with B2C, where the motivation to purchase is often instinctive and impulsive. Building a B2B relationship is not a simple, quick transaction like with B2C. Then what are the B2C customer experience strategies that B2B can steal? Written By. Rahul Thakur. Share.

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The key differences between B2C & B2B Sales Market Segmentation

Sue Barrett

The post The key differences between B2C & B2B Sales Market Segmentation appeared first on Barrett Sales Blog. A word of caution, this topic can be very tricky as there are various schools of thought around what is a segment and how to segment, with Marketing Segmentation being the most well known in business circles. However, for the purposes of this article, I want to focus on an area that is less well […].

B2C Sales: A Comparison With B2B and How to Do Them Right

Hubspot Sales

Though they’re both selling the same product, Ryan is engaging in a type of sales known as B2C while Reana is engaging in one known as B2B. Another term for consumer sales is B2C or "business to consumer." B2C businesses sell goods and services for individual use or consumption.

How Sales Leaders Should Be Thinking About Innovation in 2020

SBI Growth

Running a sales transformation is difficult. In our experience at SBI, we have found that the organization’s culture, increased collaboration, and focus on value creation are key levers to successfully grow revenue. Additionally, we also see innovation as being a.

B2C 209

31+ Flavors of CRM – Got B2C Sales CRM?


There are so many flavors of CRM from social CRM, sales CRM, call-centric CRM, lead management CRM, marketing CRM and the list goes on and on, tailored by vertical, B2C, B2B, and more. Some systems are focused on doing one thing very well and for Leads360 that one thing is a B2C sales. In this post, we’ll talk about how the B2C sales process is so unique and what to look for in a B2C sales-focused CRM solution. B2B vs. B2C CRM. What to look for in B2C Sales CRM.

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How to Train B2C Reps in B2B Sales

Sales Result

Business-to-business selling is a whole different beast than selling direct to consumers. Different needs, personas, sales processes, and statements of value only scrape the surface of the variances between the two. Sales Training Sales Team Enablement

B2C 45

The key differences between B2C & B2B Sales Market Segmentation

Sue Barrett

The post The key differences between B2C & B2B Sales Market Segmentation appeared first on Barrett Sales Blog. A word of caution, this topic can be very tricky as there are various schools of thought around what is a segment and how to segment, with Marketing Segmentation being the most well known in business circles. However, for the purposes of this article, I want to focus on an area that is less well […].

How Customer-Centric CEOs Grow Revenue Faster Than the Competition

SBI Growth

Did you know that 70% of the buying experience is based on how the customer feels they are treated? Failing to deliver a good customer experience – from the customer’s perspective – has real consequences. The good news is, if a.

Is Your Contact Center a Cost or Value Center, and Who’s Counting?

SBI Growth

Regardless if your company is B2B or B2C, your customers navigate a myriad of channels to connect with your business. Whether those channels are owned by your company (your 800 number or LiveChat on your website), or a third party.

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Your Pricing Strategy Is More Than a Plan for New Logos—Why Renewals Matter

SBI Growth

Article Pricing Strategy Uncategorized 2020 ABM Account Based Marketing amazon annual planning b2b B2C business business blog business growth chris jenkins consultant consulting blog cross-sell cs customer success discounting existing customer make the number make your number Marketing new logo Price pricing strategy prime purchase renew renewals revenue growth revenue growth workbook revenue retention RGM saas sales Sales Force SBI blog subscription top articles upsell versioning

Lead Management – Enabling Your Sales Team with Technology

SBI Growth

Traditional CRMs are excellent at optimizing opportunity management, but their lead management functionality is often lacking due to the ad hoc nature of lead management. This results in BRD teams tracking their prospecting activity outside of the system in a.

How Do You Measure Customer Experience?

SBI Growth

Article Corporate Strategy Marketing Strategy Sales Strategy article b2b B2C baseline behavioral books boss ceo chief customer officef 2.0 Recently, my colleague Sid Nakappan wrote an article on How the CEO can jumpstart the Customer Experience Transformation. If your boss put this article on your desk, you are probably getting started. With the interest of beginning with the end.

Fast Frame of the Week – The Top 5 Keys to Managing Customer Relationships

SBI Growth

In this week’s video, Greg Clark, the CMO for Caliber Collision Centers, answers the question: “If you borrow a B2C best practice and apply it to B2B companies, what is. Corporate Strategy Marketing Strategy Sales Strategy Video b2b B2C Caliber Collision Centers CMO CRM crm data customer reputation management fast frame Greg Clark revenue growthWelcome to the Revenue Growth Fast Frame of the Week.

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90% of B2C Brand Conversations Happen Offline. True for B2B, Too?


B2C 122

Leveraging Enterprise Sales Expertise to Accelerate out of the Start-Up Phase

SBI Growth

Joining us on the hbspt.cta.load(23541, '4e7a7e0e-dade-48a6-952f-c74186299010', {}); is Ryan Mang, Chief Revenue Officer for Axial. Axial is a private network that connects members through an online platform, intimate events, curated introductions, and the most sophisticated deal-oriented matching engine in.

AI in Marketing: How and Why Your Peers Are Leveraging It

SBI Growth

Remember ‘big data’ and ‘advanced analytics’? These trends gradually evolved over the past decade as more and more businesses jumped on the bandwagon; ultimately paving the way for the next truly revolutionary tool in marketing: Artificial Intelligence (AI). Read on to.

How Better Storytelling Generates More Revenue

SBI Growth

Joining us on SBI TV is Jim O’Gara. And Jim is the CEO of StoryDimensions. StoryDimensions is a sales enablement technology company that captures, develops, and delivers real customer insights and stories that B2B sales professionals can use to establish.

Perfect Your Market Entry Strategy

SBI Growth

Joining us on hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); is Walt Megura, the Vice President of Emerging Industry Segments and Channels for Ericcson, one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of.

Leveraging Commercial Best Practices For The Sales Leaders Across The Portfolio

SBI Growth

Article Sales Strategy analytics b2b B2C ceo comp planning compensation cro cross-sell david aspinall deals EBITDA equity firm firms forecast stage historical trend analysis management PE pipeline and forecast private equity quota quota setting saas sales stage software topics upsell valuationsThis Ain’t Your Daddy’s PE Firm! There are some very interesting features in today’s Private Equity landscape that are having a real effect on the PE/Portfolio company relationship.

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Hurdle Your Competition by Implementing These Marketing Best Practices

SBI Growth

Greg’s audience consists of B2C consumers as well as B2B audiences. Marketing Strategy Podcast B2B customers B2C build a brand Chief Marketing Officer CMO customer acquisition lifecycle customer management customer reputation leverage customer satisfaction marketing best practices measure reputation effectiveness reputation management revenue growth diagnosticJoining us for today’s show is Greg Clark, the Chief Marketing Officer for Caliber Collision Centers.

Why You Should be Focusing on EX

SBI Growth

Joining us on SBI’s Fast Frame of the Week is Curt Redden, the Global Director of Talent Development for UPS Capital. If you’d prefer to listen to the podcast version, click here.

B2C 171

Bad News—Your Expensive Marketing Tech Stack Doesn’t Mean You’re a Digital Innovator

SBI Growth

Too often marketing leaders focus their digital initiatives on one thing: lead generation. So, if you’re like most CMOs, you’re investing a lot of time and energy into your website, marketing automation platform and maybe some tools to provide enhanced.