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In today’s era of instant communications, social media has been both a positive and a negative element of most companies’ marketing outreach. Companies can respond to complaints in real time thanks to Twitter and Facebook, and in the process, customers who are angry and dissatisfied can become happy customers. MORE
Joining us on the SBI Podcast is Sangram Vajre, Chief Evangelist and Co-Founder of Terminus. Sangram is one of the 21 B2B influencers to watch by the B2B News Network. And many in the audience know Sangram as the founder. MORE
Buyers don’t really care whether we’re B2C or B2B, nor do they understand or care about all the complex jargon we use to describe our markets and products. Bryan Kramer explains the significance is his Social Media Today article—“ There Is No More B2B or B2C: There Is Only H2H (Human to Human).”. Here’s a snippet: The fact is that the lines are so far blurred now between the two marketing segments [B2B and B2C] that it’s hard to differentiate between the two anymore. MORE
With the long history of data availability available to B2C salespeople, they’re able to better track, recognize, and understand their prospects and the buying trips they take. It’s also allowed them to leverage analytics in ways only once possible by their B2C counterparts. Author: Jonathan Gray Analytics define the business-to-consumer journey. MORE
Running a sales transformation is difficult. In our experience at SBI, we have found that the organization’s culture, increased collaboration, and focus on value creation are key levers to successfully grow revenue. Additionally, we also see innovation as being a. MORE
Blog Consultative Selling Customer Service Professional Selling Skills B2B b2c closes closing closing a sale emotion prospecting sales selling skillsRegardless of what you sell and the process with which you sell it, there will always be buyers who will not base their buying decision on rational logic. I’ll even go as far to say there is no such thing as a 100% rational buyer. Regardless of what the sale is, there will always […]. MORE
In business-to-consumer (B2C) industries, brands rarely invest resources in audience engagement without first conducting consumer research. Adapting a B2C marketing practice into the B2B arena. Author: Jay Mitchell There remains a distinct buyer-seller gap in the business-to-business (B2B) arena. MORE
Regardless of whether you’re in B2B or B2C, we can’t lose sight that the sale is not made until it’s 1to1 — one person connecting with one person. What does your sales funnel look like? Only when we get to the one-to-one conversation will we be in a situation to understand what the customer is […]. Blog Professional Selling Skills Prospecting customer high-profit prospecting prospect prospecting sales prospecting MORE
Timing, emotion and personality still play a big role in B2B selling situations, yet too many salespeople leave them out. The reason they leave them out is they feel the customer is all business and they’re dealing with them either via email or some sort of a bidding process. It doesn’t matter. Time, emotion and personality still play a big role. . Timing is not just matching up your offering to the decision-making timeline the customer has. It’s more than that. MORE
Amazon, the king of B2C is invading B2B. The world’s #1 B2C e-commerce site is crossing over to B2B. The B2C powerhouse is changing the future. Marketing is in a unique position to guide the executive team in the adoption of B2C channel best practices. They debated the impact of B2C trends on B2B distribution and purchasing. Ultimately, their advice was to replicate the B2C experience in the B2B space. If you don’t innovate, B2C may eat your lunch. MORE
The post The key differences between B2C & B2B Sales Market Segmentation appeared first on Barrett Sales Blog. A word of caution, this topic can be very tricky as there are various schools of thought around what is a segment and how to segment, with Marketing Segmentation being the most well known in business circles. However, for the purposes of this article, I want to focus on an area that is less well […]. MORE
The differences between B2B marketing and B2C marketing run deep. Today we’re putting our differences aside because we believe, there’s a lot B2B marketers can learn from their B2C counterparts. It’s a common practice among B2C marketers, but only 15% of B2B brands have an established influencer marketing program ( source ). In the B2C world, influencer marketing is fairly straightforward and generates more immediate results. MORE
Business-to-business selling is a whole different beast than selling direct to consumers. Different needs, personas, sales processes, and statements of value only scrape the surface of the variances between the two. Sales Training Sales Team Enablement MORE
Consumerization of how people are buying software is the overarching theme of this podcast about Sales Development with David Dulany, Founder & CEO of Tenbound and Greg Reffner, Founder & CEO of ABSTRAKT. “It kind of dawned on me that the key to successful sales development, in general, is strong project management so you can apply that to the messaging and the scripts and the playbook. Source. MORE
Though they’re both selling the same product, Ryan is engaging in a type of sales known as B2C while Reana is engaging in one known as B2B. Another term for consumer sales is B2C or "business to consumer." B2C businesses sell goods and services for individual use or consumption. MORE
In this week’s video, Greg Clark, the CMO for Caliber Collision Centers, answers the question: “If you borrow a B2C best practice and apply it to B2B companies, what is. Corporate Strategy Marketing Strategy Sales Strategy Video b2b B2C Caliber Collision Centers CMO CRM crm data customer reputation management fast frame Greg Clark revenue growthWelcome to the Revenue Growth Fast Frame of the Week. MORE
If only you could clone the best customers produced from your account-based marketing campaigns… Well, you basically can, using a well-known and effective trick in the B2C toolbox that B2B types should be eager to adopt: lookalike audience targeting. MORE
Joining us on SBI TV is Jim O’Gara. And Jim is the CEO of StoryDimensions. StoryDimensions is a sales enablement technology company that captures, develops, and delivers real customer insights and stories that B2B sales professionals can use to establish. MORE
Joining us on hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); is Walt Megura, the Vice President of Emerging Industry Segments and Channels for Ericcson, one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of. MORE
Did you know that 70% of the buying experience is based on how the customer feels they are treated? Failing to deliver a good customer experience – from the customer’s perspective – has real consequences. The good news is, if a. MORE
Joining us on SBI’s Fast Frame of the Week is Curt Redden, the Global Director of Talent Development for UPS Capital. If you’d prefer to listen to the podcast version, click here. MORE
Teaser: When it comes to adopting such successful B2C marketing techniques within the B2B space, the time is now. When it comes to adopting such successful B2C marketing techniques within the B2B space, the time is now. Issue Date: 2013-01-13. Author: Jim Swift. read more MORE
Greg’s audience consists of B2C consumers as well as B2B audiences. Marketing Strategy Podcast B2B customers B2C build a brand Chief Marketing Officer CMO customer acquisition lifecycle customer management customer reputation leverage customer satisfaction marketing best practices measure reputation effectiveness reputation management revenue growth diagnosticJoining us for today’s show is Greg Clark, the Chief Marketing Officer for Caliber Collision Centers. MORE
Traditional CRMs are excellent at optimizing opportunity management, but their lead management functionality is often lacking due to the ad hoc nature of lead management. This results in BRD teams tracking their prospecting activity outside of the system in a. MORE
Joining us on the hbspt.cta.load(23541, '4e7a7e0e-dade-48a6-952f-c74186299010', {}); is Ryan Mang, Chief Revenue Officer for Axial. Axial is a private network that connects members through an online platform, intimate events, curated introductions, and the most sophisticated deal-oriented matching engine in. MORE
Issue Date: 2013-09-03. Author: Michael Ni. Teaser: While the concept of one-to-one sales is not new, the change in buyer behavior to expect self-service discovery, engagement and buying combined with the power of automation and data analysis is. Vendors can now take advantage of that technology to deliver on the promise of personalization on a mass scale. So what’s a marketer to do in this old, new world of B2I? MORE
How B2C Influence on B2B Customer Experience. The buyer’s journey of B2B is completely different and more complex than B2C. This is vastly different from the simpler interaction you see with B2C, where the motivation to purchase is often instinctive and impulsive. Building a B2B relationship is not a simple, quick transaction like with B2C. Then what are the B2C customer experience strategies that B2B can steal? Written By. Rahul Thakur. Share. MORE
Sales Strategy Video B2B customers B2C bank banking business customer acquisition customer acquisition lifecycle customer experience customer lifecycle customer management customer reputation CX cx design doris raimundi emotional narrative family business go to market strategy Go-To-Market make your number Matt Sharrers money reputation management revenue attribution revenue growth diagnostic sales operations sales operations analyst sbi tv svp us bank MORE
Article Corporate Strategy Marketing Strategy Sales Strategy article b2b B2C baseline behavioral books boss ceo chief customer officef 2.0 Recently, my colleague Sid Nakappan wrote an article on How the CEO can jumpstart the Customer Experience Transformation. If your boss put this article on your desk, you are probably getting started. With the interest of beginning with the end. MORE
B2B vs B2C CRMs — let’s break it down. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. If you’re a company that serves both B2C and B2B, you might need both types of CRMs. How do B2C and B2B clients differ? MORE
There are so many flavors of CRM from social CRM, sales CRM, call-centric CRM, lead management CRM, marketing CRM and the list goes on and on, tailored by vertical, B2C, B2B, and more. Some systems are focused on doing one thing very well and for Leads360 that one thing is a B2C sales. In this post, we’ll talk about how the B2C sales process is so unique and what to look for in a B2C sales-focused CRM solution. B2B vs. B2C CRM. What to look for in B2C Sales CRM. MORE
Joining us on SBI TV is Joe Vitalone, Chief Sales and Marketing Officer at Razberi Technologies, and the top expert at developing and executing a sales strategy at scale through channel partners. Razberi Technologies offers a reliable, secure, and network-friendly. MORE
Joining us on hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); is Christopher Bray, the Senior Vice President and GM for Cylance, a provider of artificial intelligence and real threat prevention. Christopher has launched products across multiple organizations, and is a top revenue. MORE
Understanding the difference between B2B and B2C is a fundamental part of sales. Learn the key difference between these two different types of sales and become MORE
The post The key differences between B2C & B2B Sales Market Segmentation appeared first on Barrett Sales Blog. A word of caution, this topic can be very tricky as there are various schools of thought around what is a segment and how to segment, with Marketing Segmentation being the most well known in business circles. However, for the purposes of this article, I want to focus on an area that is less well […]. MORE
Article Pricing Strategy Uncategorized 2020 ABM Account Based Marketing amazon annual planning b2b B2C business business blog business growth chris jenkins consultant consulting blog cross-sell cs customer success discounting existing customer make the number make your number Marketing new logo Price pricing strategy prime purchase renew renewals revenue growth revenue growth workbook revenue retention RGM saas sales Sales Force SBI blog subscription top articles upsell versioning MORE
A majority of modern businesses fall into one of two categories: B2C (business-to-consumer) or B2B (business-to-business). The terms B2B and B2C are so ingrained in our vernacular that only seasoned vets will recall a time when such terms weren’t the status quo. While B2C brands have adapted in the face of an ever-sophisticated Internet audience, many of their B2B counterparts haven’t experienced a similar evolution. MORE
” There’s a lot I agree with, but one point stood out, Make B2B More Like B2C. I don’t disagree, in fact, there are huge amounts we can learn from B2C, particularly in the areas of personalization, customer experience, and ease of doing business. We also see many of the trends in B2C leading B2B. All lessons learned from B2C. But we have to recognize, in many cases there are real limitations to scaling our companies leveraging B2C models. MORE
Teaser: When marketers evolve their tactics and view digital media as a unique marketing function, they start to realize the cross-functional power it can have, its ability to independently impact the brand and the bottom line, and its capacity to deliver B2C results for B2B marketers. Issue Date: 2014-06-23. Author: George Pfeiffer. MORE
Regardless if your company is B2B or B2C, your customers navigate a myriad of channels to connect with your business. Whether those channels are owned by your company (your 800 number or LiveChat on your website), or a third party. MORE
B2C Related Topics 
Zoominfo
JANUARY 27, 2021
If only you could clone the best customers produced from your account-based marketing campaigns… Well, you basically can, using a well-known and effective trick in the B2C toolbox that B2B types should be eager to adopt: lookalike audience targeting.
Sales and Marketing Management
JUNE 22, 2014
Teaser: When marketers evolve their tactics and view digital media as a unique marketing function, they start to realize the cross-functional power it can have, its ability to independently impact the brand and the bottom line, and its capacity to deliver B2C results for B2B marketers. Issue Date: 2014-06-23. Author: George Pfeiffer.
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Zoominfo
OCTOBER 4, 2019
A majority of modern businesses fall into one of two categories: B2C (business-to-consumer) or B2B (business-to-business). The terms B2B and B2C are so ingrained in our vernacular that only seasoned vets will recall a time when such terms weren’t the status quo. While B2C brands have adapted in the face of an ever-sophisticated Internet audience, many of their B2B counterparts haven’t experienced a similar evolution.
Zoominfo
MARCH 26, 2018
The differences between B2B marketing and B2C marketing run deep. Today we’re putting our differences aside because we believe, there’s a lot B2B marketers can learn from their B2C counterparts. It’s a common practice among B2C marketers, but only 15% of B2B brands have an established influencer marketing program ( source ). In the B2C world, influencer marketing is fairly straightforward and generates more immediate results.
Sales and Marketing Management
MARCH 22, 2019
In business-to-consumer (B2C) industries, brands rarely invest resources in audience engagement without first conducting consumer research. Adapting a B2C marketing practice into the B2B arena. Author: Jay Mitchell There remains a distinct buyer-seller gap in the business-to-business (B2B) arena.
The Sales Hunter
FEBRUARY 14, 2017
Regardless of whether you’re in B2B or B2C, we can’t lose sight that the sale is not made until it’s 1to1 — one person connecting with one person. What does your sales funnel look like? Only when we get to the one-to-one conversation will we be in a situation to understand what the customer is […]. Blog Professional Selling Skills Prospecting customer high-profit prospecting prospect prospecting sales prospecting
Sales Hacker
JUNE 3, 2021
B2B vs B2C CRMs — let’s break it down. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. If you’re a company that serves both B2C and B2B, you might need both types of CRMs. How do B2C and B2B clients differ?
Tenbound
MAY 28, 2021
Consumerization of how people are buying software is the overarching theme of this podcast about Sales Development with David Dulany, Founder & CEO of Tenbound and Greg Reffner, Founder & CEO of ABSTRAKT. “It kind of dawned on me that the key to successful sales development, in general, is strong project management so you can apply that to the messaging and the scripts and the playbook. Source.
No More Cold Calling
MAY 20, 2014
Buyers don’t really care whether we’re B2C or B2B, nor do they understand or care about all the complex jargon we use to describe our markets and products. Bryan Kramer explains the significance is his Social Media Today article—“ There Is No More B2B or B2C: There Is Only H2H (Human to Human).”. Here’s a snippet: The fact is that the lines are so far blurred now between the two marketing segments [B2B and B2C] that it’s hard to differentiate between the two anymore.
The Sales Hunter
AUGUST 29, 2012
Timing, emotion and personality still play a big role in B2B selling situations, yet too many salespeople leave them out. The reason they leave them out is they feel the customer is all business and they’re dealing with them either via email or some sort of a bidding process. It doesn’t matter. Time, emotion and personality still play a big role. . Timing is not just matching up your offering to the decision-making timeline the customer has. It’s more than that.
Hubspot Sales
JANUARY 13, 2020
Though they’re both selling the same product, Ryan is engaging in a type of sales known as B2C while Reana is engaging in one known as B2B. Another term for consumer sales is B2C or "business to consumer." B2C businesses sell goods and services for individual use or consumption.
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Badger Maps
FEBRUARY 24, 2020
Understanding the difference between B2B and B2C is a fundamental part of sales. Learn the key difference between these two different types of sales and become
Sales and Marketing Management
JULY 3, 2017
With the long history of data availability available to B2C salespeople, they’re able to better track, recognize, and understand their prospects and the buying trips they take. It’s also allowed them to leverage analytics in ways only once possible by their B2C counterparts. Author: Jonathan Gray Analytics define the business-to-consumer journey.
Sales and Marketing Management
SEPTEMBER 2, 2013
Issue Date: 2013-09-03. Author: Michael Ni. Teaser: While the concept of one-to-one sales is not new, the change in buyer behavior to expect self-service discovery, engagement and buying combined with the power of automation and data analysis is. Vendors can now take advantage of that technology to deliver on the promise of personalization on a mass scale. So what’s a marketer to do in this old, new world of B2I?
Partners in Excellence
APRIL 19, 2017
” There’s a lot I agree with, but one point stood out, Make B2B More Like B2C. I don’t disagree, in fact, there are huge amounts we can learn from B2C, particularly in the areas of personalization, customer experience, and ease of doing business. We also see many of the trends in B2C leading B2B. All lessons learned from B2C. But we have to recognize, in many cases there are real limitations to scaling our companies leveraging B2C models.
Sales and Marketing Management
JANUARY 12, 2013
Teaser: When it comes to adopting such successful B2C marketing techniques within the B2B space, the time is now. When it comes to adopting such successful B2C marketing techniques within the B2B space, the time is now. Issue Date: 2013-01-13. Author: Jim Swift. read more
MarketJoy
MAY 8, 2018
How B2C Influence on B2B Customer Experience. The buyer’s journey of B2B is completely different and more complex than B2C. This is vastly different from the simpler interaction you see with B2C, where the motivation to purchase is often instinctive and impulsive. Building a B2B relationship is not a simple, quick transaction like with B2C. Then what are the B2C customer experience strategies that B2B can steal? Written By. Rahul Thakur. Share.
Sue Barrett
NOVEMBER 14, 2019
The post The key differences between B2C & B2B Sales Market Segmentation appeared first on Barrett Sales Blog. A word of caution, this topic can be very tricky as there are various schools of thought around what is a segment and how to segment, with Marketing Segmentation being the most well known in business circles. However, for the purposes of this article, I want to focus on an area that is less well […].
Velocify
JUNE 26, 2012
There are so many flavors of CRM from social CRM, sales CRM, call-centric CRM, lead management CRM, marketing CRM and the list goes on and on, tailored by vertical, B2C, B2B, and more. Some systems are focused on doing one thing very well and for Leads360 that one thing is a B2C sales. In this post, we’ll talk about how the B2C sales process is so unique and what to look for in a B2C sales-focused CRM solution. B2B vs. B2C CRM. What to look for in B2C Sales CRM.
Sales Result
JULY 2, 2018
Business-to-business selling is a whole different beast than selling direct to consumers. Different needs, personas, sales processes, and statements of value only scrape the surface of the variances between the two. Sales Training Sales Team Enablement
Sue Barrett
NOVEMBER 14, 2019
The post The key differences between B2C & B2B Sales Market Segmentation appeared first on Barrett Sales Blog. A word of caution, this topic can be very tricky as there are various schools of thought around what is a segment and how to segment, with Marketing Segmentation being the most well known in business circles. However, for the purposes of this article, I want to focus on an area that is less well […].
Sales Benchmark Index
AUGUST 26, 2020
Running a sales transformation is difficult. In our experience at SBI, we have found that the organization’s culture, increased collaboration, and focus on value creation are key levers to successfully grow revenue. Additionally, we also see innovation as being a.
Sales Benchmark Index
SEPTEMBER 23, 2019
Regardless if your company is B2B or B2C, your customers navigate a myriad of channels to connect with your business. Whether those channels are owned by your company (your 800 number or LiveChat on your website), or a third party.
Sales Benchmark Index
SEPTEMBER 16, 2019
Traditional CRMs are excellent at optimizing opportunity management, but their lead management functionality is often lacking due to the ad hoc nature of lead management. This results in BRD teams tracking their prospecting activity outside of the system in a.
Sales Benchmark Index
MARCH 10, 2020
Did you know that 70% of the buying experience is based on how the customer feels they are treated? Failing to deliver a good customer experience – from the customer’s perspective – has real consequences. The good news is, if a.
Sales Benchmark Index
JANUARY 15, 2019
Article Corporate Strategy Marketing Strategy Sales Strategy article b2b B2C baseline behavioral books boss ceo chief customer officef 2.0 Recently, my colleague Sid Nakappan wrote an article on How the CEO can jumpstart the Customer Experience Transformation. If your boss put this article on your desk, you are probably getting started. With the interest of beginning with the end.
Increase Sales
JUNE 26, 2013
In today’s era of instant communications, social media has been both a positive and a negative element of most companies’ marketing outreach. Companies can respond to complaints in real time thanks to Twitter and Facebook, and in the process, customers who are angry and dissatisfied can become happy customers.
Sales Benchmark Index
OCTOBER 9, 2019
Article Pricing Strategy Uncategorized 2020 ABM Account Based Marketing amazon annual planning b2b B2C business business blog business growth chris jenkins consultant consulting blog cross-sell cs customer success discounting existing customer make the number make your number Marketing new logo Price pricing strategy prime purchase renew renewals revenue growth revenue growth workbook revenue retention RGM saas sales Sales Force SBI blog subscription top articles upsell versioning
Sales Benchmark Index
MAY 25, 2018
In this week’s video, Greg Clark, the CMO for Caliber Collision Centers, answers the question: “If you borrow a B2C best practice and apply it to B2B companies, what is. Corporate Strategy Marketing Strategy Sales Strategy Video b2b B2C Caliber Collision Centers CMO CRM crm data customer reputation management fast frame Greg Clark revenue growthWelcome to the Revenue Growth Fast Frame of the Week.
Sales Benchmark Index
OCTOBER 27, 2018
Joining us on SBI TV is Jim O’Gara. And Jim is the CEO of StoryDimensions. StoryDimensions is a sales enablement technology company that captures, develops, and delivers real customer insights and stories that B2B sales professionals can use to establish.
The Sales Hunter
AUGUST 11, 2015
Blog Consultative Selling Customer Service Professional Selling Skills B2B b2c closes closing closing a sale emotion prospecting sales selling skillsRegardless of what you sell and the process with which you sell it, there will always be buyers who will not base their buying decision on rational logic. I’ll even go as far to say there is no such thing as a 100% rational buyer. Regardless of what the sale is, there will always […].
Sales Benchmark Index
NOVEMBER 10, 2018
Joining us on the SBI Podcast is Sangram Vajre, Chief Evangelist and Co-Founder of Terminus. Sangram is one of the 21 B2B influencers to watch by the B2B News Network. And many in the audience know Sangram as the founder.
Sales Benchmark Index
SEPTEMBER 21, 2018
Joining us on hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); is Walt Megura, the Vice President of Emerging Industry Segments and Channels for Ericcson, one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of.
Sales Benchmark Index
SEPTEMBER 14, 2018
Joining us on the hbspt.cta.load(23541, '4e7a7e0e-dade-48a6-952f-c74186299010', {}); is Ryan Mang, Chief Revenue Officer for Axial. Axial is a private network that connects members through an online platform, intimate events, curated introductions, and the most sophisticated deal-oriented matching engine in.
Sales Benchmark Index
AUGUST 24, 2018
Sales Strategy Video B2B customers B2C bank banking business customer acquisition customer acquisition lifecycle customer experience customer lifecycle customer management customer reputation CX cx design doris raimundi emotional narrative family business go to market strategy Go-To-Market make your number Matt Sharrers money reputation management revenue attribution revenue growth diagnostic sales operations sales operations analyst sbi tv svp us bank
Sales Benchmark Index
DECEMBER 1, 2018
Joining us on SBI’s Fast Frame of the Week is Curt Redden, the Global Director of Talent Development for UPS Capital. If you’d prefer to listen to the podcast version, click here.
Sales Benchmark Index
NOVEMBER 2, 2018
Joining us on SBI TV is Joe Vitalone, Chief Sales and Marketing Officer at Razberi Technologies, and the top expert at developing and executing a sales strategy at scale through channel partners. Razberi Technologies offers a reliable, secure, and network-friendly.
Sales Benchmark Index
SEPTEMBER 5, 2018
Joining us on hbspt.cta.load(23541, '39dd4f48-b0ca-486a-9fa5-4e1fb27489aa', {}); is Christopher Bray, the Senior Vice President and GM for Cylance, a provider of artificial intelligence and real threat prevention. Christopher has launched products across multiple organizations, and is a top revenue.
Sales Benchmark Index
MAY 17, 2018
Greg’s audience consists of B2C consumers as well as B2B audiences. Marketing Strategy Podcast B2B customers B2C build a brand Chief Marketing Officer CMO customer acquisition lifecycle customer management customer reputation leverage customer satisfaction marketing best practices measure reputation effectiveness reputation management revenue growth diagnosticJoining us for today’s show is Greg Clark, the Chief Marketing Officer for Caliber Collision Centers.
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