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I’m Ashamed Of Our Government

Partners in Excellence

I’m ashamed of our government. It’s a horrible thing for anyone to express about their government–particularly when they are elected officials. But I’m sick and tired of the pettiness, bullying, taunting, selfish, and childish behaviors we see in our government. It’s not just the Executive Office, but also, of our senators, congress people, and many of the bureaucrats in all parts of the government.

Get Off the Internet – My Thoughts on the US Government, Google, Facebook and Privacy

Social Media and Sales Strategy

This week news broke globally that the US Government has unfettered access to most social networks and data stored by them. My thoughts on the US Government tapping into Facebook, Google, Email etc. Privacy is a Myth on the Internet.

Welcome, Governments, to the Age of the Customer

The 1to1 Media Blog

For those who--despite the healthcare.gov customer experience debacle--remain unconvinced that the Age of the Customer applies to governments, the Sochi Olympics should do the trick. Both customer experience (CX) disasters have highlighted a hard lesson for governments: The same technologies that empower customers in the private sector also allow the people to control the public narrative.

Get Off the Internet – My Thoughts on the US Government, Google, Facebook and Privacy

Social Media and Sales Strategy

Last week news broke globally that the US Government has unfettered access to most social networks and data stored by them. My thoughts on the US Government tapping into Facebook, Google, Email etc. Privacy is a Myth on the Internet.

Governance: The Key To Customer Experience Management

The 1to1 Media Blog

At its core, customer experience management comes down to governance. But what is governance, really? You've probably got a hundred different governance processes in your organization, none of them exactly the same. The word "governance" may stir up images of executives in closed-door meetings talking about compliance. And yes, teams of senior decision makers are an important component of governance practices at many organizations.

14 Ways Buyers Want to Feel

The Sales Heretic

Whether you sell to businesses, governments or consumers, your buyers go through a variety of emotional states during the sales process. Sales business buyer consumers government objections product prospect service You’ve heard before that all buying is emotional.

Buyer 28

The Best Way To Wipe Out Global Hunger

Bob Burg's Blog

The New “Fab Four” And, that’s what one group of graduate students at the Lauder School of Government* at the IDC in Israel, are in the process of doing. Global hunger kills nearly 16,000 children every day. It’s a scourge of third-world countries.

What Is The Engine That Drives Prosperity…And Why?

Bob Burg's Blog

Government cannot create jobs (at least not value-based). To the degree government does this and then stay out of the way, they have a hand in job creation. Government red tape and unnecessary regulations.

How to Escape Seizing Defeat from the Jaws of Victory

Pipeliner

One of the people I coach was recently in a meeting with their reseller and the room was filled with all the stakeholders and decision-makers for a huge enterprise opportunity they had been working with a large government department for 15 months.

Small Business Gets a Tax Boost from the U.S. Government

No More Cold Calling

On the one hand, the government in the United States supports small business, and on the other they wanted us to comply with ridiculous reporting to bog us down. I’m not a political person—sometimes that’s to my advantage and sometimes not.

Video Infographic: 10 Get Dirty Rules For Sales Success

Pipeliner

Can it be governed by a formula or algorithm? Is success elegant? “Not in my experience!” ” says Roy Osing: “Achieving anything substantial is an ugly matter. Rarely do things go as originally planned and they certainly can’t be predicted by an equation.

How a sales leader can develop a remarkable team

Pipeliner

How well an organization performs is not governed by the quality of talent at the extremes of the bell curve. Individual superstars will always make a noticeable contribution; ineffective employees will always drag results down.

7 Steps to Gain the Market Share You Deserve (& Sometimes Don't!)

Pointclear

Similar to De Tocqueville’s famous comment, “People get the government they deserve,” I think companies get the market share they deserve based on their ability to market.

Sales: 5 Essentials for a VERY Productive Day

Pipeliner

Productivity is not governed by chance or random activity; rather it is influenced by the strategy you have for your day. No strategy and discipline = low productivity. These 5 strategic elements will ensure your productivity stays high and that you will stand-out from others.

Is Account-Based Marketing the Holy Grail for Lead Generation Nirvana? [PowerOpinions Part 3]

Pointclear

Number of State and Local Government Community Hospitals. Number of Federal Government Hospitals. A few years ago the Federal Government count of 213 would have been a non-starter for ABM.

SiriusDecisions Summit 2014

Pointclear

While the US Government experimented with this concept as early as the 1910s, it was not until 1955. Last week I attended the SiriusDecisions Summit in Orlando. This was my third summit and I have enjoyed them all.

Disruptive times call for positive, creative disruptors: Rebel Jam Update

Mukesh Gupta

Not so inside large organizations -- companies, government agencies, healthcare systems. Reblogged from Petervan's Blog: It’s easy to be an innovator and entrepreneur in start-up. The competencies and mindset you need to create change and succeed are different for rebels inside the organization.

May the Seller Beware

Sales and Management Blog

Over the past decades the government has determined that buyers are not capable of successfully navigating the marketplace and thus must be protected from themselves by shifting virtually 100% of the responsibility in the transaction to the seller. No longer can a seller confidently price their product or service without the fear that some government official or agency will seek to force them to justify the price or lower it.

What Happened to Permission Based Marketing?

Increase Sales

” My sense it is a feel good action for the person unsubscribing and possibly may meet some marketing association or government policies. Each day in my email inbox, I receive many unsolicited emails from SMBs and organizations that do not interest me. These entities obviously ignore permission based marketing and rely on buying lists from other unethical firms. When I first started developing my email lists over 10 years ago, I signed up with AWeber.

Sales Tip: No One Gives a S**t About You.

A Sales Guy

They give a s**t about government regulation. Please pay attention to this. Forward this to marketing. Forward this to your boss. Forward this to sales operations. Forward this to the people that create your pitch decks, presentations, and your powerpoints.

Employee Empowerment Drives Customer-Centric Culture Change

The 1to1 Media Blog

Because they set the example, each employee subsequently embodies the strengths and flaws of those who govern their position. Every successful executive understands that, ultimately, their employees reflect their leadership skills.

Words of Thanksgiving From the Past To Be Remembered

Increase Sales

In observance of Thanksgiving here in the United States, here is the speech delivered by President George Washington on October 3, 1789 in New York City.

The Collision of Workplace Culture and Business Ethics

Increase Sales

A culture is the collective behaviors of all individuals be it a small business (workplace) to a local community government. Unfortunately, government cannot legislate morality as evidenced by prohibition. Small business owners work very hard to maximize their profit dollars.

Busted: 7 Ludicrous Myths About Customer Trust

The 1to1 Media Blog

Thanks to Wikileaks, NSA revelations, and a host of questionable policies, it''s no wonder that trust in government is at an all-time low.

How Your Sales Leads May Be Starving Your SMB

Increase Sales

Without sales leads, sales revenue is not generated to pay the vendors, the employees, the overhead, the government and most importantly you, the SMB owner. Sales leads happen in all seasons.

Customers Need Partners, Too

Tech Bytes

While I was shocked to learn that the government still partly operates its technology with floppy disks—that’s right, the old 5.25-inch and 3.5-inch floppy disks—I was not surprised to see the importance and clout of the White House’s technology advisor. I read a fascinating article in The New York Times titled “ Adviser Guides Obama Into the Google Age.”

Is Improving The Customer Experience a Moral Imperative?

The 1to1 Media Blog

When I ask government employees why improving customer experience (CX) is so important, I often hear a version of the same answer: "It''s the right thing to do." But I''m not about to take an easy answer like that at face value, so I dig deeper. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog.

The 5 Immutable Laws of Selling

Smart Selling Tools

Tweet Our world, along with the entire cosmos in which we reside, is governed by what we understand as the laws of physics. And just as there are laws governing this vast enterprise called the universe, there are also laws of selling.

Leadership Lessons from The Recent Political Crisis in Tamil Nadu

Mukesh Gupta

My experience says that the power struggle is not over yet and will continue for some more time, leading to much more uncertainty within the government. The losers are the people whom the government is supposed to serve. Leadership Lessons from Recent Political Crisis in Tamil Nadu by Mukesh Gupta. Looks like the final curtain on the political crisis in Tamil Nadu finally came down, with Palanisamy being sworn-in as the chief minister.

Five Reasons to Take Ergonomics Seriously… Whether or Not Your Company Does

The Productivity Pro

When you turn in meaningful work—rather than just tossing something off as “good enough for government,” as my father the USAF Colonel used to say—you will inevitably kick your work quality up a notch. “Take care of your body. It’s the only place you have to live.”

Compromise the Achilles’ Heel to Authentic Leadership

Increase Sales

This sacrifice is often witnessed in all aspects of our lives from family, school, church, business and government. Do you believe in compromise? How do you define compromise? For those in authentic leadership roles, this word may potentially become their Achilles’ Heel.

The Most Overlooked Job in Sales Operations

Sales Benchmark Index

Click here to get your Guide to Sales Data Governance. Data without governance or stewardship will lead to bad decisions. Download the Guide to Sales Data Governance today. Recently, I''ve been working with a client to analyze their customer data.

The Hustler’s Playbook: The Decision to Control Your Life

The Sales Blog

The non-hustler believes that their history, the circumstances of their birth, their familial situation, their martial status, their present employer, their present manager, the general economy, their government, or their government’s enemies all control the level of success available to them. Successful people believe that the source of their success is internal. Less successful people believe that external forces control their success.

Book Review: The Social Media Strategist: Build a Successful Program from the Inside Out

Sales and Management Blog

I’d sure think so—trying to help turn around the image of a company that everyone knew was headed for bankruptcy and that many, many people felt should be allowed to die and who received massive, unpopular government dollar, creating the new cynical name of Government Motors.

The How of Heart

Sharon Drew Morgan

Collaboration. Empowerment. Win/Win. Integrity. Authenticity. We’re finally recognizing the efficacy of acting with humanitarian values! But how do we DO it? How do we know what, or if, to change our comfortable communication patterns?

Account Planning isn’t Enough — You Need an Account Cadence

A Sales Guy

An account cadence or account governance plan is a series of ongoing prescheduled meetings with all of the stakeholder groups across all of the affected functional groups of BOTH companies. You have an important account you’ve been managing for years.

July is Sales Leadership Month

Your Sales Management Guru

Ok, it is not an act of government and it is only Acumen’s opinion, but let’s explore why I feel that way. July is Sales Leadership Month.

The Financial Meltdown – What Really Caused It?

Bob Burg's Blog

If you were to ask most people today the main cause of the housing and financial crisis they would answer something like, “unfettered Capitalism”, “deregulation” or “not enough government oversight.”

Feds Sharpen Focus on Using Customer Experience Metrics

The 1to1 Media Blog

As government agencies become more citizen-centric, the public sector is also beginning to apply greater focus to applying customer experience measurements. Companies in the private sector continue to adopt customer experience metrics such as customer effort score and Net Promoter Score to get a better handle on how satisfied customers are and to help determine whether customer experience investments are paying off.

How Tesla Is Threatening An American Sales Tradition

Sales Benchmark Index

Would my channel exist without government regulations and laws? Most Americans don’t like negotiating over a price. However, one icon remains at the epicenter of haggling: the auto dealership. The activity is so painful that CarMax built a successful company skirting this tradition.