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Working Through the Stages of Grief With Your Knowledge Base

Guru

Imagine you work at a startup where you’ve been in charge of knowledge management and internal communications for the past three years. In the second year, you implemented a new knowledge base tool. In the first year, you created processes that got everything running smoothly.

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Your Company Deserves a Better Knowledge Base Solution Than a Wiki

Guru

And because Guru was founded on the idea of Slack integration, we know why: By adding an internal wiki to your comms platform, you can access your entire knowledge base without interrupting the conversation.

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Selling In A “Knowledge Based” Economy

Partners in Excellence

The days of product, even solution based differentiation are long passed. We can no longer count on great products to provide sustained differentiation and competitive advantage. Don’t get me wrong, great products and solutions are the foundation of our businesses and the value we create for customers.

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Use One Knowledge Base for End-to-End Product Delivery

Guru

“I know they do stuff, I’m just not exactly sure what that stuff is.”. How many times have you heard (or let’s be honest, said ) those words from one of your colleagues in reference to another team or department?

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How to Create a Buzzworthy Knowledge Base in Three Simple Steps

Lessonly

Behind any great knowledge management framework is a spectacular knowledge base — a centralized system that acts as the team’s one-stop shop for logging, discovering, and sharing all of the company’s vital knowledge. . There’s a fine art to developing a successful knowledge base that’s the bee’s knees. .

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Assess the Health of your Company’s Internal Knowledge Base

Guru

When’s the last time you’ve had a one-off question at work? Maybe you were looking for a specific slide to include in your pitch deck. There was some ambiguity about a complex product feature update and you needed to review the breakdown.

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6 Reasons Spring is the Perfect Time to Clean Up Your Knowledge Base

Guru

It’s easier to approach knowledge base maintenance as an ongoing activity than as a quarterly (or yearly) activity. But just in case you’re having a tough time dedicating some time to do that much-needed cleanup, here are 6 reasons that spring is the perfect time to get going.