Expert insights. Personalized for you.
” That’s what a client recently asked me, and I was baffled by his revelation. Your referral network is your net worth in sales. “How do I ask for a referral from customers I haven’t spoken with in two years?” MORE
Successful people attack their tasks, devouring those they don’t like, and reveling in the ones they do, but key is they do, and do to the max. By Tibor Shanto - tibor.shanto@sellbetter.ca. I recently read a couple of pieces about common habits and traits of successful CEO’s, two that struck me most were that they plan in advance, and when it comes time to act they maximize that time to execute fully. MORE
This revelation hit me when I realized that the majority of my clients cannot answer these 3 questions: Do you know how the company makes money with 100% clarity and certainty? Having engaged in strategic planning processes with many clients, there were always gaps. I chocked this up to the client not doing what he or she said. Yet, something told me that I was missing something. MORE
That, to me, has been a revelation.”. Welcome to The Adapter’s Advantage : Breakthrough Moments that Lead to Success. MORE
By ignoring our failures, reveling only on our success, we miss opportunity. None of us like to admit failure, we tend to want to celebrate our successes. We have a mindset that says, “Do more of what causes you to succeed!” ” I suppose it’s human nature to accentuate the positive, but I think it limits us, individually and organizationally. Success is not the strict opposite of failure. MORE
It's okay to celebrate achievement and revel in victory, but that's just a reflection of where you are at this moment. It's interesting to me that at the end of the year, people are always interested in your biggest success, or your biggest failure, in the year that's ending. They also want to know what you have resolved to do new and better next year. Everyone wants you to write down your goals, your plans, your dreams, or, in the short term, your New Year's resolutions. MORE
Many times, revelations appear that are usually kept quiet. Attract the Right Job Or Clientele: A recent community meeting raises the question, are you comfortable with negotiation? Board Members were screaming at one another instead of working together to solve a problem. The goal of a unanimous decision was not a priority. Instead, self-importance overtook common sense. My Story. It was astonishing to hear what took place while I was gone. MORE
” This revelation was coming from a veteran! Over lunch recently, the topic turned to the voices we have in our head and how sometimes the voices are telling us negative things. What made this discussion interesting was who I was having lunch with. I was having lunch with one of the most successful salespeople I have ever met. The person is a rock star in sales — not just for a year or two but over decades. MORE
We revel in the number of meetings we can have every day as being something that can dramatically drive performance (Every time I hear about this, I reflect on the work of SDRs over the past years, thinking, “Why do we think all this is new? MORE
They’re something to behold and, for a few moments, to revel in. You and your colleagues, often, revel in stories about the “one that didn’t get away,” for some time. We’ve each seen Heroic Sales Efforts. MORE
I love to celebrate birthdays and anniversaries (after all, we work so hard, and it feels great to revel in the good things in life). Our friends at Top Sales Experts are celebrating their 5th anniversary, and it’s my pleasure to toast the global sales community’s publication, Top Sales World. I’m a regular contributor to Top Sales World, and am on the cover of this month’s issue. That’s me in red–my favorite color. Thanks, Jonathan!). MORE
They see success, revel in it, and take their foot off the gas and their eyes off the ball. By Tibor Shanto - tibor.shanto@sellbetter.ca . Having trained hundreds of sales people in effective telephone prospecting, I have witnessed a number of recurring patterns which impact success, both negatively and positively. One key to success is being present and in the call, not “just calling it in”. MORE
As a result, it’s human nature to address complexity by reveling in the complex. Sometimes, we lose site of how we revel in complexity. The post Reveling In Complexity first appeared on Partners in EXCELLENCE Blog -- Making A Difference. MORE
I revel in a crisis, I’m challenged and excited about tough problems. I have to confess, I’m a bit of an Adrenalin junkie. Talking to me about a critical deal where we must do something now, energizes me. Show me a bad pipeline that we have to “fix” quickly, I roll up my sleeves and dive in. MORE
They show someone having a revelation and—like magic!—changing I used to wonder why my personal revelations didn’t translate into similar magic. Revelations influence my snowball. In You Are What You Love , James K. Lacy asks us to imagine a snowball sitting atop an iceberg. The snowball represents our conscious reasoning. When we learn something new, it goes into our snowball. The iceberg represents our intuitive, emotional processes. MORE
Let’s rewind for a minute and go back to January 2020 when we were reveling in anticipation for the year ahead. 2020 was definitely one for the books. MORE
A simple but important point for those not in sales to understand, and those in sales to revel in. By Tibor Shanto - tibor.shanto@sellbetter.ca . Being that it is Labour Day both in the USA and Canada, the last long weekend of the summer, I thought I would keep things simple, and to one point. MORE
All of us revel in stories of the deal where we took dramatic actions and ultimately won–hopefully not by discounting. We get an Adrenalin rush in talking about this things that we did to pull the opportunity from the ashes and into the victory column. When we get together with our colleagues, over beer, we seek to outdo each other in stories about our heroics. I’d be less than honest, if I didn’t admit to doing the same. MORE
Written in 2009, Moore’s provocative methodology was a startling revelation for many companies who were desperately trying to understand how to salvage their business during the “Great Recession.” The post What You Need to Know About the Challenger Sales Model by Anton Rius appeared first on Corporate Visions. Challenging buyers to disrupt their status quo, change, and choose you. MORE
One of the surprising revelations of this book was the weak link, strong link theory. There is a book called The Numbers Game; Why Everything You Know About Soccer is Wrong. It was written by Chris Anderson and David Sally. Think Moneyball for soccer. If you’re a soccer fan, you may have heard of it. If you’re Malcolm Gladwell fan and have been listening to his new podcast, it may ring a bell, because he references it in the My Hundred Million episode. MORE
a newly introduced element or factor that changes an existing situation or activity in a significant way: “The revelation has been called a game changer in the world of data protection as regulators seek to raise awareness about how to secure information.”. SalesTech Game Changers 4th Digital Magazine: 5 Executives Tell us How Their Solution Changes the Game for Sales. game changer. Definition of game changer. :a MORE
Watch effective sales people conduct a sales interview, and what you’ll see is that they not only talk less, but revel in the silence. By Tibor Shanto – tibor.shanto@sellbetter.ca . Everyone knows that the prospect should be doing most of the talking during a sales call. Knowing it and doing it, well you know. That is one of the big challenges in sales, everyone knows what they have to do, but do they do it? MORE
We seem to have a culture that revels in failure–that is encouraging people to experiment, learn, innovate, and grow through “making it safe to fail.” Recently, I wrote, “ Making It Safe To Fail, Hogwash! ” It was a rant about the social psycho-babble around failure. ” Yet, we never talk about the concept of “making it safe to succeed.” ” Some might think it’s the other side of the same coin. MORE
This is an area that salespeople revel in. My friend and storytelling expert, Yamini Naidu, relates a task she was asked to do by her teacher whilst at school. The task was to write a story that made sense using only ten words, and each word could only be made up of two letters. They struggled, then the teacher went to the board and wrote the following: The story read, ‘if it is to be it is up to me’. MORE
Sometimes a very subtle thing can hint to a bigger revelation if you just ask a couple extra questions. It dawned on me recently during a webinar when one of my co-panelists, the ever proper sales guru Jonathan Farrington spoke in his brilliant British accent, “Sellers are arrogant”. He went on to talk about how many companies are doing the same things over and over – not changing on behalf of our ever-changing customers. MORE
Sales b2b How to win your dream client RevelanceFor a very long time, salespeople have been taught to start sales presentations with their company’s story as a way to gain credibility with their prospective clients. Most of the slide decks provided by marketing departments and sales enablement start the conversation with information about the company, believing the contacts have to decide what company they are going to select as a partner. MORE
I think of these as “Aha Revelations.” revelations. revelation as a result of an emotional engagement triggered by firsthand experience and investigation. revelations represent the inspirational flash when the customer “gets it.” revelations are not really associated with logic. revelations by asking key questions. revelations? revelations. MORE
I know this is not a great revelation, and you are probably wondering why I would even add this to the list of truths about sales people. Sales people have to prospect! At least that was the case in 1983 when I was selling Nautilus exercise equipment, and it still is today even as president of Anthony Cole Training Group. Honestly, I have to say I''m confused by this. MORE
Related Posts: Reveling In Complexity Complexity Is Just An Excuse Helping Our Customers Face Uncertainty Managing Complexity The Challenged Customer. We are surrounded by complexity–in our business, in our communities, in our lives. Complexity can be, by it’s nature, overwhelming. MORE
One of the most surprising revelations to me was the quality of the video and audio from one of the participants from an Android smartphone. I have just published an updated 34-page Skype Jump-Start Guide for Business that is available as a free download. You get the guide and a 3 page cheat-sheet to keep handy while you dust off your Skype skills. I hope you discover, or as in my case re-discover the ease of use and benefits of this grandfather of the tools world. MORE
While I was watching ESPN’s College Game Day, I heard Chris “The Bear” Fallica, who is a research producer and sports betting analyst for ESPN, make an observation about betting odds that was a revelation to me. MORE
In the “good old days” of selling (if there ever were any), a lot of sales people reveled in their “information advantage.” ” Prospects and customers relied on sales people to educate them on products and solutions. Those days are long gone, customers are self educating on the web. They no longer have to rely on sales people for that information. Unfortunately, too many sales people are stuck in the past. MORE
The post Opening new doors for Salesmate users: Updates & new features revelation appeared first on Salesmate. As a part of Salesmate June Updates, we have made several developments in our existing features purely based on the feedback received from you. Also, there are some exciting new features we are launching today. But first, let’s check out the updates we have made in the current features. Filters in Team Inbox. MORE
” Some marketing and sales enablement people are reveling in the new content challenge, thinking, they have to provide content and related support for every one of these points in the buyer journey. As we increasingly understand the “Chaotic Buying Journey,” as illustrated by the great work done by my friends at Gartner; marketing and sales people are struggling with, “How do we respond?” MORE
The post Revelations On Main Stage Speaking appeared first on Factor 8. Ever wondered what it’s like under the big spotlight of a mainstage? Most of my career I dreamed of being the “big shot” on stage speaking at a conference of […]. LB's Commentary MORE
I enjoyed the presentation, very credible, and in expected fashion, it started out with a big bold revelation to engage the audience. Tibor Shanto – tibor.shanto@sellbetter.ca. Earlier this year I attended an interesting presentation examining barriers to sales people “hitting” quota, personally I like to exceed quota, but I can understand why for many “hitting” it is a great objective. MORE
Your clients have a revelation for you. Do you have a customer retention scorecard? You know what I am talking about. Any of the plethora of scoring systems which measure customer satisfaction and loyalty. Chances are, your organization already has a scorecard or two. And your own performance is measured and compared with the ratings customers provide on a quarterly basis. Do you know which factors these scorecards measure? Do management and leadership address these factors with you? MORE
Visiting work events can be fun, bring kindred spirits together, and fill your business brain with beneficial innovations, revelations, and inspirations. As a part of your New Year’s resolutions, you’ve probably planned growing your revenue. Networking is one of the proven ways to do that. Though the new year has already started, we can officially state that the event season starts right now! MORE
Revel” and “lament” are choices. Tweet. You can start by reading and studying these four books: Think and Grow Rich by Napoleon Hill. How to Win Friends & Influence People by Dale Carnegie. How to Stop Worrying and Start Living by Dale Carnegie. The Power of Positive Thinking by Norman Vincent Peale. I read two pages from a positive book every day. I’ve been doing 15 minutes a day of “attitude reading” for 30 years. I don’t know if it’s working yet. MORE
“Revel” and “lament” are choices. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5 MORE
You help them see something that they couldn’t previously, or you show it to them in a higher resolution, reveling something helpful to their future. You know how important it is that you acquire meetings with your prospective clients. You are also acutely aware that getting a meeting is rarely easy, and it is something that takes time and an effective approach. MORE
Revelation Related Topics Partners in Excellence
JANUARY 6, 2021
As a result, it’s human nature to address complexity by reveling in the complex. Sometimes, we lose site of how we revel in complexity. The post Reveling In Complexity first appeared on Partners in EXCELLENCE Blog -- Making A Difference.
Smart Selling Tools
SEPTEMBER 17, 2013
I think of these as “Aha Revelations.” revelations. revelation as a result of an emotional engagement triggered by firsthand experience and investigation. revelations represent the inspirational flash when the customer “gets it.” revelations are not really associated with logic. revelations by asking key questions. revelations? revelations.
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Salesmate
JUNE 13, 2020
The post Opening new doors for Salesmate users: Updates & new features revelation appeared first on Salesmate. As a part of Salesmate June Updates, we have made several developments in our existing features purely based on the feedback received from you. Also, there are some exciting new features we are launching today. But first, let’s check out the updates we have made in the current features. Filters in Team Inbox.
Factor 8
MARCH 26, 2018
The post Revelations On Main Stage Speaking appeared first on Factor 8. Ever wondered what it’s like under the big spotlight of a mainstage? Most of my career I dreamed of being the “big shot” on stage speaking at a conference of […]. LB's Commentary
Anthony Iannarino
MARCH 16, 2020
Sales b2b How to win your dream client RevelanceFor a very long time, salespeople have been taught to start sales presentations with their company’s story as a way to gain credibility with their prospective clients. Most of the slide decks provided by marketing departments and sales enablement start the conversation with information about the company, believing the contacts have to decide what company they are going to select as a partner.
The Pipeline
SEPTEMBER 1, 2014
A simple but important point for those not in sales to understand, and those in sales to revel in. By Tibor Shanto - tibor.shanto@sellbetter.ca . Being that it is Labour Day both in the USA and Canada, the last long weekend of the summer, I thought I would keep things simple, and to one point.
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No More Cold Calling
MARCH 5, 2012
I love to celebrate birthdays and anniversaries (after all, we work so hard, and it feels great to revel in the good things in life). Our friends at Top Sales Experts are celebrating their 5th anniversary, and it’s my pleasure to toast the global sales community’s publication, Top Sales World. I’m a regular contributor to Top Sales World, and am on the cover of this month’s issue. That’s me in red–my favorite color. Thanks, Jonathan!).
Cience
FEBRUARY 20, 2020
Visiting work events can be fun, bring kindred spirits together, and fill your business brain with beneficial innovations, revelations, and inspirations. As a part of your New Year’s resolutions, you’ve probably planned growing your revenue. Networking is one of the proven ways to do that. Though the new year has already started, we can officially state that the event season starts right now!
Partners in Excellence
JANUARY 27, 2021
Related Posts: Reveling In Complexity Complexity Is Just An Excuse Helping Our Customers Face Uncertainty Managing Complexity The Challenged Customer. We are surrounded by complexity–in our business, in our communities, in our lives. Complexity can be, by it’s nature, overwhelming.
Partners in Excellence
JULY 2, 2019
By ignoring our failures, reveling only on our success, we miss opportunity. None of us like to admit failure, we tend to want to celebrate our successes. We have a mindset that says, “Do more of what causes you to succeed!” ” I suppose it’s human nature to accentuate the positive, but I think it limits us, individually and organizationally. Success is not the strict opposite of failure.
No More Cold Calling
DECEMBER 29, 2020
” That’s what a client recently asked me, and I was baffled by his revelation. Your referral network is your net worth in sales. “How do I ask for a referral from customers I haven’t spoken with in two years?”
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The Pipeline
MARCH 19, 2015
They see success, revel in it, and take their foot off the gas and their eyes off the ball. By Tibor Shanto - tibor.shanto@sellbetter.ca . Having trained hundreds of sales people in effective telephone prospecting, I have witnessed a number of recurring patterns which impact success, both negatively and positively. One key to success is being present and in the call, not “just calling it in”.
Jeffrey Gitomer
JANUARY 7, 2019
It's okay to celebrate achievement and revel in victory, but that's just a reflection of where you are at this moment. It's interesting to me that at the end of the year, people are always interested in your biggest success, or your biggest failure, in the year that's ending. They also want to know what you have resolved to do new and better next year. Everyone wants you to write down your goals, your plans, your dreams, or, in the short term, your New Year's resolutions.
The Pipeline
DECEMBER 3, 2015
Watch effective sales people conduct a sales interview, and what you’ll see is that they not only talk less, but revel in the silence. By Tibor Shanto – tibor.shanto@sellbetter.ca . Everyone knows that the prospect should be doing most of the talking during a sales call. Knowing it and doing it, well you know. That is one of the big challenges in sales, everyone knows what they have to do, but do they do it?
Allego
FEBRUARY 19, 2021
That, to me, has been a revelation.”. Welcome to The Adapter’s Advantage : Breakthrough Moments that Lead to Success.
The Pipeline
DECEMBER 2, 2013
Successful people attack their tasks, devouring those they don’t like, and reveling in the ones they do, but key is they do, and do to the max. By Tibor Shanto - tibor.shanto@sellbetter.ca. I recently read a couple of pieces about common habits and traits of successful CEO’s, two that struck me most were that they plan in advance, and when it comes time to act they maximize that time to execute fully.
The Sales Hunter
DECEMBER 3, 2012
” This revelation was coming from a veteran! Over lunch recently, the topic turned to the voices we have in our head and how sometimes the voices are telling us negative things. What made this discussion interesting was who I was having lunch with. I was having lunch with one of the most successful salespeople I have ever met. The person is a rock star in sales — not just for a year or two but over decades.
Partners in Excellence
MARCH 1, 2020
We seem to have a culture that revels in failure–that is encouraging people to experiment, learn, innovate, and grow through “making it safe to fail.” Recently, I wrote, “ Making It Safe To Fail, Hogwash! ” It was a rant about the social psycho-babble around failure. ” Yet, we never talk about the concept of “making it safe to succeed.” ” Some might think it’s the other side of the same coin.
Partners in Excellence
NOVEMBER 11, 2018
” Some marketing and sales enablement people are reveling in the new content challenge, thinking, they have to provide content and related support for every one of these points in the buyer journey. As we increasingly understand the “Chaotic Buying Journey,” as illustrated by the great work done by my friends at Gartner; marketing and sales people are struggling with, “How do we respond?”
Partners in Excellence
DECEMBER 14, 2020
I revel in a crisis, I’m challenged and excited about tough problems. I have to confess, I’m a bit of an Adrenalin junkie. Talking to me about a critical deal where we must do something now, energizes me. Show me a bad pipeline that we have to “fix” quickly, I roll up my sleeves and dive in.
Partners in Excellence
JUNE 5, 2018
All of us revel in stories of the deal where we took dramatic actions and ultimately won–hopefully not by discounting. We get an Adrenalin rush in talking about this things that we did to pull the opportunity from the ashes and into the victory column. When we get together with our colleagues, over beer, we seek to outdo each other in stories about our heroics. I’d be less than honest, if I didn’t admit to doing the same.
The Pipeline
JULY 25, 2016
I enjoyed the presentation, very credible, and in expected fashion, it started out with a big bold revelation to engage the audience. Tibor Shanto – tibor.shanto@sellbetter.ca. Earlier this year I attended an interesting presentation examining barriers to sales people “hitting” quota, personally I like to exceed quota, but I can understand why for many “hitting” it is a great objective.
Braveheart Sales
NOVEMBER 12, 2020
While I was watching ESPN’s College Game Day, I heard Chris “The Bear” Fallica, who is a research producer and sports betting analyst for ESPN, make an observation about betting odds that was a revelation to me.
Anthony Iannarino
JULY 9, 2020
You help them see something that they couldn’t previously, or you show it to them in a higher resolution, reveling something helpful to their future. You know how important it is that you acquire meetings with your prospective clients. You are also acutely aware that getting a meeting is rarely easy, and it is something that takes time and an effective approach.
Partners in Excellence
AUGUST 12, 2020
We revel in the number of meetings we can have every day as being something that can dramatically drive performance (Every time I hear about this, I reflect on the work of SDRs over the past years, thinking, “Why do we think all this is new?
Bernadette McClelland
JANUARY 3, 2017
This is an area that salespeople revel in. My friend and storytelling expert, Yamini Naidu, relates a task she was asked to do by her teacher whilst at school. The task was to write a story that made sense using only ten words, and each word could only be made up of two letters. They struggled, then the teacher went to the board and wrote the following: The story read, ‘if it is to be it is up to me’.
Lessonly
NOVEMBER 13, 2019
They show someone having a revelation and—like magic!—changing I used to wonder why my personal revelations didn’t translate into similar magic. Revelations influence my snowball. In You Are What You Love , James K. Lacy asks us to imagine a snowball sitting atop an iceberg. The snowball represents our conscious reasoning. When we learn something new, it goes into our snowball. The iceberg represents our intuitive, emotional processes.
Partners in Excellence
APRIL 6, 2015
They’re something to behold and, for a few moments, to revel in. You and your colleagues, often, revel in stories about the “one that didn’t get away,” for some time. We’ve each seen Heroic Sales Efforts.
One Millimeter Mindset
AUGUST 23, 2018
Your clients have a revelation for you. Do you have a customer retention scorecard? You know what I am talking about. Any of the plethora of scoring systems which measure customer satisfaction and loyalty. Chances are, your organization already has a scorecard or two. And your own performance is measured and compared with the ratings customers provide on a quarterly basis. Do you know which factors these scorecards measure? Do management and leadership address these factors with you?
Partners in Excellence
JANUARY 16, 2018
In the “good old days” of selling (if there ever were any), a lot of sales people reveled in their “information advantage.” ” Prospects and customers relied on sales people to educate them on products and solutions. Those days are long gone, customers are self educating on the web. They no longer have to rely on sales people for that information. Unfortunately, too many sales people are stuck in the past.
Chorus.ai
JANUARY 8, 2021
Let’s rewind for a minute and go back to January 2020 when we were reveling in anticipation for the year ahead. 2020 was definitely one for the books.
Smooth Sale
OCTOBER 25, 2019
Many times, revelations appear that are usually kept quiet. Attract the Right Job Or Clientele: A recent community meeting raises the question, are you comfortable with negotiation? Board Members were screaming at one another instead of working together to solve a problem. The goal of a unanimous decision was not a priority. Instead, self-importance overtook common sense. My Story. It was astonishing to hear what took place while I was gone.
Anthony Cole Training
SEPTEMBER 4, 2013
I know this is not a great revelation, and you are probably wondering why I would even add this to the list of truths about sales people. Sales people have to prospect! At least that was the case in 1983 when I was selling Nautilus exercise equipment, and it still is today even as president of Anthony Cole Training Group. Honestly, I have to say I''m confused by this.
Corporate Visions
JUNE 19, 2019
Written in 2009, Moore’s provocative methodology was a startling revelation for many companies who were desperately trying to understand how to salvage their business during the “Great Recession.” The post What You Need to Know About the Challenger Sales Model by Anton Rius appeared first on Corporate Visions. Challenging buyers to disrupt their status quo, change, and choose you.
Score More Sales
JULY 26, 2013
Sometimes a very subtle thing can hint to a bigger revelation if you just ask a couple extra questions. It dawned on me recently during a webinar when one of my co-panelists, the ever proper sales guru Jonathan Farrington spoke in his brilliant British accent, “Sellers are arrogant”. He went on to talk about how many companies are doing the same things over and over – not changing on behalf of our ever-changing customers.
Jeffrey Gitomer
OCTOBER 22, 2012
Revel” and “lament” are choices. Tweet. You can start by reading and studying these four books: Think and Grow Rich by Napoleon Hill. How to Win Friends & Influence People by Dale Carnegie. How to Stop Worrying and Start Living by Dale Carnegie. The Power of Positive Thinking by Norman Vincent Peale. I read two pages from a positive book every day. I’ve been doing 15 minutes a day of “attitude reading” for 30 years. I don’t know if it’s working yet.
Jeffrey Gitomer
NOVEMBER 15, 2011
“Revel” and “lament” are choices. Store. Online Training. See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Contact. Attitude Gems For You To Read And Study. Gitomer | November 15, 2011 | Leave a Comment. Tweet Share Here are 20.5
A Sales Guy
NOVEMBER 4, 2016
One of the surprising revelations of this book was the weak link, strong link theory. There is a book called The Numbers Game; Why Everything You Know About Soccer is Wrong. It was written by Chris Anderson and David Sally. Think Moneyball for soccer. If you’re a soccer fan, you may have heard of it. If you’re Malcolm Gladwell fan and have been listening to his new podcast, it may ring a bell, because he references it in the My Hundred Million episode.
Increase Sales
APRIL 12, 2013
This revelation hit me when I realized that the majority of my clients cannot answer these 3 questions: Do you know how the company makes money with 100% clarity and certainty? Having engaged in strategic planning processes with many clients, there were always gaps. I chocked this up to the client not doing what he or she said. Yet, something told me that I was missing something.
Fill the Funnel
APRIL 28, 2014
One of the most surprising revelations to me was the quality of the video and audio from one of the participants from an Android smartphone. I have just published an updated 34-page Skype Jump-Start Guide for Business that is available as a free download. You get the guide and a 3 page cheat-sheet to keep handy while you dust off your Skype skills. I hope you discover, or as in my case re-discover the ease of use and benefits of this grandfather of the tools world.
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