SugarCRM’s 2021 Year in Review

SugarCRM

2021 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. In 2021, we also hosted ClubZone , our inaugural virtual user conference that saw the SugarCRM community come together to learn and engage with one another. What a year!

Smashing the Data Silos with SugarCRM

SugarCRM

How SugarCRM Helps Smash the Data Silos. What to Expect from SugarCRM. CRM CRM Success SugarCRM AI analytics cloud data data privacyCompanies everywhere rely on data to provide critical information related to marketing initiatives, sales efforts, and customer interactions.

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Nucleus Research: Anatomy of a Decision – SugarCRM

SugarCRM

SugarCRM’s 2020 Year in Review

SugarCRM

Last year started perfectly for SugarCRM. Let’s dive in and see what SugarCRM was able to achieve during this momentous year—starting with innovative products and continuing with the growth of our company; here is our list.

Happy Birthday SugarCRM!

SugarCRM

Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. The post Happy Birthday SugarCRM! Artificial Intelligence CRM Customer Engagement Customer Experience Digital Transformation Engagement Machine Learning Relationship Intelligence SugarCRM TechnologyI admit it. I have my head in the clouds often. I’m a dreamer and a builder.

Key Takeaways from SugarCRM’s 2021 Analyst Summit

SugarCRM

Last month, SugarCRM held its annual industry analyst summit where we shared company updates, provided a preview of what’s next, and showcased our customers’ success. SugarCRM’s CSO and co-founder, Clint Oram joined the lively discussion.

Creating a Great Looking Email in SugarCRM

SugarCRM

For more information or tips on creating email templates in SugarCRM, contact us today. The post Creating a Great Looking Email in SugarCRM appeared first on SugarCRM. CRM Email Template SugarCRM

Unlock the Full Value of Artificial Intelligence With SugarCRM

SugarCRM

Accurate predictability can alert your team to hidden trends and patterns in your SugarCRM data and that of other tools you’ve integrated with it.

Dream Different: Get More For Less with SugarCRM

SugarCRM

Creating an Overdue Task Alert in SugarCRM

SugarCRM

The advanced workflow tool in SugarCRM known as Process Author enables admins to automate processes within organizations. The post Creating an Overdue Task Alert in SugarCRM appeared first on SugarCRM. CRM crm task alert SugarCRM

SugarCRM’s 2021 Customer Breakthrough Awards Winners

SugarCRM

As 2021 draws to an end, we want to celebrate our customers who push the boundaries of SugarCRM’s platform for breakthrough customer experience (CX) and business growth.

Welcome to the New SugarCRM!

SugarCRM

The post Welcome to the New SugarCRM! appeared first on SugarCRM. CRM CRM Success Customer Engagement Customer Experience Engagement Partnerships Relationship Intelligence Salesfusion SugarCRMToday we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX).

Addressing Your Biggest Customer Service Challenges with SugarCRM

SugarCRM

SugarCRM makes it easy to address these challenges, ensuring that every company has the opportunity to develop a systematic approach to customer service that keeps customers coming back for more. SugarCRM even makes it possible to create customer loyalty programs and develop detailed plans for account success. SugarCRM eliminates this problem by combining marketing, sales and customer service tools in one platform.

SugarCRM’s Winter ‘18 Release Has Arrived

SugarCRM

At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications. SugarCRM’s Co-Founder & CMO, Clint Oram walks us through the release highlights: Winter ‘18 has a lot of exciting features, read our Documentation to learn more! The post SugarCRM’s Winter ‘18 Release Has Arrived appeared first on Get your daily dose of Sugar.

Salesfusion wins “Best Seamless SugarCRM Integration”

SugarCRM

The post Salesfusion wins “Best Seamless SugarCRM Integration” appeared first on Salesfusion.

The Wise Marketer’s Women in Loyalty Series with Clare Dorrian, SugarCRM CMO

SugarCRM

CEO Craig Charlton on Why He Can’t Wait to Tell the World About SugarCRM

SugarCRM

So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. Under Larry Augustin’s leadership over the last decade, SugarCRM has increased revenue 10x and established itself as a leading CRM disruptor. Now, as SugarCRM’s former CEO transitions to his new role as board chairman, we’re entering a new era for the company.

SugarCRM vs. Salesforce: 5 Reasons Why You Should Choose Sugar Sell

SugarCRM

Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world. SugarCRM is open source, so it’s ideal for companies that want to maintain full control over their systems. Part of the SugarCRM Ecosystem. User experience (UX) is everything in e-commerce.

Four Ways SugarCRM Boosts Credit Union Marketing

SugarCRM

There are four ways that SugarCRM can boost your credit union marketing: Combining data from multiple sources. The post Four Ways SugarCRM Boosts Credit Union Marketing appeared first on SugarCRM. CRM CRM Success SugarCRM CRM successHave you ever thought about using your credit union’s marketing team to increase cross-selling and upselling?

The World has Changed! …And SugarCRM is Changing With It

SugarCRM

SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. We will be hearing from speakers including Zac Sprackett from SugarCRM, Danny Barnett from IBM, Maribel Lopez from Lopez Research and WIRED editor-at-large David Rowan. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar.

New software, updates and features are helping SugarCRM stay ahead of the game

SugarCRM

Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar. CRM SugarCRM New Release Sugar

SugarCRM Ranks in Top Ten for G2’s List of Top Sales Automation Platforms

SugarCRM

Thanks to our customers’ honest reviews, SugarCRM has been named a leader for the 17th consecutive quarter in G2’s Mid-Market Grid Report. The post SugarCRM Ranks in Top Ten for G2’s List of Top Sales Automation Platforms appeared first on SugarCRM.

Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365

SugarCRM

SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM.

SugarCRM Named Best CRM for the Fourth Year in a Row 

SugarCRM

SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Sarrel at PCMag spoke of the results: “Every year since 2015, this category has been owned by SugarCRM—this is the fourth time it’s taken our Business Choice award.

Coming Soon: Innovation from SugarCRM to Address Data Protection and GDPR Compliance

SugarCRM

Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain.

SugarCRM announces major investment as it welcomes an experienced new partner

SugarCRM

Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers.

Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You

SugarCRM

SugarCRM has acquired marketing automation innovator Salesfusion. The post Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You appeared first on Get your daily dose of Sugar. CRM Customer Engagement Customer Experience Salesfusion SugarCRMIf you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here.

Sugar Integrate—Embracing the Next Level of SugarCRM’s CX Platform

SugarCRM

At SugarCRM, we realized that integration was a key element missing from many CRMs and wanted to expand on the open API behind our CRM, Sugar Sell, to serve customers more fully and enhance our customer experience solutions platform.

How SugarCRM’s Winter ‘19 release delves deeper into the future of customer relationship management

SugarCRM

At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key.

Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365

SugarCRM

SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM.

SugarCRM’s Summer 18 release responds to the most important themes in CRM today

SugarCRM

At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar.

Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions

SugarCRM

The post Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions appeared first on SugarCRM. As businesses increasingly adapt to today’s new subscription-based economy, many recognize the importance of enabling a good customer experience to drive retention throughout the entire customer lifecycle. As a result, a single poor experience can result in the instant loss of a lifetime revenue stream.

The CRM Solution You Should Really Use

SugarCRM

SugarCRM Named a Top Vendor in Constellation ShortList for Sales Force Automation for Small and Midsize Business. SugarCRM Awarded “Best CRM Platform” in CX Today’s Inaugural CX Awards. SugarCRM Recognized as a Winner in the Prestigious 2022 CRM Watchlist.

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Reach New Heights and Fuel Growth with Sugar

SugarCRM

We’ve reached new highs, and we are proud of our portfolio recognitions: SugarCRM Takes 1st Place in New Software Reviews CRM Emotional Footprint Report. SugarCRM Named a Hot Company to Watch in 2021 by Nucleus Research. SugarCRM Named a Leader in 2021 Nucleus Research CRM Value Matrix.

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Getting B2B Buyer Personas Right: 9 Mistakes to Avoid

SugarCRM

CRM Customer Experience SugarCRM CRM. SugarCRM customer experience CX platformWho are your customers? It’s a simple question that every marketer should be able to answer without any hesitation. However, it isn’t always as easy as it seems.

Introducing Sugar Sell Editions: A New Experience for Sales Automation in the Cloud

SugarCRM

Until recently, SugarCRM offered multiple sales force automation (SFA) solutions, including Sugar Sell, Professional, and Enterprise. Sell Premier is SugarCRM’s flagship solution offering comprehensive SFA capabilities for complex business with built-in AI and enhanced support.

Taking the Sugar Platform to the Next Level

SugarCRM

release, expected to arrive in April, SugarCRM will convert all SugarCloud-hosted Professional and Enterprise customers to Sugar Sell. Starting in April, you will receive a complimentary conversion from Sugar Professional or Enterprise to Sugar Sell, SugarCRM’s next-generation Sales platform.

Top 3 Ways to Stop Revenue Loss and Customer Churn

SugarCRM

In SugarCRM’s 2021 CRM and Sales Impact Report , over half (57%) of sales leaders said they were having trouble predicting when customers would churn. The post Top 3 Ways to Stop Revenue Loss and Customer Churn appeared first on SugarCRM. SugarCRM customer churn HD-CX

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Keep Your CRM Free of Scares

SugarCRM

Make sure to watch our video below to get you in the holiday mood for a spooktacular Halloween courtesy of SugarCRM! CRM SugarCRMHalloween is right around the corner and while you are looking for spooky decorations and creepy costumes, we’ve got everything covered for your trusty CRM.

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What Are Your Top Business Priorities in 2022?

SugarCRM

Engagement Marketing Automation Sugar Market SugarCRM CRM integration marketing automation platform Nurture BuilderTo enable the best service, companies should leverage interactions to identify and solve customer needs.