Expert insights. Personalized for you.
Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain. MORE
Sugar Serve SugarCRM SugarLive customer service Self-Service PortalCustomers Want Effortless Experiences via the Right Channels, Not Complete Autonomy. In a world where customers want to solve their own problems quickly, self-service portals are a dynamic solution. MORE
We highly recommend using an MTA to send emails out of SugarCRM. Once you have some background on email deliverability issues, you can start configuring your email to work properly in SugarCRM. This is a commonly overlooked step when configuring email in SugarCRM. MORE
The post Salesfusion wins “Best Seamless SugarCRM Integration” appeared first on Salesfusion. MORE
August 17th, 2021 marks the first anniversary of SugarClub , our user’s online community where they collaborate on answers, solutions, and ideas about SugarCRM and our CX solutions, including Sugar Market , Sugar Sell and Sugar Serve. SugarClub CRM User Community SugarCRM Solutions MORE
At SugarCRM, we’re providing the next frontier in CRM analytics, giving our clients the power to predict the future so they can best serve their customers while meeting business and sales goals. CRM CRM Success SugarCRM analytics MORE
Once your CRM consultants and software salesperson have delivered their respective terms of engagement, the one person that you are left with to make inevitable and necessary adjustments to your CRM system is your SugarCRM administrator. A SugarCRM administrator will know how to use many advanced features that just aren’t commonly utilized by the average end user. A SugarCRM administrator does more than just regular updates. MORE
Thank you for your continued trust and faith in SugarCRM. The post A Message from Sugar CEO, Craig Charlton, to Our Customers and Partners appeared first on SugarCRM. SugarCRM Video Sugar MORE
Observations from the real World client attraction Colleen Francis CRM systems Engage Selling Solutions InfusionSoft Landslide OnContact optimizing sales Pipeline Management sales quota Salesforce.com selling SugarCRM The Sales Leader As you know, organization is simply one of those “must-have” skills that a salesperson must possess in order to be successful. MORE
The advanced workflow tool in SugarCRM known as Process Author enables admins to automate processes within organizations. The post Creating an Overdue Task Alert in SugarCRM appeared first on SugarCRM. CRM crm task alert SugarCRM MORE
SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. We will be hearing from speakers including Zac Sprackett from SugarCRM, Danny Barnett from IBM, Maribel Lopez from Lopez Research and WIRED editor-at-large David Rowan. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar. MORE
SugarCRM makes it easy to address these challenges, ensuring that every company has the opportunity to develop a systematic approach to customer service that keeps customers coming back for more. SugarCRM even makes it possible to create customer loyalty programs and develop detailed plans for account success. SugarCRM eliminates this problem by combining marketing, sales and customer service tools in one platform. MORE
SugarCRM named a Sales Force Automation Visionary by Gartner for 8th Straight Year. We believe SugarCRM is the clear choice for sales automation based on technology, value, and ease of use,” said Rich Green , Chief Product Officer, and CTO, SugarCRM. MORE
The post Using CRM to Improve Customer Onboarding appeared first on SugarCRM. CRM crm onboarding SugarCRMOnboarding is the process of welcoming new customers, making sure their questions or issues are addressed, and offering new products and services as the needs become apparent. MORE
At SugarCRM, we realized that integration was a key element missing from many CRMs and wanted to expand on the open API behind our CRM, Sugar Sell, to serve customers more fully and enhance our customer experience solutions platform. MORE
How SugarCRM Helps Smash the Data Silos. What to Expect from SugarCRM. CRM CRM Success SugarCRM AI analytics cloud data data privacyCompanies everywhere rely on data to provide critical information related to marketing initiatives, sales efforts, and customer interactions. MORE
Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar. CRM SugarCRM New Release Sugar MORE
Thanks to our customers’ honest reviews, SugarCRM has been named a leader for the 17th consecutive quarter in G2’s Mid-Market Grid Report. The post SugarCRM Ranks in Top Ten for G2’s List of Top Sales Automation Platforms appeared first on SugarCRM. MORE
There are four ways that SugarCRM can boost your credit union marketing: Combining data from multiple sources. The post Four Ways SugarCRM Boosts Credit Union Marketing appeared first on SugarCRM. CRM CRM Success SugarCRM CRM successHave you ever thought about using your credit union’s marketing team to increase cross-selling and upselling? MORE
Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers. MORE
It’s why SugarCRM is focused on bringing you a time-aware CX platform that is designed to provide true insight into your customers and customer experience processes. The post It’s More than an Acquisition, It’s the Future appeared first on SugarCRM. MORE
The post Welcome to the New SugarCRM! appeared first on SugarCRM. CRM CRM Success Customer Engagement Customer Experience Engagement Partnerships Relationship Intelligence Salesfusion SugarCRMToday we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX). MORE
Marketing Automation Sugar Market SugarCRM marketing automation platformEver been asked what you do as a marketer? You’re basically in sales, right? No wait, you do advertising? No, that’s not it either. MORE
The post Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions appeared first on SugarCRM. As businesses increasingly adapt to today’s new subscription-based economy, many recognize the importance of enabling a good customer experience to drive retention throughout the entire customer lifecycle. As a result, a single poor experience can result in the instant loss of a lifetime revenue stream. MORE
Here is what Christian Wettre, GM, Sugar Sell & Sugar Market at SugarCRM, thinks about sales enablement and the alignment of marketing and sales. “A Christian Wettre, GM, Sugar Sell & Sugar Market at SugarCRM. MORE
Last year started perfectly for SugarCRM. Let’s dive in and see what SugarCRM was able to achieve during this momentous year—starting with innovative products and continuing with the growth of our company; here is our list. MORE
At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key. MORE
Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world. SugarCRM is open source, so it’s ideal for companies that want to maintain full control over their systems. Part of the SugarCRM Ecosystem. User experience (UX) is everything in e-commerce. MORE
SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM. MORE
CRM Customer Experience SugarCRM CRM. SugarCRM customer experience CX platformWho are your customers? It’s a simple question that every marketer should be able to answer without any hesitation. However, it isn’t always as easy as it seems. MORE
SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Sarrel at PCMag spoke of the results: “Every year since 2015, this category has been owned by SugarCRM—this is the fourth time it’s taken our Business Choice award. MORE
CRM Customer Experience SugarCRM Let the Platform Do the WorkWhat Important Sugar Brand Changes Mean for our Company, our Customers, and our Industry. This week, we’re announcing our refreshed brand identity with a single purpose in mind ‘Let the platform do the work’. MORE
So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. Under Larry Augustin’s leadership over the last decade, SugarCRM has increased revenue 10x and established itself as a leading CRM disruptor. Now, as SugarCRM’s former CEO transitions to his new role as board chairman, we’re entering a new era for the company. MORE
At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar. MORE
Here are five tips from SugarCRM to help you stay ahead of the four-yearly releases as a SugarCloud customer. Submit Upgrade Request with SugarCRM Support. The post 5 Best Practices for Upgrading Sugar appeared first on SugarCRM. CRM SugarCRM CRM success MORE
SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM. MORE
For more information or tips on creating email templates in SugarCRM, contact us today. The post Creating a Great Looking Email in SugarCRM appeared first on SugarCRM. CRM Email Template SugarCRM MORE
In SugarCRM’s 2021 CRM and Sales Impact Report , over half (57%) of sales leaders said they were having trouble predicting when customers would churn. The post Top 3 Ways to Stop Revenue Loss and Customer Churn appeared first on SugarCRM. SugarCRM customer churn HD-CX MORE
SugarCRM has acquired marketing automation innovator Salesfusion. The post Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You appeared first on Get your daily dose of Sugar. CRM Customer Engagement Customer Experience Salesfusion SugarCRMIf you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here. MORE
Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. The post Happy Birthday SugarCRM! Artificial Intelligence CRM Customer Engagement Customer Experience Digital Transformation Engagement Machine Learning Relationship Intelligence SugarCRM TechnologyI admit it. I have my head in the clouds often. I’m a dreamer and a builder. MORE
At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications. SugarCRM’s Co-Founder & CMO, Clint Oram walks us through the release highlights: Winter ‘18 has a lot of exciting features, read our Documentation to learn more! The post SugarCRM’s Winter ‘18 Release Has Arrived appeared first on Get your daily dose of Sugar. MORE
SugarCRM Related Topics SugarCRM
APRIL 26, 2021
How SugarCRM Helps Smash the Data Silos. What to Expect from SugarCRM. CRM CRM Success SugarCRM AI analytics cloud data data privacyCompanies everywhere rely on data to provide critical information related to marketing initiatives, sales efforts, and customer interactions.
SugarCRM
MARCH 25, 2021
Last year started perfectly for SugarCRM. Let’s dive in and see what SugarCRM was able to achieve during this momentous year—starting with innovative products and continuing with the growth of our company; here is our list.
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SugarCRM
MAY 31, 2019
Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. The post Happy Birthday SugarCRM! Artificial Intelligence CRM Customer Engagement Customer Experience Digital Transformation Engagement Machine Learning Relationship Intelligence SugarCRM TechnologyI admit it. I have my head in the clouds often. I’m a dreamer and a builder.
SugarCRM
DECEMBER 8, 2020
For more information or tips on creating email templates in SugarCRM, contact us today. The post Creating a Great Looking Email in SugarCRM appeared first on SugarCRM. CRM Email Template SugarCRM
SugarCRM
DECEMBER 16, 2020
The advanced workflow tool in SugarCRM known as Process Author enables admins to automate processes within organizations. The post Creating an Overdue Task Alert in SugarCRM appeared first on SugarCRM. CRM crm task alert SugarCRM
SugarCRM
JULY 31, 2019
The post Welcome to the New SugarCRM! appeared first on SugarCRM. CRM CRM Success Customer Engagement Customer Experience Engagement Partnerships Relationship Intelligence Salesfusion SugarCRMToday we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX).
SugarCRM
APRIL 23, 2021
SugarCRM makes it easy to address these challenges, ensuring that every company has the opportunity to develop a systematic approach to customer service that keeps customers coming back for more. SugarCRM even makes it possible to create customer loyalty programs and develop detailed plans for account success. SugarCRM eliminates this problem by combining marketing, sales and customer service tools in one platform.
SugarCRM
JANUARY 26, 2018
At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications. SugarCRM’s Co-Founder & CMO, Clint Oram walks us through the release highlights: Winter ‘18 has a lot of exciting features, read our Documentation to learn more! The post SugarCRM’s Winter ‘18 Release Has Arrived appeared first on Get your daily dose of Sugar.
SugarCRM
SEPTEMBER 19, 2019
There are four ways that SugarCRM can boost your credit union marketing: Combining data from multiple sources. The post Four Ways SugarCRM Boosts Credit Union Marketing appeared first on SugarCRM. CRM CRM Success SugarCRM CRM successHave you ever thought about using your credit union’s marketing team to increase cross-selling and upselling?
SugarCRM
NOVEMBER 24, 2020
Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world. SugarCRM is open source, so it’s ideal for companies that want to maintain full control over their systems. Part of the SugarCRM Ecosystem. User experience (UX) is everything in e-commerce.
SugarCRM
FEBRUARY 20, 2019
So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. Under Larry Augustin’s leadership over the last decade, SugarCRM has increased revenue 10x and established itself as a leading CRM disruptor. Now, as SugarCRM’s former CEO transitions to his new role as board chairman, we’re entering a new era for the company.
|
SugarCRM
OCTOBER 10, 2018
SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. We will be hearing from speakers including Zac Sprackett from SugarCRM, Danny Barnett from IBM, Maribel Lopez from Lopez Research and WIRED editor-at-large David Rowan. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar.
SugarCRM
OCTOBER 10, 2018
Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar. CRM SugarCRM New Release Sugar
SugarCRM
SEPTEMBER 25, 2020
Thanks to our customers’ honest reviews, SugarCRM has been named a leader for the 17th consecutive quarter in G2’s Mid-Market Grid Report. The post SugarCRM Ranks in Top Ten for G2’s List of Top Sales Automation Platforms appeared first on SugarCRM.
SugarCRM
FEBRUARY 20, 2020
SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM.
SugarCRM
JULY 3, 2018
SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Sarrel at PCMag spoke of the results: “Every year since 2015, this category has been owned by SugarCRM—this is the fourth time it’s taken our Business Choice award.
SugarCRM
MAY 30, 2019
SugarCRM has acquired marketing automation innovator Salesfusion. The post Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You appeared first on Get your daily dose of Sugar. CRM Customer Engagement Customer Experience Salesfusion SugarCRMIf you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here.
SugarCRM
AUGUST 15, 2018
Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers.
SugarCRM
MARCH 22, 2018
Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain.
SugarCRM
APRIL 7, 2020
At SugarCRM, we realized that integration was a key element missing from many CRMs and wanted to expand on the open API behind our CRM, Sugar Sell, to serve customers more fully and enhance our customer experience solutions platform.
SugarCRM
FEBRUARY 6, 2019
At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key.
SugarCRM
FEBRUARY 20, 2020
SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM.
SugarCRM
JULY 12, 2018
At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar.
SugarCRM
AUGUST 26, 2019
The post Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions appeared first on SugarCRM. As businesses increasingly adapt to today’s new subscription-based economy, many recognize the importance of enabling a good customer experience to drive retention throughout the entire customer lifecycle. As a result, a single poor experience can result in the instant loss of a lifetime revenue stream.
SugarCRM
SEPTEMBER 23, 2021
CRM Customer Experience SugarCRM CRM. SugarCRM customer experience CX platformWho are your customers? It’s a simple question that every marketer should be able to answer without any hesitation. However, it isn’t always as easy as it seems.
SugarCRM
MARCH 26, 2021
In SugarCRM’s 2021 CRM and Sales Impact Report , over half (57%) of sales leaders said they were having trouble predicting when customers would churn. The post Top 3 Ways to Stop Revenue Loss and Customer Churn appeared first on SugarCRM. SugarCRM customer churn HD-CX
SugarCRM
AUGUST 23, 2021
August 17th, 2021 marks the first anniversary of SugarClub , our user’s online community where they collaborate on answers, solutions, and ideas about SugarCRM and our CX solutions, including Sugar Market , Sugar Sell and Sugar Serve. SugarClub CRM User Community SugarCRM Solutions
SugarCRM
AUGUST 11, 2021
Marketing Automation Sugar Market SugarCRM marketing automation platformEver been asked what you do as a marketer? You’re basically in sales, right? No wait, you do advertising? No, that’s not it either.
SugarCRM
DECEMBER 31, 2020
We highly recommend using an MTA to send emails out of SugarCRM. Once you have some background on email deliverability issues, you can start configuring your email to work properly in SugarCRM. This is a commonly overlooked step when configuring email in SugarCRM.
SugarCRM
MAY 21, 2018
Once your CRM consultants and software salesperson have delivered their respective terms of engagement, the one person that you are left with to make inevitable and necessary adjustments to your CRM system is your SugarCRM administrator. A SugarCRM administrator will know how to use many advanced features that just aren’t commonly utilized by the average end user. A SugarCRM administrator does more than just regular updates.
SugarCRM
AUGUST 24, 2020
It’s why SugarCRM is focused on bringing you a time-aware CX platform that is designed to provide true insight into your customers and customer experience processes. The post It’s More than an Acquisition, It’s the Future appeared first on SugarCRM.
SugarCRM
JULY 15, 2021
Sugar Serve SugarCRM SugarLive customer service Self-Service PortalCustomers Want Effortless Experiences via the Right Channels, Not Complete Autonomy. In a world where customers want to solve their own problems quickly, self-service portals are a dynamic solution.
SugarCRM
MARCH 19, 2020
Thank you for your continued trust and faith in SugarCRM. The post A Message from Sugar CEO, Craig Charlton, to Our Customers and Partners appeared first on SugarCRM. SugarCRM Video Sugar
SugarCRM
MAY 4, 2021
CRM Customer Experience SugarCRM Let the Platform Do the WorkWhat Important Sugar Brand Changes Mean for our Company, our Customers, and our Industry. This week, we’re announcing our refreshed brand identity with a single purpose in mind ‘Let the platform do the work’.
SugarCRM
MARCH 11, 2021
Here are five tips from SugarCRM to help you stay ahead of the four-yearly releases as a SugarCloud customer. Submit Upgrade Request with SugarCRM Support. The post 5 Best Practices for Upgrading Sugar appeared first on SugarCRM. CRM SugarCRM CRM success
Engage Selling
AUGUST 19, 2014
Observations from the real World client attraction Colleen Francis CRM systems Engage Selling Solutions InfusionSoft Landslide OnContact optimizing sales Pipeline Management sales quota Salesforce.com selling SugarCRM The Sales Leader As you know, organization is simply one of those “must-have” skills that a salesperson must possess in order to be successful.
SugarCRM
AUGUST 4, 2020
SugarCRM named a Sales Force Automation Visionary by Gartner for 8th Straight Year. We believe SugarCRM is the clear choice for sales automation based on technology, value, and ease of use,” said Rich Green , Chief Product Officer, and CTO, SugarCRM.
SugarCRM
FEBRUARY 22, 2021
Here is what Christian Wettre, GM, Sugar Sell & Sugar Market at SugarCRM, thinks about sales enablement and the alignment of marketing and sales. “A Christian Wettre, GM, Sugar Sell & Sugar Market at SugarCRM.
SugarCRM
DECEMBER 18, 2020
The post Using CRM to Improve Customer Onboarding appeared first on SugarCRM. CRM crm onboarding SugarCRMOnboarding is the process of welcoming new customers, making sure their questions or issues are addressed, and offering new products and services as the needs become apparent.
SugarCRM
NOVEMBER 11, 2020
At SugarCRM, we’re providing the next frontier in CRM analytics, giving our clients the power to predict the future so they can best serve their customers while meeting business and sales goals. CRM CRM Success SugarCRM analytics
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