Happy Birthday SugarCRM!

SugarCRM

Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. The post Happy Birthday SugarCRM! Artificial Intelligence CRM Customer Engagement Customer Experience Digital Transformation Engagement Machine Learning Relationship Intelligence SugarCRM TechnologyI admit it. I have my head in the clouds often. I’m a dreamer and a builder.

Welcome to the New SugarCRM!

SugarCRM

The post Welcome to the New SugarCRM! appeared first on SugarCRM. CRM CRM Success Customer Engagement Customer Experience Engagement Partnerships Relationship Intelligence Salesfusion SugarCRMToday we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX).

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Salesfusion wins “Best Seamless SugarCRM Integration”

Salesfusion

The post Salesfusion wins “Best Seamless SugarCRM Integration” appeared first on Salesfusion.

The World has Changed! …And SugarCRM is Changing With It

SugarCRM

SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar.

SugarCRM’s Winter ‘18 Release Has Arrived

SugarCRM

At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications. SugarCRM’s Co-Founder & CMO, Clint Oram walks us through the release highlights: Winter ‘18 has a lot of exciting features, read our Documentation to learn more! The post SugarCRM’s Winter ‘18 Release Has Arrived appeared first on Get your daily dose of Sugar.

Four Ways SugarCRM Boosts Credit Union Marketing

SugarCRM

There are four ways that SugarCRM can boost your credit union marketing: Combining data from multiple sources. The post Four Ways SugarCRM Boosts Credit Union Marketing appeared first on SugarCRM. CRM CRM Success SugarCRM CRM successHave you ever thought about using your credit union’s marketing team to increase cross-selling and upselling?

New software, updates and features are helping SugarCRM stay ahead of the game

SugarCRM

Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar. CRM SugarCRM New Release Sugar

Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365

SugarCRM

SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM.

SugarCRM Named Best CRM for the Fourth Year in a Row 

SugarCRM

SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Sarrel at PCMag spoke of the results: “Every year since 2015, this category has been owned by SugarCRM—this is the fourth time it’s taken our Business Choice award.

Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You

SugarCRM

SugarCRM has acquired marketing automation innovator Salesfusion. The post Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You appeared first on Get your daily dose of Sugar. CRM Customer Engagement Customer Experience Salesfusion SugarCRMIf you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here.

SugarCRM announces major investment as it welcomes an experienced new partner

SugarCRM

Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers.

Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365

SugarCRM

SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM.

Coming Soon: Innovation from SugarCRM to Address Data Protection and GDPR Compliance

SugarCRM

Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain.

How SugarCRM’s Winter ‘19 release delves deeper into the future of customer relationship management

SugarCRM

At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key.

Sugar Integrate—Embracing the Next Level of SugarCRM’s CX Platform

SugarCRM

At SugarCRM, we realized that integration was a key element missing from many CRMs and wanted to expand on the open API behind our CRM, Sugar Sell, to serve customers more fully and enhance our customer experience solutions platform. The post Sugar Integrate—Embracing the Next Level of SugarCRM’s CX Platform appeared first on SugarCRM. There’s nothing better than when business applications work together seamlessly.

Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions

SugarCRM

The post Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions appeared first on SugarCRM. As businesses increasingly adapt to today’s new subscription-based economy, many recognize the importance of enabling a good customer experience to drive retention throughout the entire customer lifecycle. As a result, a single poor experience can result in the instant loss of a lifetime revenue stream.

SugarCRM’s Summer 18 release responds to the most important themes in CRM today

SugarCRM

At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar.

It’s More than an Acquisition, It’s the Future

SugarCRM

It’s why SugarCRM is focused on bringing you a time-aware CX platform that is designed to provide true insight into your customers and customer experience processes. The post It’s More than an Acquisition, It’s the Future appeared first on SugarCRM.

Churn 37

The Best Customers are Recurring Customers

SugarCRM

A CRM system, such as SugarCRM, drives customer loyalty from the inside out. In fact, with SugarCRM, you get real-time data that you can use to improve customer interactions and insights into data patterns that help you and your employees know what to do next.

Do I Need to Hire a Full Time Administrator for SugarCRM?

SugarCRM

Once your CRM consultants and software salesperson have delivered their respective terms of engagement, the one person that you are left with to make inevitable and necessary adjustments to your CRM system is your SugarCRM administrator. A SugarCRM administrator will know how to use many advanced features that just aren’t commonly utilized by the average end user. A SugarCRM administrator does more than just regular updates.

Enabling Sales Force Automation in Gartner Magic Quadrant

SugarCRM

SugarCRM named a Sales Force Automation Visionary by Gartner for 8th Straight Year. We believe SugarCRM is the clear choice for sales automation based on technology, value, and ease of use,” said Rich Green , Chief Product Officer, and CTO, SugarCRM. If you would like to learn more about SugarCRM’s placement in the Visionary quadrant, you can access the 2020 Magic Quadrant for Sales Force Automation here.

A Message from Sugar CEO, Craig Charlton, to Our Customers and Partners

SugarCRM

Thank you for your continued trust and faith in SugarCRM. The post A Message from Sugar CEO, Craig Charlton, to Our Customers and Partners appeared first on SugarCRM. SugarCRM Video Sugarframeborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen>. Dominating the news cycle, COVID-19 is changing the way we do business as the nations work together to stem its spread.

Time To Get Organized!

Engage Selling

Observations from the real World client attraction Colleen Francis CRM systems Engage Selling Solutions InfusionSoft Landslide OnContact optimizing sales Pipeline Management sales quota Salesforce.com selling SugarCRM The Sales Leader As you know, organization is simply one of those “must-have” skills that a salesperson must possess in order to be successful.

It’s Awards Season

SugarCRM

Not to be outdone by another awards show happening this weekend that you may have heard about, SugarCRM announced the winners of its fiscal year 2018 global partner awards last week at the company’s annual sales kick off (SKO) event in Sorrento, Italy. For the past nine years, SugarCRM has recognized the leadership and achievements of its partner community through a series of partner awards. SugarCRM

CRM 39

How CRM Can Help You Become Truly Customer-Centric

SugarCRM

See how SugarCRM can help your business by building your free trial. CRM CRM Success Customer Engagement Customer Experience SugarCRMCreating a culture of customer centricity to your business is more important than ever. Being customer-centric is not just about offering excellent customer service; it’s a business concept based on putting your customer at the core of your business. Meaningful Customer Experiences.

CRM 35

We’re Keeping our Head in the Cloud [Here’s 3 Reasons Why]

SugarCRM

The cloud is a powerful tool for business, and we recognize that at SugarCRM. By not using a private cloud on our own hardware, SugarCRM passes that cost along to our cloud provider and it’s one less thing to work on. The post We’re Keeping our Head in the Cloud [Here’s 3 Reasons Why] appeared first on SugarCRM. Cloud SugarCRM Technology cloud Cloud Computing Cloud Innovation Pillar technology

Reimagining Relationship Management, One Quarterly Release at a Time

SugarCRM

By Zachariah Sprackett, SVP, DevOps at SugarCRM. Elsewhere, our SugarCRM mobile update enables users to generate quotes, view emails and convert leads from anywhere. CRM Customer Experience SugarCRM features Sugar Fall 18 ReleaseAn Update on Key Features.

Data 38

Keep Your Head in the SugarCloud

SugarCRM

By Zachariah Sprackett, VP, Operations at SugarCRM. But from my perspective as the SVP, DevOps for SugarCRM, SugarCloud means that our customers are up and running in minutes with the latest innovation and they are less likely to require product support.

Data 35

Why We Innovate? Nine out of Ten Dentists Agree…

SugarCRM

By Zachariah Sprackett, SVP, DevOps at SugarCRM. There’s so much the whole team at SugarCRM has accomplished during the last 12 months that I’d love to tell you about. CRM SugarCRM Technology cloud Innovation

CRM Blueprint Series: Sales Automation Webinar Recap

SugarCRM

So, if you haven’t seen the latest and greatest from SugarCRM, or are currently evaluating new sales tools for your team, be sure to check out the webinar replay here. CRM SugarCRM CRM Blueprint Spring '19 webinarThis week marked the latest installment of our CRM Blueprint Series of webinars aimed at helping businesses of all shapes and sizes build more modern, effective CRM initiatives. This edition focused on the core tenets of a modern sales automation solution.

CRM 27

What to Expect at SugarCon – the CRM Conference for Innovative Business

SugarCRM

These SugarCRM customers will describe how they are listening, learning and leading at pace to transform their industries. CRM Customer Experience SugarCon SugarCRM conferences events sugarcon

Smarketing – The Collaboration Between Marketing Automation And CRM

SugarCRM

Contact Lauren King at lauren.king@communigator.co.uk , or discuss this blog with other members of the SugarCRM community, please visit the SugarCRM Partner Corner. ?. CRM Customer Engagement Salesfusion SugarCRMHaving five different locations to manage all your marketing needs is confusing if nothing else. Your social media in one place, lead generation in another and email marketing as well. It’s no wonder you’re struggling to keep track.

Sugar Sweetens Tyson Foods’ Recipe for Success

SugarCRM

And that’s where SugarCRM came in. SugarCRM has helped Tyson Foods address all 115 business requirements, and post-implementation, the technology has also been well received by employees. With help from SugarCRM, Tyson Foods is heading towards its expansion goals, and they aren’t alone. If you’d like to find how SugarCRM has helped other manufacturers such as Materion, Roxtec, and HPE, be sure to check out our case studies page.

B2C 20

The Value of Cloud-Based Solutions

SugarCRM

Case in point, SugarCRM’s cloud-enabled platforms had an availability rate of over 99% in 2019. As is the case with SugarCRM and other cloud-based service providers, there are dedicated security teams monitoring cloud services with redundancies, back-ups, and fail-safes to protect data. The post The Value of Cloud-Based Solutions appeared first on SugarCRM. Cloud Digital Transformation cloud Cloud Computing security SugarCRM

New Sugar – From CRM to CX?

SugarCRM

CRM Customer Engagement Customer Experience Sales Leadership Salesfusion SugarCRMTechnology is getting faster, and easier to use. As a result, everybody wants more from the companies that they do business with. Your expectations of a world-class customer experience are rising with every iPhone release or new chatbot you encounter.

CRM 34

In Trying Times, Good CX Is More Important than Ever

SugarCRM

The post In Trying Times, Good CX Is More Important than Ever appeared first on SugarCRM. Customer Experience SugarCRM current events customer experience SugarWe live in a world that is increasingly connected and with this connection, the importance of the global economy only grows.

The Best Customers are Recurring Customers

SugarCRM

At SugarCRM, we call this idea “the recurring customer.” Customer Experience SugarCon CRM recurring customers subscription economy sugarcon SugarCRMAs we closed the first day of SugarCon 2018, I’m left with one clear takeaway from the day.

The 5 Best Mobile CRM Solutions for 2020

Hubspot Sales

SugarCRM. SugarCRM covers sales, marketing, and customer service. But SugarCRM separates itself from its competition with its offline sync capabilities. SugarCRM is a bit pricier than the other options on this list. Image Source: SugarCRM.

CRM 68

What Makes Sales & Marketing Alignment So Powerful

SugarCRM

See how SugarCRM can help you boost your sales and marketing alignment, by watching our demo. CRM Customer Experience SugarCRMSales and marketing are two very different areas of business; however, both are essential for the success of your company. While marketers are working on generating and nurturing high-quality leads, sales reps are working hard to close deals.

Top Five Reasons Why Sugar 5-Seat Edition is the Best Small Business CRM

SugarCRM

SugarCRM has a solution. SugarCRM offers a Flexible and Scalable Platform: Sugar is a flexible platform conforming to the business needs of customers. The post Top Five Reasons Why Sugar 5-Seat Edition is the Best Small Business CRM appeared first on SugarCRM. CRM SugarCRMCRM is an essential tool for Sales and Marketing teams of any business. The best CRM empowers users to increase lead conversion and win repeat business.