Expert insights. Personalized for you.
Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain. MORE
Last month, SugarCRM held its annual industry analyst summit where we shared company updates, provided a preview of what’s next, and showcased our customers’ success. SugarCRM’s CSO and co-founder, Clint Oram joined the lively discussion. MORE
We highly recommend using an MTA to send emails out of SugarCRM. Once you have some background on email deliverability issues, you can start configuring your email to work properly in SugarCRM. This is a commonly overlooked step when configuring email in SugarCRM. MORE
The post Salesfusion wins “Best Seamless SugarCRM Integration” appeared first on Salesfusion. MORE
August 17th, 2021 marks the first anniversary of SugarClub , our user’s online community where they collaborate on answers, solutions, and ideas about SugarCRM and our CX solutions, including Sugar Market , Sugar Sell and Sugar Serve. SugarClub CRM User Community SugarCRM Solutions MORE
The advanced workflow tool in SugarCRM known as Process Author enables admins to automate processes within organizations. The post Creating an Overdue Task Alert in SugarCRM appeared first on SugarCRM. CRM crm task alert SugarCRM MORE
2021 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. In 2021, we also hosted ClubZone , our inaugural virtual user conference that saw the SugarCRM community come together to learn and engage with one another. What a year! MORE
SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. We will be hearing from speakers including Zac Sprackett from SugarCRM, Danny Barnett from IBM, Maribel Lopez from Lopez Research and WIRED editor-at-large David Rowan. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar. MORE
SugarCRM makes it easy to address these challenges, ensuring that every company has the opportunity to develop a systematic approach to customer service that keeps customers coming back for more. SugarCRM even makes it possible to create customer loyalty programs and develop detailed plans for account success. SugarCRM eliminates this problem by combining marketing, sales and customer service tools in one platform. MORE
SugarCRM recently conducted global research with sales leaders and found that they struggle to access the data required to build and maintain these vital relationships, with 52% saying their CRM systems are costing them revenue. CRM Success business growth SugarCRM Solution MORE
At SugarCRM, we realized that integration was a key element missing from many CRMs and wanted to expand on the open API behind our CRM, Sugar Sell, to serve customers more fully and enhance our customer experience solutions platform. MORE
How SugarCRM Helps Smash the Data Silos. What to Expect from SugarCRM. CRM CRM Success SugarCRM AI analytics cloud data data privacyCompanies everywhere rely on data to provide critical information related to marketing initiatives, sales efforts, and customer interactions. MORE
Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar. CRM SugarCRM New Release Sugar MORE
Thanks to our customers’ honest reviews, SugarCRM has been named a leader for the 17th consecutive quarter in G2’s Mid-Market Grid Report. The post SugarCRM Ranks in Top Ten for G2’s List of Top Sales Automation Platforms appeared first on SugarCRM. MORE
There are four ways that SugarCRM can boost your credit union marketing: Combining data from multiple sources. The post Four Ways SugarCRM Boosts Credit Union Marketing appeared first on SugarCRM. CRM CRM Success SugarCRM CRM successHave you ever thought about using your credit union’s marketing team to increase cross-selling and upselling? MORE
Make sure to watch our video below to get you in the holiday mood for a spooktacular Halloween courtesy of SugarCRM! CRM SugarCRMHalloween is right around the corner and while you are looking for spooky decorations and creepy costumes, we’ve got everything covered for your trusty CRM. MORE
Customer Experience marketing automation Sugar Market SugarCRMWhether you’re selling B2B or B2C, ultimately, you’re selling to a person and today’s buyers expect a personalized experience. MORE
Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers. MORE
The post Welcome to the New SugarCRM! appeared first on SugarCRM. CRM CRM Success Customer Engagement Customer Experience Engagement Partnerships Relationship Intelligence Salesfusion SugarCRMToday we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX). MORE
The post Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions appeared first on SugarCRM. As businesses increasingly adapt to today’s new subscription-based economy, many recognize the importance of enabling a good customer experience to drive retention throughout the entire customer lifecycle. As a result, a single poor experience can result in the instant loss of a lifetime revenue stream. MORE
Last year started perfectly for SugarCRM. Let’s dive in and see what SugarCRM was able to achieve during this momentous year—starting with innovative products and continuing with the growth of our company; here is our list. MORE
At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key. MORE
Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world. SugarCRM is open source, so it’s ideal for companies that want to maintain full control over their systems. Part of the SugarCRM Ecosystem. User experience (UX) is everything in e-commerce. MORE
SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM. MORE
CRM Customer Experience SugarCRM CRM. SugarCRM customer experience CX platformWho are your customers? It’s a simple question that every marketer should be able to answer without any hesitation. However, it isn’t always as easy as it seems. MORE
As 2021 draws to an end, we want to celebrate our customers who push the boundaries of SugarCRM’s platform for breakthrough customer experience (CX) and business growth. MORE
SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Sarrel at PCMag spoke of the results: “Every year since 2015, this category has been owned by SugarCRM—this is the fourth time it’s taken our Business Choice award. MORE
We based SugarCRM on similar concepts: to empower customers and place them in control. We wanted to attach our name to the trend as the business application software, so when people thought of open-source, they thought of SugarCRM. CRM Success SugarCRM business growth MORE
So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. Under Larry Augustin’s leadership over the last decade, SugarCRM has increased revenue 10x and established itself as a leading CRM disruptor. Now, as SugarCRM’s former CEO transitions to his new role as board chairman, we’re entering a new era for the company. MORE
At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar. MORE
CRM Marketing Automation Sugar Market SugarCRM Technology webinarWebinars that are used for demand generation are a well-known tactic for attracting a targeted audience to educate them on how they can learn, achieve and improve business or technology challenges. MORE
SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM. MORE
For more information or tips on creating email templates in SugarCRM, contact us today. The post Creating a Great Looking Email in SugarCRM appeared first on SugarCRM. CRM Email Template SugarCRM MORE
In SugarCRM’s 2021 CRM and Sales Impact Report , over half (57%) of sales leaders said they were having trouble predicting when customers would churn. The post Top 3 Ways to Stop Revenue Loss and Customer Churn appeared first on SugarCRM. SugarCRM customer churn HD-CX MORE
SugarCRM has acquired marketing automation innovator Salesfusion. The post Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You appeared first on Get your daily dose of Sugar. CRM Customer Engagement Customer Experience Salesfusion SugarCRMIf you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here. MORE
Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. The post Happy Birthday SugarCRM! Artificial Intelligence CRM Customer Engagement Customer Experience Digital Transformation Engagement Machine Learning Relationship Intelligence SugarCRM TechnologyI admit it. I have my head in the clouds often. I’m a dreamer and a builder. MORE
At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications. SugarCRM’s Co-Founder & CMO, Clint Oram walks us through the release highlights: Winter ‘18 has a lot of exciting features, read our Documentation to learn more! The post SugarCRM’s Winter ‘18 Release Has Arrived appeared first on Get your daily dose of Sugar. MORE
Marketing Automation SugarCRM B2B marketing strategy marketing automationTimes are changing, and you must keep up. People’s trust in advertising continuously decreases as they ask for innovation, more authenticity, and brand transparency than ever before. MORE
SugarCRM Related Topics SugarCRM
DECEMBER 15, 2021
2021 is the year we let SugarCRM make the hard things easier for marketing, sales, and service teams. In 2021, we also hosted ClubZone , our inaugural virtual user conference that saw the SugarCRM community come together to learn and engage with one another. What a year!
SugarCRM
APRIL 26, 2021
How SugarCRM Helps Smash the Data Silos. What to Expect from SugarCRM. CRM CRM Success SugarCRM AI analytics cloud data data privacyCompanies everywhere rely on data to provide critical information related to marketing initiatives, sales efforts, and customer interactions.
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SugarCRM
DECEMBER 7, 2021
Last month, SugarCRM held its annual industry analyst summit where we shared company updates, provided a preview of what’s next, and showcased our customers’ success. SugarCRM’s CSO and co-founder, Clint Oram joined the lively discussion.
SugarCRM
MARCH 25, 2021
Last year started perfectly for SugarCRM. Let’s dive in and see what SugarCRM was able to achieve during this momentous year—starting with innovative products and continuing with the growth of our company; here is our list.
SugarCRM
MAY 31, 2019
Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. The post Happy Birthday SugarCRM! Artificial Intelligence CRM Customer Engagement Customer Experience Digital Transformation Engagement Machine Learning Relationship Intelligence SugarCRM TechnologyI admit it. I have my head in the clouds often. I’m a dreamer and a builder.
SugarCRM
NOVEMBER 16, 2021
Accurate predictability can alert your team to hidden trends and patterns in your SugarCRM data and that of other tools you’ve integrated with it.
SugarCRM
NOVEMBER 24, 2021
As 2021 draws to an end, we want to celebrate our customers who push the boundaries of SugarCRM’s platform for breakthrough customer experience (CX) and business growth.
SugarCRM
DECEMBER 16, 2020
The advanced workflow tool in SugarCRM known as Process Author enables admins to automate processes within organizations. The post Creating an Overdue Task Alert in SugarCRM appeared first on SugarCRM. CRM crm task alert SugarCRM
SugarCRM
JULY 31, 2019
The post Welcome to the New SugarCRM! appeared first on SugarCRM. CRM CRM Success Customer Engagement Customer Experience Engagement Partnerships Relationship Intelligence Salesfusion SugarCRMToday we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX).
SugarCRM
APRIL 23, 2021
SugarCRM makes it easy to address these challenges, ensuring that every company has the opportunity to develop a systematic approach to customer service that keeps customers coming back for more. SugarCRM even makes it possible to create customer loyalty programs and develop detailed plans for account success. SugarCRM eliminates this problem by combining marketing, sales and customer service tools in one platform.
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SugarCRM
JANUARY 26, 2018
At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications. SugarCRM’s Co-Founder & CMO, Clint Oram walks us through the release highlights: Winter ‘18 has a lot of exciting features, read our Documentation to learn more! The post SugarCRM’s Winter ‘18 Release Has Arrived appeared first on Get your daily dose of Sugar.
SugarCRM
OCTOBER 26, 2021
SugarCRM
APRIL 29, 2015
The post Salesfusion wins “Best Seamless SugarCRM Integration” appeared first on Salesfusion.
SugarCRM
SEPTEMBER 19, 2019
There are four ways that SugarCRM can boost your credit union marketing: Combining data from multiple sources. The post Four Ways SugarCRM Boosts Credit Union Marketing appeared first on SugarCRM. CRM CRM Success SugarCRM CRM successHave you ever thought about using your credit union’s marketing team to increase cross-selling and upselling?
SugarCRM
FEBRUARY 20, 2019
So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. Under Larry Augustin’s leadership over the last decade, SugarCRM has increased revenue 10x and established itself as a leading CRM disruptor. Now, as SugarCRM’s former CEO transitions to his new role as board chairman, we’re entering a new era for the company.
SugarCRM
NOVEMBER 24, 2020
Two CRMs, SugarCRM and Salesforce, are both well known in the e-commerce world. SugarCRM is open source, so it’s ideal for companies that want to maintain full control over their systems. Part of the SugarCRM Ecosystem. User experience (UX) is everything in e-commerce.
SugarCRM
OCTOBER 10, 2018
SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. We will be hearing from speakers including Zac Sprackett from SugarCRM, Danny Barnett from IBM, Maribel Lopez from Lopez Research and WIRED editor-at-large David Rowan. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar.
SugarCRM
OCTOBER 10, 2018
Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar. CRM SugarCRM New Release Sugar
SugarCRM
SEPTEMBER 25, 2020
Thanks to our customers’ honest reviews, SugarCRM has been named a leader for the 17th consecutive quarter in G2’s Mid-Market Grid Report. The post SugarCRM Ranks in Top Ten for G2’s List of Top Sales Automation Platforms appeared first on SugarCRM.
SugarCRM
FEBRUARY 20, 2020
SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM.
SugarCRM
JULY 3, 2018
SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Sarrel at PCMag spoke of the results: “Every year since 2015, this category has been owned by SugarCRM—this is the fourth time it’s taken our Business Choice award.
SugarCRM
MAY 30, 2019
SugarCRM has acquired marketing automation innovator Salesfusion. The post Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You appeared first on Get your daily dose of Sugar. CRM Customer Engagement Customer Experience Salesfusion SugarCRMIf you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here.
SugarCRM
AUGUST 15, 2018
Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers.
SugarCRM
MARCH 22, 2018
Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain.
SugarCRM
APRIL 7, 2020
At SugarCRM, we realized that integration was a key element missing from many CRMs and wanted to expand on the open API behind our CRM, Sugar Sell, to serve customers more fully and enhance our customer experience solutions platform.
SugarCRM
FEBRUARY 6, 2019
At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key.
SugarCRM
FEBRUARY 20, 2020
SugarCRM has introduced Sugar Connect to provide critical information about all your customers while you are communicating with them. The post Sugar Connect – Seamlessly Sync SugarCRM with G Suite and Office 365 appeared first on SugarCRM.
SugarCRM
JULY 12, 2018
At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar.
SugarCRM
AUGUST 26, 2019
The post Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions appeared first on SugarCRM. As businesses increasingly adapt to today’s new subscription-based economy, many recognize the importance of enabling a good customer experience to drive retention throughout the entire customer lifecycle. As a result, a single poor experience can result in the instant loss of a lifetime revenue stream.
SugarCRM
SEPTEMBER 23, 2021
CRM Customer Experience SugarCRM CRM. SugarCRM customer experience CX platformWho are your customers? It’s a simple question that every marketer should be able to answer without any hesitation. However, it isn’t always as easy as it seems.
SugarCRM
OCTOBER 29, 2021
Make sure to watch our video below to get you in the holiday mood for a spooktacular Halloween courtesy of SugarCRM! CRM SugarCRMHalloween is right around the corner and while you are looking for spooky decorations and creepy costumes, we’ve got everything covered for your trusty CRM.
SugarCRM
MARCH 26, 2021
In SugarCRM’s 2021 CRM and Sales Impact Report , over half (57%) of sales leaders said they were having trouble predicting when customers would churn. The post Top 3 Ways to Stop Revenue Loss and Customer Churn appeared first on SugarCRM. SugarCRM customer churn HD-CX
SugarCRM
NOVEMBER 8, 2021
SugarCRM recently conducted global research with sales leaders and found that they struggle to access the data required to build and maintain these vital relationships, with 52% saying their CRM systems are costing them revenue. CRM Success business growth SugarCRM Solution
SugarCRM
AUGUST 23, 2021
August 17th, 2021 marks the first anniversary of SugarClub , our user’s online community where they collaborate on answers, solutions, and ideas about SugarCRM and our CX solutions, including Sugar Market , Sugar Sell and Sugar Serve. SugarClub CRM User Community SugarCRM Solutions
SugarCRM
OCTOBER 13, 2021
Customer Experience marketing automation Sugar Market SugarCRMWhether you’re selling B2B or B2C, ultimately, you’re selling to a person and today’s buyers expect a personalized experience.
SugarCRM
NOVEMBER 18, 2021
CRM Marketing Automation Sugar Market SugarCRM Technology webinarWebinars that are used for demand generation are a well-known tactic for attracting a targeted audience to educate them on how they can learn, achieve and improve business or technology challenges.
SugarCRM
NOVEMBER 4, 2021
Marketing Automation SugarCRM B2B marketing strategy marketing automationTimes are changing, and you must keep up. People’s trust in advertising continuously decreases as they ask for innovation, more authenticity, and brand transparency than ever before.
SugarCRM
NOVEMBER 22, 2021
We based SugarCRM on similar concepts: to empower customers and place them in control. We wanted to attach our name to the trend as the business application software, so when people thought of open-source, they thought of SugarCRM. CRM Success SugarCRM business growth
SugarCRM
DECEMBER 31, 2020
We highly recommend using an MTA to send emails out of SugarCRM. Once you have some background on email deliverability issues, you can start configuring your email to work properly in SugarCRM. This is a commonly overlooked step when configuring email in SugarCRM.
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