Happy Birthday SugarCRM!


Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. The post Happy Birthday SugarCRM! I admit it. I have my head in the clouds often. I’m a dreamer and a builder.

Welcome to the New SugarCRM!


The post Welcome to the New SugarCRM! appeared first on SugarCRM. CRM CRM Success Customer Engagement Customer Experience Engagement Partnerships Relationship Intelligence Salesfusion SugarCRMToday we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX).

Salesfusion wins “Best Seamless SugarCRM Integration”


The post Salesfusion wins “Best Seamless SugarCRM Integration” appeared first on Salesfusion.

SugarCRM’s Winter ‘18 Release Has Arrived


At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications.

The World has Changed! …And SugarCRM is Changing With It


SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar.

CEO Craig Charlton on Why He Can’t Wait to Tell the World About SugarCRM


So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. Under Larry Augustin’s leadership over the last decade, SugarCRM has increased revenue 10x and established itself as a leading CRM disruptor. Now, as SugarCRM’s former CEO transitions to his new role as board chairman, we’re entering a new era for the company.

Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You


SugarCRM has acquired marketing automation innovator Salesfusion. The post Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You appeared first on Get your daily dose of Sugar. CRM Customer Engagement Customer Experience Salesfusion SugarCRMIf you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here.

SugarCRM Named Best CRM for the Fourth Year in a Row 


SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Sarrel at PCMag spoke of the results: “Every year since 2015, this category has been owned by SugarCRM—this is the fourth time it’s taken our Business Choice award.

SugarCRM announces major investment as it welcomes an experienced new partner


Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers.

How SugarCRM’s Winter ‘19 release delves deeper into the future of customer relationship management


At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key.

Coming Soon: Innovation from SugarCRM to Address Data Protection and GDPR Compliance


Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain.

SugarCRM’s Summer 18 release responds to the most important themes in CRM today


At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar.

How CRM Can Help You Become Truly Customer-Centric


See how SugarCRM can help your business by building your free trial. CRM CRM Success Customer Engagement Customer Experience SugarCRMCreating a culture of customer centricity to your business is more important than ever.

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Smarketing – The Collaboration Between Marketing Automation And CRM


Contact Lauren King at lauren.king@communigator.co.uk , or discuss this blog with other members of the SugarCRM community, please visit the SugarCRM Partner Corner. ?. CRM Customer Engagement Salesfusion SugarCRM

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Time To Get Organized!

Engage Selling

Observations from the real World client attraction Colleen Francis CRM systems Engage Selling Solutions InfusionSoft Landslide OnContact optimizing sales Pipeline Management sales quota Salesforce.com selling SugarCRM The Sales Leader

CRM Blueprint Series: Sales Automation Webinar Recap


So, if you haven’t seen the latest and greatest from SugarCRM, or are currently evaluating new sales tools for your team, be sure to check out the webinar replay here. CRM SugarCRM CRM Blueprint Spring '19 webinar

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Sugar Sweetens Tyson Foods’ Recipe for Success


And that’s where SugarCRM came in. SugarCRM has helped Tyson Foods address all 115 business requirements, and post-implementation, the technology has also been well received by employees. CRM CRM Success Customer Engagement SugarCRM

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Do I Need to Hire a Full Time Administrator for SugarCRM?


Once your CRM consultants and software salesperson have delivered their respective terms of engagement, the one person that you are left with to make inevitable and necessary adjustments to your CRM system is your SugarCRM administrator. A SugarCRM administrator will know how to use many advanced features that just aren’t commonly utilized by the average end user. A SugarCRM administrator does more than just regular updates.

New Sugar – From CRM to CX?


CRM Customer Engagement Customer Experience Sales Leadership Salesfusion SugarCRMTechnology is getting faster, and easier to use. As a result, everybody wants more from the companies that they do business with.

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DocuSign Signature with Sugar Makes Life Easy


For more information, click here , and to discuss this blog with other members of the SugarCRM community, please visit the SugarCRM Partner Corner. ?. CRM Customer Experience Digital Transformation SugarCRM Technology

Webinar Replay: CRM Blueprint Series – Sales and Marketing Alignment


We were joined by Jana Ferguson, director of professional services at SugarCRM via our latest and exciting acquisition of Salesfusion. CRM CRM Success Customer Experience Salesfusion SugarCRM ABM CRM Blueprint marketing automation

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Webinar Replay: Transforming Customer Relationships


Joining us was Garrett Hogan, VP of Customer Experience at SugarCRM Elite Partner Brainsell. The post Webinar Replay: Transforming Customer Relationships appeared first on SugarCRM. CRM CRM Success SugarCRM Brainsell CRm adoption Tetley HarrisLast week we held the latest webinar in our “CRM Blueprint Series.” These webinars focus on ensuring the success of your CRM deployment – from evaluation all the way through to deployment, driving adoption and measuring success.

What Makes Sales & Marketing Alignment So Powerful


See how SugarCRM can help you boost your sales and marketing alignment, by watching our demo. CRM Customer Experience SugarCRMSales and marketing are two very different areas of business; however, both are essential for the success of your company.

It’s Awards Season


Not to be outdone by another awards show happening this weekend that you may have heard about, SugarCRM announced the winners of its fiscal year 2018 global partner awards last week at the company’s annual sales kick off (SKO) event in Sorrento, Italy. For the past nine years, SugarCRM has recognized the leadership and achievements of its partner community through a series of partner awards. SugarCRM

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Fifteen Reasons for Fifteen Years: Why W-Systems Loves Sugar


June 1st marked the 15-year anniversary of SugarCRM, so we have dedicated the month to reminiscing on our experience alongside Sugar. Here’s to 15 years and many more to come, SugarCRM! Reason #8: Partner-Based Feedback Helped Build the SugarCRM Mobile SDK.

Salesfusion: Our Journey From Marketing Automation to Customer Experience Management


As the former CEO of Salesfusion and new general manager of marketing automation for SugarCRM, I want to share how thrilled my team and I are to be joining the Sugar family. CRM Customer Experience Salesfusion SugarCRM

CRM and Human Resources: It’s All About People


CRM CRM Success Customer Experience Engagement SugarCRMFundamentally, a CRM platform is about people. Specifically: Your customers; Your prospects, and Your employees. It’s the third subset I’d like to talk about in this post.

Reimagining Relationship Management, One Quarterly Release at a Time


By Zachariah Sprackett, SVP, DevOps at SugarCRM. Elsewhere, our SugarCRM mobile update enables users to generate quotes, view emails and convert leads from anywhere. CRM Customer Experience SugarCRM features Sugar Fall 18 ReleaseAn Update on Key Features.

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Simplifying Your To-Do List


SugarCRM is a fantastic tool that helps to collect and manage all your customer data. To discuss this blog with other members of the SugarCRM community, please visit the SugarCRM Partner Corner. CRM CRM Success Customer Engagement Engagement SugarCRM Technology User Experience

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Why Your Sales Team Isn´t Using Your CRM


CRM CRM Success SugarCRM sales user adoption user adoptionUsing a modern Customer Relationship Management (CRM) tool is a must for any business that wants to take customer satisfaction and revenue to the next level. A CRM can skyrocket sales and build solid long-term customer relationships.

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Keep Your Head in the SugarCloud


By Zachariah Sprackett, VP, Operations at SugarCRM. But from my perspective as the SVP, DevOps for SugarCRM, SugarCloud means that our customers are up and running in minutes with the latest innovation and they are less likely to require product support.

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Big News! Salesfusion is Now Part of Sugar (Three Big Advantages for You)


CRM Customer Experience SugarCRMHave you heard? The world is close to capturing 1.7 megabytes of data for each person on the planet every single second. That’s not even the crazy part. For most companies today, very little of that data is being put to good use.

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Three Reasons We’ve Moved from SugarCon to SugarConnection


And so, without further ado, we’d like to introduce you to SugarConnection: Our all-new event series exclusively for SugarCRM customers. It’s the one time this year when all of SugarCRM will be in the same place. The post Three Reasons We’ve Moved from SugarCon to SugarConnection appeared first on SugarCRM. CRM CRM Success Customer Experience Mobile CRM Salesfusion SugarCon SugarCRMLooking for the latest on SugarCon? We wouldn’t blame you.

Increase Productivity with Actionable Insights in Hint 5.1


Our next version SugarCRM Hint 5.1 Artificial Intelligence CRM Customer Experience Digital Transformation Machine Learning SugarCRMis now generally available!

Why We Innovate? Nine out of Ten Dentists Agree…


By Zachariah Sprackett, SVP, DevOps at SugarCRM. There’s so much the whole team at SugarCRM has accomplished during the last 12 months that I’d love to tell you about. CRM SugarCRM Technology cloud Innovation

Doubling Sugar Application Performance


This is a really exciting time to be part of the SugarCRM ecosystem. We are adding many new products and capabilities to the SugarCRM portfolio and our Performance team is here to make sure that all these products meet and exceed our customer’s performance expectations.

Introducing SugarBPM™


SugarBPM offers SugarCRM customers a set of capabilities for process automation in Sugar. CRM Customer Experience SugarBPM SugarCRMOne of the inevitable challenges that arises out of business growth is complexity.

What to Expect at SugarCon – the CRM Conference for Innovative Business


These SugarCRM customers will describe how they are listening, learning and leading at pace to transform their industries. CRM Customer Experience SugarCon SugarCRM conferences events sugarcon

Leveraging the Sugar Mobile SDK – Four Awesome Customizations


Here’s a look at the features that are present in SugarCRM Mobile 7 that make it a cut above the rest. To discuss this blog with other members of the SugarCRM community, please visit the SugarCRM Partner Corner.?.

A Blueprint for CRM Success: Additional Insights and Replay Available


How do they fit in into CRM solution and SugarCRM? At SugarCRM, we have lots of retail chains doing just that – leveraging the flexibility and scalability of Sugar to manage lots of customer data points to drive loyalty and better point of sale experiences.

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