SugarCRM

FEBRUARY 20, 2019

So when the opportunity to lead SugarCRM into the next stage of growth arose, I’m not exaggerating when I say I jumped at the chance. It’s with great excitement that I join the enterprising team at SugarCRM as CEO. Under Larry Augustin’s leadership over the last decade, SugarCRM has increased revenue 10x and established itself as a leading CRM disruptor. Now, as SugarCRM’s former CEO transitions to his new role as board chairman, we’re entering a new era for the company.

SugarCRM 26

SugarCRM Enterprise Enterprise Promotion 26

SugarCRM

JANUARY 26, 2018

At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications.

SugarCRM 50

SugarCRM Energy Data Maximizer 50

SugarCRM

OCTOBER 10, 2018

SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar.

SugarCRM 36

SugarCRM Vendor Conference Consumer 36

Salesfusion

APRIL 29, 2015

The post Salesfusion wins “Best Seamless SugarCRM Integration” appeared first on Salesfusion.

SugarCRM 47

SugarCRM 47

SugarCRM

OCTOBER 10, 2018

Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar. CRM SugarCRM New Release Sugar

SugarCRM 32

SugarCRM Software Software Data 32

SugarCRM

FEBRUARY 6, 2019

At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key.

SugarCRM 27

SugarCRM Construction Account Channels 27

SugarCRM

AUGUST 15, 2018

Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers.

SugarCRM 30

SugarCRM CRM Channels Retention 30

SugarCRM

MARCH 22, 2018

Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain.

SugarCRM 42

SugarCRM Policies Data Relationals 42

SugarCRM

JULY 12, 2018

At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar.

SugarCRM 27

SugarCRM Trends Data Exercises 27

SugarCRM

JANUARY 30, 2019

How do they fit in into CRM solution and SugarCRM? At SugarCRM, we have lots of retail chains doing just that – leveraging the flexibility and scalability of Sugar to manage lots of customer data points to drive loyalty and better point of sale experiences.

CRM 36

CRM Loyalty Insurance Insurance 36

SugarCRM

NOVEMBER 12, 2018

By Zachariah Sprackett, SVP, DevOps at SugarCRM. Elsewhere, our SugarCRM mobile update enables users to generate quotes, view emails and convert leads from anywhere. CRM Customer Experience SugarCRM features Sugar Fall 18 ReleaseAn Update on Key Features.

Data 36

Data SugarCRM Report Conversion 36

SugarCRM

NOVEMBER 26, 2018

By Zachariah Sprackett, VP, Operations at SugarCRM. But from my perspective as the SVP, DevOps for SugarCRM, SugarCloud means that our customers are up and running in minutes with the latest innovation and they are less likely to require product support.

Data 32

Data Engineering Google Course 32

SugarCRM

MARCH 2, 2018

Not to be outdone by another awards show happening this weekend that you may have heard about, SugarCRM announced the winners of its fiscal year 2018 global partner awards last week at the company’s annual sales kick off (SKO) event in Sorrento, Italy. For the past nine years, SugarCRM has recognized the leadership and achievements of its partner community through a series of partner awards. SugarCRM

CRM 37

CRM Channels System Revenue 37

SugarCRM

MAY 21, 2018

Once your CRM consultants and software salesperson have delivered their respective terms of engagement, the one person that you are left with to make inevitable and necessary adjustments to your CRM system is your SugarCRM administrator. A SugarCRM administrator will know how to use many advanced features that just aren’t commonly utilized by the average end user. A SugarCRM administrator does more than just regular updates.

System 7

System Software Software SugarCRM 7

SugarCRM

FEBRUARY 22, 2019

CRM CRM Success SugarCRM sales user adoption user adoptionUsing a modern Customer Relationship Management (CRM) tool is a must for any business that wants to take customer satisfaction and revenue to the next level. A CRM can skyrocket sales and build solid long-term customer relationships.

CRM 26

CRM Data System Territories 26

SugarCRM

NOVEMBER 19, 2018

By Zachariah Sprackett, SVP, DevOps at SugarCRM. There’s so much the whole team at SugarCRM has accomplished during the last 12 months that I’d love to tell you about. CRM SugarCRM Technology cloud Innovation

Travel 32

Travel Google Software Software 32

SugarCRM

JANUARY 21, 2019

CRM Success GDPR SugarCRM CRM data privacy PIIYou might have seen that Google was recently fined roughly $57 MILLION dollars for some of its customer data collection in France, under the tenants of the new GDPR legislation.

Google 34

Google Insurance Insurance Data 34

SugarCRM

SEPTEMBER 27, 2018

These SugarCRM customers will describe how they are listening, learning and leading at pace to transform their industries. CRM Customer Experience SugarCon SugarCRM conferences events sugarcon

Conference 31

Conference CRM Trends Education 31

The Sales Leader

AUGUST 19, 2014

Observations from the real World client attraction Colleen Francis CRM systems Engage Selling Solutions InfusionSoft Landslide OnContact optimizing sales Pipeline Management sales quota Salesforce.com selling SugarCRM The Sales Leader

OnContact 73

OnContact LandSlide SugarCRM CRM 73

SugarCRM

OCTOBER 11, 2018

At SugarCRM, we call this idea “the recurring customer.” Customer Experience SugarCon CRM recurring customers subscription economy sugarcon SugarCRMAs we closed the first day of SugarCon 2018, I’m left with one clear takeaway from the day.

Loyalty 42

Loyalty Customer Customer Service SugarCRM 42

SugarCRM

DECEMBER 3, 2018

By Zachariah Sprackett, SVP, DevOps at SugarCRM. One of the major challenges the team at SugarCRM is harnessing the contents of all of the customer data silos within an organization and leveraging them to deliver insight to your organization. SugarCRM is building systems to tie into those critical veins of unstructured data and harness their power. CRM CRM Success SugarCRM AI analytics cloud data data privacy

Data 26

Data Google System Report 26

SugarCRM

JANUARY 23, 2019

CRM Success Sales Leadership SugarCRMIn an earlier post on the topic of Sales Velocity, I covered an important and overarching success metric that focuses one thing: How much revenue can you expect to bring in each day? The Sales Velocity equation looks at four things: 1) number of opportunities in pipe, 2) average opportunity value, 3) historical percentage win-rate and 4) average length of sales cycle. In this post, I’ll dive deeper into the latter: average length of sales cycle.

Influencer 27

Influencer Sales Cycle Demand Generation Opportunity 27

SugarCRM

MAY 3, 2018

CRM Relationship Intelligence AI Big Data Cisco Hint SugarCRMYou may have seen that communications giant Cisco is picking up personal data and relationship insight aggregator Accompany for a cool $270m. As Accompany CEO Amy Chang puts it – the product acts like a digital assistant which helps executives and other professionals better prepare for meetings, prep emails, etc. Hmmm…sounds exactly like our first foray into relationship intelligence, our Hint offering.

Consumer 29

Consumer ACT Exact Opportunity 29

SugarCRM

JUNE 18, 2018

For these reasons and more the SugarCRM engineering team is constantly thinking about and developing more ways to give back more to every Sugar user for every action they take in the system. Artificial Intelligence CRM Success Customer Experience SugarCon SugarCRM User Experience AI Alexa Amazon CRm adoption IoT SiriOne of the more popular buzzwords floating around the world of IT these days is “conversational [blank].”

Software 27

Software Software Data Consumer 27

SugarCRM

JULY 20, 2018

CRM CRM Success SugarCRM CRm adoption CRM strategy gamificationWhether you are one month, one year, or several years into a CRM deployment, it is always important to perform “health checks” to insure the project is going smoothly. Just because the software is in place, does not always mean it is being used at optimal levels or driving the best return.

Course 33

Course CRM Insurance Insurance 33

SugarCRM

JULY 2, 2018

It’s why we at SugarCRM offer the Customer Journey Plugin, a simple tool for visualizing and operationalizing every aspect of the customer journey, both large and small. Here’s how some SugarCRM customers use Customer Journey: Roxtec , a global supplier of flexible cable and pipe-sealing materials, wanted deeper insights into its customer base and a clearer look at the sales cycle. “We There’s a Chinese restaurant I like for takeout.

Tourism 21

Tourism Hotels Travel Segment 21

SugarCRM

NOVEMBER 29, 2018

Deutsch CRM SugarCRMDie SugarCon 2018 in Las Vegas war für mich wieder ein echtes Highlight, auch weil es darauf fokussierte, was wirklich wichtig ist: Das Business! Und während der Präsentationen und Gespräche wurde mir eins klar: „Je mehr sich Dinge ändern, desto mehr bleiben sie gleich.“ Klingt vielleicht widersprüchlich, heißt aber: Geschäft bleibt immer noch Geschäft.

System 20

System SugarCRM Marketing Customer 20

SugarCRM

JUNE 28, 2018

CRM CRM Success SugarCRM agfa CRm adoption CRM Best Practices Hilco GrouoTalk for a few minutes with the executive or business owner responsible for the Customer Relationship Management System and inevitable, the conversation will turn to user adoption. While it seems like an “old hat” topic, user adoption remains one of the biggest causes of CRM implementation setbacks and failures because user adoption is at the core of CRM success.

CRM 24

CRM Insurance Insurance ROI 24

Score More Sales

APRIL 26, 2013

Did you attend SugarCon13 – the largest SugarCRM gathering to date? Paul Foucher of SugarCRM. I’ll have a post next week on this, but for now we discussed some features that SugarCRM has announced in their Sugar7 product which will offer better mobile use.

CRM 219

CRM SugarCRM Guidelines Outbound 219

SugarCRM

JANUARY 30, 2018

We have expanded SugarCRM Hint, our flagship offering from SugarCRM’s Relationship Intelligence product line beyond leads and contacts. Big news! Now, you can gather relationship intelligence about businesses and organizations.

SugarCRM 52

SugarCRM Account Data Twitter 52

SugarCRM

FEBRUARY 26, 2018

I just returned from what I can only describe as a truly remarkable SugarCRM Sales Kickoff in Sorrento, Italy. I have helped plan and present at no less than ten (yes, TEN) sales kick off events at SugarCRM, but this year’s event was different in a lot of ways. It is important to SugarCRM that we not only build solutions that align with the way individuals currently want to do their jobs, but we want all our employees to be early adopters to the “work like you live” concept.

SugarCRM 34

SugarCRM Networking Customer Marketing 34

Score More Sales

APRIL 30, 2013

For bigger SMB’s and mid market companies, SugarCRM offers very robust features and simple ways to get started, including a free trial. There are SMB and mid-market sales organizations who have not embraced a cloud-based, customer relationship management system, better known as CRM or SCRM.

CRM 327

CRM Revenue SugarCRM System 327

SugarCRM

MAY 1, 2018

SugarU” is an entire team here at SugarCRM that is solely focused on user training for end-users, admins and developers. Did you know that numerous SugarCRM partners conduct extensive onsite training programs? It’s an enormous process to enter into an agreement with a new CRM software vendor. By the time you make that “final” decision it can feel as though you’ve been engaged with your new vendor for ages. But signing contracts and deploying a CRM is just the start of the journey.

SugarCRM 39

SugarCRM Maximizer Incentive Incentives 39

SugarCRM

APRIL 13, 2018

The CRM must offer flexible deployment options – SugarCRM believes your CRM should adapt to your business, not the other way around. Unlike other CRM providers with proprietary platforms and rigid deployment models, SugarCRM provides the freedom to deploy Sugar in a manner that best suits your business: select from a variety of deployment models ranging from a fully managed software-as-a-service (SaaS) to on-premise installations.

SugarCRM 38

SugarCRM CRM Enterprise Enterprise 38

SugarCRM

FEBRUARY 5, 2019

SugarCRM integrates tightly with many leading Marketing Automation systems. The line between Sales and Marketing teams have become blurred. Marketers are often tasked with activities that are traditionally sales and vice versa. Sales and Marketing alignment is not a buzzword, it’s a must for a business to thrive. A disconnect between the two lines of business can lead to lost opportunities and revenue. Smart technology is a great vehicle to build a bridge between Sales and Marketing.

SugarCRM 30

SugarCRM CRM Benefit Software 30

SugarCRM

MARCH 21, 2018

It’s an opportunity for SugarCRM to help our customer base implement best practices for data privacy into how they do business. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable compliance along the way). Perhaps you’ve been in the camp of believing that the tech industry’s heightened focus on data privacy and GDPR is a little overblown? If so, I understand.

Facebook 39

Facebook SugarCRM CRM Government 39

SugarCRM

OCTOBER 31, 2018

Natürlich stehen auch alle anderen Kollegen in den Startlöchern, um Ihnen alle Vorzüge und Neuheiten von SugarCRM zu präsentieren. Übrigens: Mit der SugarCRM-Lösung aus der Cloud profitieren Sie automatisch von den neuen Funktionen, da diese direkt vierteljährlich in der Cloud-Lösung bereitgestellt werden. Neue Technologien, neue Funktionen, umfangreiche Updates!

SugarCRM 20

SugarCRM System Video Report 20

SugarCRM

APRIL 30, 2018

Here are some more expansive thoughts from SugarCRM’s co-founder Clint Oram on SugarCRM’s commitment to data privacy. We have some good news for your Monday morning.

SugarCRM 43

SugarCRM Segment Data Exact 43

Smart Selling Tools

NOVEMBER 14, 2017

Best practices organizations have tech stacks that integrate all of the following with each other: Sales CRM (Salesforce, Microsoft Dynamics, SugarCRM, etc.). Oh, year-end analysis. How I love thee and hate thee. Let me count the ways….

Revenue 141

Revenue SugarCRM Eloqua Marketo 141

SugarCRM

APRIL 9, 2018

Those traits are a perfect match with SugarCRM, we are committed to delivering the most intuitive and beautiful CRM application in the marketplace. Bjarke Ingels Group , known as BIG, is a trend-setting architectural firm with offices in the United States and Europe. As you might imagine, the firm’s employees consist of highly visual people. They are designers by nature, visual learners and communicators, and naturally drawn to the visually stunning.

SugarCRM 31

SugarCRM Microsoft Trends Pipeline 31