Happy Birthday SugarCRM!

SugarCRM

Later that focus shifted to creating this company, SugarCRM. June 1st celebrates the 15 year anniversary of SugarCRM, what has apparently become my life’s work. The post Happy Birthday SugarCRM! I admit it. I have my head in the clouds often. I’m a dreamer and a builder.

Welcome to the New SugarCRM!

SugarCRM

The post Welcome to the New SugarCRM! appeared first on SugarCRM. CRM CRM Success Customer Engagement Customer Experience Engagement Partnerships Relationship Intelligence Salesfusion SugarCRMToday we’ve made some announcements that will fundamentally change the way businesses utilize CRM. As you know, our recent acquisitions of Collabspot, Salesfusion and a business intelligence team have moved us firmly into the realm of customer experience (CX).

Four Ways SugarCRM Boosts Credit Union Marketing

SugarCRM

There are four ways that SugarCRM can boost your credit union marketing: Combining data from multiple sources. The post Four Ways SugarCRM Boosts Credit Union Marketing appeared first on SugarCRM. CRM CRM Success SugarCRM CRM success

Salesfusion wins “Best Seamless SugarCRM Integration”

Salesfusion

The post Salesfusion wins “Best Seamless SugarCRM Integration” appeared first on Salesfusion.

SugarCRM’s Winter ‘18 Release Has Arrived

SugarCRM

At SugarCRM, we’ve held a strong belief that the high-quality and efficient experience that consumers enjoy on their phones, tablets and laptops needs to replace the legacy designs of enterprise applications.

The World has Changed! …And SugarCRM is Changing With It

SugarCRM

SugarCRM chief product officer, Rich Green, also gave an inspiring talk about practical realities of building a culture of innovation within your company. …And SugarCRM is Changing With It appeared first on Get your daily dose of Sugar.

New software, updates and features are helping SugarCRM stay ahead of the game

SugarCRM

Finally, we’re excited to announce some of the new features users can expect in December from SugarCRM Hint – the flagship application of our Relationship Intelligence product line. The post New software, updates and features are helping SugarCRM stay ahead of the game appeared first on Get your daily dose of Sugar. CRM SugarCRM New Release Sugar

Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You

SugarCRM

SugarCRM has acquired marketing automation innovator Salesfusion. The post Webinar Replay: SugarCRM® Acquisition of Salesfusion – What it Means for You appeared first on Get your daily dose of Sugar. CRM Customer Engagement Customer Experience Salesfusion SugarCRMIf you missed our webinar on the benefits of the Salesfusion acquisition, be sure to watch the replay, which is now available here.

SugarCRM Named Best CRM for the Fourth Year in a Row 

SugarCRM

SugarCRM has once again come out on top as the leading CRM platform, for the fourth consecutive year. 98 companies in total were scored, of which only six made the mark with only one clear winner – SugarCRM, with outstanding scores in most categories. Sarrel at PCMag spoke of the results: “Every year since 2015, this category has been owned by SugarCRM—this is the fourth time it’s taken our Business Choice award.

SugarCRM announces major investment as it welcomes an experienced new partner

SugarCRM

Today, I am proud to announce a huge milestone in the SugarCRM journey – a partnership that will take SugarCRM, and the CRM industry, to new heights. Following several years of significant growth, increased market recognition and high customer satisfaction, SugarCRM has secured a strategic and substantial investment from a top-tier investment firm, Accel-KKR. In addition, SugarCRM brings a unique and industry-leading ecosystem of business partners to our customers.

Coming Soon: Innovation from SugarCRM to Address Data Protection and GDPR Compliance

SugarCRM

Openness and integrity have long been SugarCRM core values. It’s an opportunity for SugarCRM customers to build a relationship based on trust and transparency with their own customers. These new features will help companies that use SugarCRM products carry out their data privacy responsibilities as solid corporate citizens (and enable GDPR compliance along the way). Personal data is valuable, and it’s easier than ever to obtain.

How SugarCRM’s Winter ‘19 release delves deeper into the future of customer relationship management

SugarCRM

At SugarCRM we’ve always focused on helping our customers to develop better business relationships. It’s an approach we take ourselves here at SugarCRM, with the habits, feedback and insight of our customers helping to drive our latest innovation with the launch of our Winter ‘19 release, which represents another step forward for our already industry-leading CRM application. When it comes to business success, understanding customers is key.

Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions

SugarCRM

The post Extend the Value of SugarCRM with CTI and Cloud Call Center Solutions appeared first on SugarCRM. As businesses increasingly adapt to today’s new subscription-based economy, many recognize the importance of enabling a good customer experience to drive retention throughout the entire customer lifecycle. As a result, a single poor experience can result in the instant loss of a lifetime revenue stream.

SugarCRM’s Summer 18 release responds to the most important themes in CRM today

SugarCRM

At SugarCRM, we have long known that if technology in the workplace looks, feels and intuits like the technology we use at home, it will be more engaging and easier to use, meaning the most benefit can be gained. The post SugarCRM’s Summer 18 release responds to the most important themes in CRM today appeared first on Get your daily dose of Sugar.

Time To Get Organized!

Engage Selling

Observations from the real World client attraction Colleen Francis CRM systems Engage Selling Solutions InfusionSoft Landslide OnContact optimizing sales Pipeline Management sales quota Salesforce.com selling SugarCRM The Sales Leader

How CRM Can Help You Become Truly Customer-Centric

SugarCRM

See how SugarCRM can help your business by building your free trial. CRM CRM Success Customer Engagement Customer Experience SugarCRMCreating a culture of customer centricity to your business is more important than ever.

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Do I Need to Hire a Full Time Administrator for SugarCRM?

SugarCRM

Once your CRM consultants and software salesperson have delivered their respective terms of engagement, the one person that you are left with to make inevitable and necessary adjustments to your CRM system is your SugarCRM administrator. A SugarCRM administrator will know how to use many advanced features that just aren’t commonly utilized by the average end user. A SugarCRM administrator does more than just regular updates.

CRM Blueprint Series: Sales Automation Webinar Recap

SugarCRM

So, if you haven’t seen the latest and greatest from SugarCRM, or are currently evaluating new sales tools for your team, be sure to check out the webinar replay here. CRM SugarCRM CRM Blueprint Spring '19 webinar

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Smarketing – The Collaboration Between Marketing Automation And CRM

SugarCRM

Contact Lauren King at lauren.king@communigator.co.uk , or discuss this blog with other members of the SugarCRM community, please visit the SugarCRM Partner Corner. ?. CRM Customer Engagement Salesfusion SugarCRM

Sugar Sweetens Tyson Foods’ Recipe for Success

SugarCRM

And that’s where SugarCRM came in. SugarCRM has helped Tyson Foods address all 115 business requirements, and post-implementation, the technology has also been well received by employees. CRM CRM Success Customer Engagement SugarCRM

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Top Five Reasons Why Sugar 5-Seat Edition is the Best Small Business CRM

SugarCRM

SugarCRM has a solution. SugarCRM offers a Flexible and Scalable Platform: Sugar is a flexible platform conforming to the business needs of customers. The post Top Five Reasons Why Sugar 5-Seat Edition is the Best Small Business CRM appeared first on SugarCRM. CRM SugarCRM

It’s Awards Season

SugarCRM

Not to be outdone by another awards show happening this weekend that you may have heard about, SugarCRM announced the winners of its fiscal year 2018 global partner awards last week at the company’s annual sales kick off (SKO) event in Sorrento, Italy. For the past nine years, SugarCRM has recognized the leadership and achievements of its partner community through a series of partner awards. SugarCRM

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New Sugar – From CRM to CX?

SugarCRM

CRM Customer Engagement Customer Experience Sales Leadership Salesfusion SugarCRMTechnology is getting faster, and easier to use. As a result, everybody wants more from the companies that they do business with.

CRM 44

Sugar Market: Your End-to-End Marketing Automation Platform

SugarCRM

SugarCRM offers an all-in-one marketing automation platform – Sugar Market. SugarCRM acquired Salesfusion , whose offering was later rebranded as Sugar Market and has since continued to evolve. Moreover, you can also customize SugarCRM to better manage your workflows.

CRM for Credit Unions: Using Sugar to Onboard New Members

SugarCRM

In this blog post, we flesh out an example of how SugarCRM, a flexible platform, can be used to onboard new members of your credit union. The post CRM for Credit Unions: Using Sugar to Onboard New Members appeared first on SugarCRM. CRM CRM Success SugarCRM CRM success

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What Makes Sales & Marketing Alignment So Powerful

SugarCRM

See how SugarCRM can help you boost your sales and marketing alignment, by watching our demo. CRM Customer Experience SugarCRMSales and marketing are two very different areas of business; however, both are essential for the success of your company.

CRM for Credit Unions: Managing Referrals & Incentives in Sugar

SugarCRM

A flexible CRM system such as SugarCRM , is just the tool to help you better manage referrals and incentives. We’ve built an integration between SugarCRM and Symitar, which can be used to combine legacy and current data to get a full picture of your member.

Reimagining Relationship Management, One Quarterly Release at a Time

SugarCRM

By Zachariah Sprackett, SVP, DevOps at SugarCRM. Elsewhere, our SugarCRM mobile update enables users to generate quotes, view emails and convert leads from anywhere. CRM Customer Experience SugarCRM features Sugar Fall 18 ReleaseAn Update on Key Features.

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Keep Your Head in the SugarCloud

SugarCRM

By Zachariah Sprackett, VP, Operations at SugarCRM. But from my perspective as the SVP, DevOps for SugarCRM, SugarCloud means that our customers are up and running in minutes with the latest innovation and they are less likely to require product support.

Data 35

Why Your Sales Team Isn´t Using Your CRM

SugarCRM

CRM CRM Success SugarCRM sales user adoption user adoptionUsing a modern Customer Relationship Management (CRM) tool is a must for any business that wants to take customer satisfaction and revenue to the next level. A CRM can skyrocket sales and build solid long-term customer relationships.

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Webinar Replay: CRM Blueprint Series – Sales and Marketing Alignment

SugarCRM

We were joined by Jana Ferguson, director of professional services at SugarCRM via our latest and exciting acquisition of Salesfusion. CRM CRM Success Customer Experience Salesfusion SugarCRM ABM CRM Blueprint marketing automation

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DocuSign Signature with Sugar Makes Life Easy

SugarCRM

For more information, click here , and to discuss this blog with other members of the SugarCRM community, please visit the SugarCRM Partner Corner. ?. CRM Customer Experience Digital Transformation SugarCRM Technology

Why We Innovate? Nine out of Ten Dentists Agree…

SugarCRM

By Zachariah Sprackett, SVP, DevOps at SugarCRM. There’s so much the whole team at SugarCRM has accomplished during the last 12 months that I’d love to tell you about. CRM SugarCRM Technology cloud Innovation

Salesfusion: Our Journey From Marketing Automation to Customer Experience Management

SugarCRM

As the former CEO of Salesfusion and new general manager of marketing automation for SugarCRM, I want to share how thrilled my team and I are to be joining the Sugar family. CRM Customer Experience Salesfusion SugarCRM

CRM and Human Resources: It’s All About People

SugarCRM

CRM CRM Success Customer Experience Engagement SugarCRMFundamentally, a CRM platform is about people. Specifically: Your customers; Your prospects, and Your employees. It’s the third subset I’d like to talk about in this post.

What to Expect at SugarCon – the CRM Conference for Innovative Business

SugarCRM

These SugarCRM customers will describe how they are listening, learning and leading at pace to transform their industries. CRM Customer Experience SugarCon SugarCRM conferences events sugarcon

Big News! Salesfusion is Now Part of Sugar (Three Big Advantages for You)

SugarCRM

CRM Customer Experience SugarCRMHave you heard? The world is close to capturing 1.7 megabytes of data for each person on the planet every single second. That’s not even the crazy part. For most companies today, very little of that data is being put to good use.

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Fifteen Reasons for Fifteen Years: Why W-Systems Loves Sugar

SugarCRM

June 1st marked the 15-year anniversary of SugarCRM, so we have dedicated the month to reminiscing on our experience alongside Sugar. Here’s to 15 years and many more to come, SugarCRM! Reason #8: Partner-Based Feedback Helped Build the SugarCRM Mobile SDK.

Finding Value in Your CRM

SugarCRM

SugarCRM provides an SLA for response time; there is no fee for phone support. CRM CRM Success Customer Experience SugarCRM TechnologyDid you know there are more than 380 CRM platforms listed on G2 ? Let that sink in. Three. Hundred. Eighty.

Introducing SugarBPM™

SugarCRM

SugarBPM offers SugarCRM customers a set of capabilities for process automation in Sugar. CRM Customer Experience SugarBPM SugarCRMOne of the inevitable challenges that arises out of business growth is complexity.