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The Future of Automotive Industry

Mukesh Gupta

There is a lot going on in the automotive industry, specifically the car segment. These are my thoughts on the future of automotive industry. I will use cars as an example to detail out the challenges that the industry faces.

Automotive: The Profile of a Top Sales Person

Tom Hopkins

The post Automotive: The Profile of a Top Sales Person appeared first on How to Selling Skills. Related posts: The Buyer Interview in Automotive Sales. Activity Breeds Productivity in Automotive Sales.

The Buyer Interview in Automotive Sales

Tom Hopkins

Related posts: Activity Breeds Productivity in Automotive Sales. Automotive Selling Skills auto sales automotive sales car sales making people comfortable Qualifying sales skills selling skills

Sonic Automotive Sets Its Sales Strategy on 'FIRE'

The 1to1 Media Blog

While sales teams are an important driving force for profit in organizations across all industries, Sonic Automotive recognized that most are rarely given the tools necessary to achieve success.

Professional Selling – Automotive

Tom Hopkins

Many automotive salespeople who haven’t yet reached the professional stage think professional selling is exactly the opposite of what it really is. The post Professional Selling – Automotive appeared first on How to Selling Skills. Related posts: Automotive: The Profile of a Top Sales Person. The Buyer Interview in Automotive Sales. Activity Breeds Productivity in Automotive Sales.

Body Language Buying Signs

Tom Hopkins

Automotive automotive body language presentation skills selling cars vehicle salesWhen it comes to recognizing body language clues from prospective clients, you must be like a detective. You ask questions relating to their situations, their needs, their likes and dislikes.

Pipeliner CRM for Manufacturing: Tiger Coatings Aligns Sales and Marketing and Tames Document Chaos


About Tiger Coatings Tiger Coatings fabricates powder coatings for a broad variety of applications: automotive, industrial, furniture, electronics, retail, appliances, and many more.

Auto Sales – It’s not what you say

Tom Hopkins

The Buyer Interview in Automotive Sales. Automotive auto sales automotive sales building rapport car sales making people comfortable sales skills selling skills talking with clients It’s not what you say in auto sales, but how you say it that counts, right? I’m certain you’ve heard that cliché hundreds of times. In business, what you say is just as important as how you say it.

Podcast: A Sales Reorg with 99% Customer Retention & 5% Rep Turnover

Sales Benchmark Index

The Enthusiast Network, founded in 1948, is a media company with the largest concentration of males between 18-34 within the automotive and outdoor adventure market. Dan Perry recently interviewed Matt Boice, Vice President of Sales Ops at TEN.

Avoiding Awkward Beginnings in Car Sales

Tom Hopkins

Related posts: Activity Breeds Productivity in Automotive Sales. Automotive auto sales automotive sales building rapport car sales making people comfortable selling cars selling skills vehicle salesWhen you meet someone for the first time in your dealership, your goal is three-fold. You want to get them to: 1. Like you; 2. Trust you; and 3. Want to listen to you.

Lessons from a Failed (Billion Dollar) Business Model Innovation Attempt

Mukesh Gupta

Business Model Innovation Startups Automotive Better Place Business model innovation Lessons LEarnt Startup strategy In May this year, Better Place , an auto tech company filed for bankruptcy , burning close to a billion dollars. They had a brilliant solution to a complex problem.

Arouse Emotions in Auto Sales

Tom Hopkins

Automotive auto sales automotive sales client contact Presentation/Demonstration sales closing sales skills selling skillsWhat is the emotional process that leads to the purchase of a new vehicle? It begins with a new development in the buyer’s self-image.

How Tesla Is Threatening An American Sales Tradition

Sales Benchmark Index

If Tesla can outlast the political opposition , it may revolutionize the automotive sales channel. Most Americans don’t like negotiating over a price. However, one icon remains at the epicenter of haggling: the auto dealership.

Respectful Creativity: Encouraging Different Viewpoints on Your Team

The Productivity Pro

If they’d given up, the development of the automotive industry might have been significantly delayed. “ One of the most sincere forms of respect is actually listening to what another has to say. “ – Bryant H. McGill, American self-improvement writer and speaker.

Insights on Outbound Conference in Atlanta


I have been featured in major publications including featured by Automotive News, Advertising Age and for my unique social media marketing and self-promotion efforts.” On April 13, 2017, I attended the #OutBound conference in Atlanta, GA. Remarkably, despite the road destruction in downtown Atlanta, everyone got there on time – about 400 attendees. The event was held at the Hotel Intercontinental in Buckhead and Cirrus Insight did a great job as a sponsor.

Explaining Customer Loyalty and IIoT Customer Retention

Babette Ten Haken

Do they resemble the post-service, perception of service delivery quality surveys used in the automotive, airline and hotel/entertainment industries? Explaining customer loyalty and customer retention for the IIoT ecosystem seems like comparing apples and oranges.

Expanding the Mindset for Location-Based Services

The 1to1 Media Blog

Recently, automotive dealers, airlines, and companies in other industries have begun testing out new applications for geo-location that are broadening opportunities for engaging with customers.

Decision-Making in Sales

Tom Hopkins

The Buyer Interview in Automotive Sales. Decision-making in sales situations is not drastically unlike making decisions in life in general. Before you can help a potential client make a decision about owning your product or service, you must have certain knowledge.

“I’ve Never Ever Sold A Computer Or Piece Of Software”

Partners in Excellence

The ability of a tier 1 supplier in the automotive industry to keep a $107 million a year contract with a key customer. Many of you know that I spent much of my career in IBM, starting as a sales person moving into the management ranks. Over that period of time, I think either the teams I led or I collected billions in revenue from the computers and software we shipped to our customers. In spite of those billions in revenue, I never sold a computer or software system.

PowerViews with Dan Waldschmidt: Changing the Conversation


However, Henry Ford declared bankruptcy five times before redefining the automotive business and, along the way, modern manufacturing. Joining me today is Dan Waldschmidt, founder of Waldschmidt Partners International.

Exceptional Leadership Achieves Sustainable Results

Increase Sales

Back during the automotive bailout by the US Federal government, Ford was the only domestic vehicle manufacturer to turn down that very tempting offer. Leadership is what separates the exceptional organizations from those just barely holding on within the marketplace. Exceptional leadership looks ahead of the future business flow and makes calculated guesses based on the leader’s knowledge of the industry, the marketplace and most importantly the organization.

Breaking Down the Buyer’s Journey for SMB Marketers


In this scenario, we’ll put ourselves in the shoes of Mitch, who is an operations manager for an automotive manufacturer. If you feel like discussions about the buyer’s journey have suddenly popped up all over the place, you’re not imagining it.

Buyer 51

The Exploited and Expensive Myths of Motivation – Friday’s Editorial

Increase Sales

In the book Change or Die , the author shared a story about an automotive plant in California. Motivation of others continues to be an exploited and expensive myth.

The Digitization of Everything: It’s Impact on the Buyer’s Journey and Marketing’s Role

Brian Vellmure

In 2012, Google and Shopper Sciences did a study of the purchase journey of 3,000 different customers in tech, CPG, automotive, and finance, and literally found 3,000 different paths to purchase. For nearly a century, the buyer’s journey was relatively linear.

Guest Article: “What Two Botched Sales Calls Taught Me,” by Kelley Robertson

Sales and Management Blog

Kelley has worked with a wide range of businesses in a variety of industries including manufacturing, health insurance, retail, consumer electronics, travel & leisure, automotive, advertising, health supplements, and many more. What Two Botched Sales Calls Taught Me by Kelley Robertson. I still remember the first two sales calls I made although they were almost two decades ago. One was a cold call and the other was a face-to-face meeting.

Moving Into Our “Discomfort Zones”

Partners in Excellence

Organizations that don’t change, join the ranks of most of the US steel industry, much of the automotive industry, dozens of high tech corporate carcasses, and countless other examples. As sales people, we get frustrated with customers that are slow, reluctant, resistant to change. We want them to embrace change, moving forward; because moving forward presents us an opportunity to sell. But turn the mirror on ourselves, and we are as reluctant as everyone else to change.

Forrester's Harley Manning: Audi of America Revs Up the Customer Experience

The 1to1 Media Blog

When I talk to people at automotive companies, they''re always interested in what Audi is doing. In part, because Audi is Volkswagen Group''s (VW Group''s) main profit driver, contributing about 40 percent to VW Group earnings. And in part it''s because when you talk to Audi owners -- like John Vanderslice, global head of Hilton''s luxury and lifestyle brands -- you get an earful of how much they love the brand.

A 3-Step Plan for Writing Back-to-School Subject Lines that Get the Grade

Vertical Response

Email marketing specialist Laura Baugh with Team Velocity Marketing specializes in automotive marketing. Reading, writing and … subject lines. Yes, it’s time to start sending back-to-school emails, newsletters and offers.

What You Must Do for BETTER Sales Prospecting

The Sales Hunter

So, one week you may focus on the health care industry and the next week you may focus on the automotive industry. Do you struggle with prospecting by phone? For many salespeople, having to make prospecting telephone calls is one of the most difficult parts of their job.

Product Configurator System: Tool, Solution or Integrated System?

Cincom Smart Selling

They make appliances, jet engines, automotive systems, aerospace systems and just about anything else you can think of and manage the parts, assemblies, subassemblies, pricing, availability, internal and external sources, the back-up supplier networks, the product queue and the financial reporting requirements for all of it. Sales configurator software, and more specifically, product configurator software, comes in a wide range of varieties, formats and sophistication.

Channel Visibility Reveals Unique Sales Workflows in Multi-Channel Organizations

Cincom Smart Selling

Your customers include basic warehousing and fulfillment centers, major automotive manufacturing facilities and everything in between. Distributing product through multiple channels means accommodating multiple sets of needs, competence levels and knowledge. Each channel is unique to some degree, and that means each channel has unique requirements as well. Discerning the nature of those requirements requires visibility into the individual sales channels.

Q&A with Olivier Mourrieras, Vice President, Customer Experience Centre of Competence, E.On, Part 1

The 1to1 Media Blog

Here''s an objection I sometimes hear when I talk to people about how improving customer experience can boost business performance: "Sure, it sounds great for glam industries like automotive or fashion.

Rethinking Account And Opportunity Prioritization

Partners in Excellence

Likewise manufacturing could be process, discrete, consumer products, electronica components, automotive, aerospace, basic materials, technology, medical devices, and on and on and on. I’ve written quite a bit about the importance of defining our “sweet spots.”

Shift from Competing Organizations to Competing Networks

Mukesh Gupta

There is one such network already functioning, in the highly competitive automotive manufacturing industry. In the past few years, I have started seeing a definite trend that is shaping up and one that can have an immense impact on all of us and how we do business.

Are We Speaking The Customer’s Language?

Partners in Excellence

A very simple example–many years ago, I managed an organization whose key customer segments were automotive and aerospace design engineers. Automotive engineers tended to talk about “flow lines,” aerospace engineers tended to talk about “aerodynamics.” Recently I was in China in a series of meetings with CEO’s of Chinese companies. The meetings were great, but we each struggled to maximize their impact.

How To Use Specialization To Differentiate Your Business

Ian Brodie

Today’s video is the first in a short series on how to differentiate your business – specially tailored for service businesses. Today we’re looking at how to use Specialization to stand out from the crowd and ensure you get hired rather than your competitors.

Experiencing What Our Customers Experience

Partners in Excellence

I was heavily involved in the automotive industry at one point in my career. I’d meet with the top executives of some of the US automotive manufacturers. Too often, there’s a huge disconnect between our organizations and our customers.

Close Sales with Leading Questions

Tom Hopkins

The Buyer Interview in Automotive Sales. Leading questions are questions that help you steer the conversation to the information that helps you determine if your product is right for your client — these questions guide and convince.

Channel Management Strategies: Using CPQ to Improve Customer Experience

Cincom Smart Selling

Atlas has recently been awarded an exclusive distributorship for its engine-part business because the partner is the number-one supplier of engine parts to the automotive sector. Every company wants to grow. Growth is imperative. Companies achieve growth through increased sales. This can be done by selling to new customers or by selling new products. For companies using a direct selling model, that may mean new marketing messages and additional sales training.

HELP!!! – This Poor Sales Person Can’t Sell!

A Sales Guy

The product that I am selling/marketing is a software product for Automotive, Aerospace, Networking and educational sectors. It’s not uncommon for me to get emails requesting help from sales people or sales leaders. But, I got one this morning and I felt terrible for this person. They are dying on the vine and are desperate to break the sales code and start selling before they give up entirely. You can feel this person’s frustration and agony. They are clearly not happy.