Remove Advertising Remove B2C Remove Inside Sales Remove Survey
article thumbnail

The Cycle Of Customer Loyalty: 8 Tips To Live By

InsideSales.com

Once you’ve fixed everything your customers requested and a little time has passed since your last NPS survey, measure your new NPS score to see where your company stands. This is a common practice in the retail and B2C industries. Increased sales from product suggestions and upsells. Get New NPS Score. Get Whitepaper Now.

Loyalty 45
article thumbnail

Inbound or outbound sales—which one should you focus on?

Close.io

The prospect initiates the contact, and that could be as simple as submitting their email for a free ebook, and then later an inbound sales person might email or call them. With outbound, it’s the salesperson cold calling , cold emailing, or even cold texting the prospect, and the company putting up advertisements or posting on social media.

article thumbnail

SALES STATISTICS TO BOOST SELLING RESULTS

The Digital Sales Institute

A B2B buyer experience survey recently reported that B2B buyer’s believer that the purchasing process is more tedious due to more detailed ROI analysis (77%), more extensive research activity (75%), and increased buying group members (52%). The impact of the internet and social media of both B2B and B2C sales cannot be underestimated.