Putting the Social into CRM Predictions for 2012 ? Score More Sales
Score More Sales
DECEMBER 16, 2011
A social CRM strategy should benefit marketing, customer service, sales and e-commerce. Leverage similar KPIs, such as website conversion rates, product and service time to market, and sales lead close rates to determine social CRM’s ROI. Sign up for the award-winning blog for tips and strategies in selling. .
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