Salesforce contracts, explained: 7 things you didn’t know were in your Salesforce user agreement
Nutshell
OCTOBER 1, 2019
In this instance, rigid terms combined with erratic customer service can leave a user especially vulnerable. The section, titled “Integration with Non-SFDC Applications,” states: “The Services may contain features designed to interoperate with Non-SFDC Applications. Salesforce uptime guarantees are below market standards.
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